3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,533 miles

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problem #3

Mar 242019

Sorento

  • 30,000 miles
On 3/24/2019, our 2017 Kia sorrento with 30K miles on completely shut down on the freeway. All lights went on and off, the car shook from side to side and the car shut down we lost steering and power brakes while we were going 70mph on the freeway. Luckily we were able to get to the side of the freeway. This happened 2 more times and then we had the car towed to a dealership for service. This could have easily caused a life threatening car accident and we no longer feel safe driving this Kia. Now the service dealer is not able to replicate this incident which has happened to others we are reading about so then the dealership says, "no issue." This car has been recalled for this exact issue (although not our VIN apparently). This is our first and last experience with the Kia - very disappointing. We bought the top of the line Kia because it was rated so highly for safety but now we are not even comfortable driving it. My children were in the car and lives could have been lost.

- Alameda, CA, USA

problem #2

Dec 062018

Sorento

  • 64,000 miles
I was driving my car going 50mph or 60mph and all of a sudden the check engine light came on and the car slowed down while I had my feet on the gas pedal all the way down to the floor causing me to have to pull over immediately when in traffic. I cut the car off and let it sit for a couple of mins and when I cut it back on it sounded like the car was idiled to high. I tried to driver again only for the car to jerk and seemed like it was driving itself only to slow down again to only 10mph with my feet all the way down on the gas pedal.

- Smyrna, TN, USA

problem #1

Jul 152018

Sorento

  • 42,600 miles
After using cruise control for approx. 4 hours, the computer in our car suddenly shut off the cruise control on its own and the parking break light illuminated on our dash panel. Brake however was not engaged. Another amber colored warning light was illuminated but I can't recall what it said. We pulled over, turned car off and when we started it back up, the brake light was no longer on and we were able to resume using cruise control. There was a previous incident where the cruise control deactivated itself while driving but not sudden stops initiated it or warning lights came on when this happened.

- Atascadero, CA, USA