9.0

really awful
Typical Repair Cost:
No data
Average Mileage:
86,000 miles
Total Complaints:
2 complaints

Most common solutions:

  1. new motor needed (2 reports)
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problem #2

Apr 242022

Sorento LX 2.4L Theta

  • Automatic transmission
  • 100,000 miles

I noticed my car using and unbelievable excessive amount of oil at the beginning of last year. I just petitioned at it when needed I'll go get frequent oil changes thinking that maybe you know that would slow it down. Now my car is at a Kia dealership where it has been for almost a month now They're telling me that it's going to need a new motor and that it's not covered under any warranty and I have to pay out of pocket. This has cost me my job and now I can't even get another job because I have no way of getting there. I'm not even sure what next step I should take at this point. Someone please help.

- Kimberly H., Central, IN, US

problem #1

Sep 282022

Sorento LX 2.4L

  • Automatic transmission
  • 72,000 miles

Kia should pick up the cost of a new block engine. I cannot believe that it made a hole in the engine block and spilled all the oil out of engine. It could have started a fire. No engine light went on or low oil light.

Kia really sucks. I toad the car to a Kia dealership and they cannot see the car for three or four weeks. No transportation for work, etc.

I am trying to contact Kia to see if they can assist me. It seems nobody wants to help you in the three Kia dealerships that I spoke with the service department. They just don't give a f***. I am really mad at Kia and the people that represent Kia.

My father has a 2020 Kia Sorento also and I am wondering if there will be any problems with that car. Thinking of selling it and going with an American made car.

- Frank K., Acton, US