Hello my name is Annie Shambry. Approximately July 24, 2020 my 2015 Kia Sorento practically stopped performing on Interstate 20 highway nearly having to dodge an accident. At first, I noticed a burning scent which I thought was just in the air until my car started to slow down by itself followed by coming to a complete stop amid 70 miles per hour traffic. I had my car towed in to the nearest Kia dealership which was located in Meridian Mississippi. Upon my arrival I was told by Service department manager Monty that my 2015 Kia Sorento had engine and transmission recalls. However since this date I have continued to have issues with the ABS transmission system and engine. I took my car back to Kia dealership in Meridian Mississippi and was told that they were no longer responsible for the recall issues. I paid out over a thousand dollars again on approximately February 9th, 2022 for repair work that should have been covered by warranty... only to have the same issues to reoccurr this year. I have grown infuriated with this service department at this Meridian Mississippi Kia dealership!!!

- Meridian, MS, USA

SUV started making a strange noise and the rear started dragging before 70K miles. Needed a new axle and a rear differential. Total cost was $3800 and not covered under warranty. The rear differential oil wasn't even due to be changed yet.

- Columbus, GA, USA

Bearings, suspension and steering issue: Took car to get tire changed and ever since the bearins and steering is off. Steering wheel shakes once I try to go faster than 55 mph.

- Modesto, CA, USA