9.3
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,432 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2018 Kia Sorento. While the vehicle was stationary, the smart cruise system malfunctioned. The contact stated that the smart cruise system did not detect that a vehicle was in front of it and accelerated forward independently. Stevens creek Kia in san jose, California was made aware of the failure, but the source of the failure was not determined. The manufacturer was made aware of the failure. The failure mileage was 650.
- San Jose, CA, USA
- Compton, CA, USA