10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
48,617 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Kia Sorento:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #6

Nov 262021

Sorento

  • miles
I was in a weather related accident where I hit the guardrail twice head on and none of my airbags deployed. My vehicle is currently at a tow yard and will be towed to the autobody shop 12/8/2021. No warnings or indications on why the airbags wouldn't have worked properly prior to the accident.

- Lewis Center, OH, USA

problem #5

Feb 132021

Sorento

  • 68,702 miles
My son was traveling down a highway between 45-55 mph when he overcorrected and made full impact of the front of the car with a solid snow bank in the middle median. The radiator was slammed backwards, the front end was demolished with around $12,000 in damage to the vehicle. There is no reason we can find that the air bags did not deploy. We bought this vehicle because of the safety rating but now I am concerned that we have issues with our air bags. Will they protect us if this should ever happen again?

- Tipton, IA, USA

problem #4

Nov 102020

Sorento

  • 49,000 miles
I was driving approximately 35 miles per hour on a city street when another vehicle pulled out in front of me. The impact totaled the other vehicle and caused $7,500 in damage to my vehicle, and my air bags did not deploy. While I was not seriously injured, I did suffer significant whip-lash type injuries, and injured my knee when it hit the dash board.

- Knoxville, TN, USA

problem #3

Oct 112020

Sorento

  • 104,000 miles
Frontal impact with a deer on interstate 81 northbound in pa., cruise control set at posted speed limit of 65mph, no airbag deployment at time of impact or after collision chest impacted steering wheel and arm pain from holding steering wheel.

- Pocono Summit, PA, USA

problem #2

Sep 302020

Sorento

  • 55,000 miles
The contact owns a 2018 Kia Sorento. The contact stated while her husband was driving at 35 mph, when another vehicle intersected his lane on the right side. The driver attempted to prevent a crash by swerving but crashed into the guard rail on the far left side. The air bags did not deploy. The driver did not have any injuries. A police report was filed. The vehicle was not drivable. The vehicle was towed to auto body shop. The contact called local dealer (premier Kia service center located at 205 N main St, branford, ct 06405, (203) 315-2070) and was made aware of the failure. The vehicle had not been diagnosed or repaired as of yet. The manufacturer had been informed of failure. The failure mileage was approximately 55,000.

- New Haven, CT, USA

problem #1

Nov 032018

Sorento

  • 15,000 miles
Driving on highway, hit deer. Front airbags deployed. Car swerved onto median and front passenger side crashed into guardrail. Side airbag did not deploy. Unclear why side airbag did not deploy. Front passenger hit head on passenger door window and shattered window, sustained concussion.

- Princeton, NJ, USA