10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
6 / 2
Average Mileage:
43,615 miles

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« Read the previous 20 complaints

problem #118

Dec 162022

Soul

  • miles
This is a widely known issue with this vehicle. The rubber steering coupler wears out way too prematurely causing the steering wheel to have excessive play in it. This is dangerous. Please require KIA to issue a recall for this issue. Thank you.

- Stratford, NJ, USA

problem #117

Mar 012022

Soul

  • miles
Clicking in the Steering, vibration in steering while driving

- Harleyville, SC, USA

problem #116

Sep 282022

Soul

  • 50,000 miles
The contact owns a 2012 Kia Soul. The contact stated that while driving at an undisclosed speed, the steering wheel made clicking sounds. The vehicle was taken to the dealer where it was diagnosed that the rack and pinion and steering column needed to be replaced. The contact declined the rack and pinion and steering column replacements. The vehicle was then taken to Turnersville Kia (2900 NJ-42, Sicklerville, NJ 08081) where it was diagnosed that the steering flexible coupling needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 50,000.

- Cherry Hill, NJ, USA

problem #115

Sep 082022

Soul

  • miles
2012-2013 MY SOUL MOTOR DRIVEN POWER STEERING (MDPS) FLEXIBLE COUPLING - I just had to have this replaced and it cost me money to get this part replaced - its a safety issue and I didnt even know this was a issue until my car started having the problem... I really this is crappy that a safety issue that is a known issue is not replaced for free.

- Lakeside, CA, USA

problem #114

Jun 152022

Soul

  • miles
My mechanic found a small gear located in the power steering wheel called the steering coupler. It has worn down and broke into pieces, making the steering wheel rattle and shake while driving. This is an issue that can turn dangerous as my car moves back and forth on the road due to this problem. The part is also made of PLASTIC! This is a poor cheap design that needs to be recalled. Many other consumers have the same problem with this on their 2012 Kia Soul.

- Garfield , AR, USA

problem #113

Jul 222022

Soul

  • miles
Popping in steering when turning back and forth. Cruise and radio quit working.

- Logansport, IN, USA

problem #112

Apr 072022

Soul

  • miles
Steering coupler. I have paid for replacement 2 different times and has broke yet again. Worried with wife driving car that she will lose control

- Clarksville , IN, USA

problem #111

Feb 052019

Soul

  • miles
The steering coupling is going out. it makes a clunking noise when you turn the steering wheel either direction constantly.

- West Frankfort, IL, USA

problem #110

Feb 142013

Soul

  • miles
Steering wheel couplen is going out and every kia soul 2011 2013 are recall some 2012 why isn't mine thats a sad situation kias are having major recalls kia needs to fix my steering

- Rockingham, NC, USA

problem #109

Feb 062022

Soul

  • miles
My 2012 Kia Soul+ is having the same steering wheel "clunking" issue as other years/models which have been issued a recall notice but my year/model/VIN is not included in the recall and I would like for it to be included so I can get the safety issue fixed. https://www.vehiclehistory.com/articles/2012-kia-soul-steering-recalls-your-questions-answered - below are statements from other owners with same issue: "I have a 2012 Kia Soul and the steering coupler is messed up. Premature Wear of the Flex Steering Coupler, it states that previous years and later years have this problem. But the 2012 does not have a recall although it has the same coupler." "Why is the 2012 Kia Sould not recalled for steering coupler? All other years prior and after were." "I have a 2012 Kia soul and the steering wheel coupler is messed up all other Kia have recall but my year model does not but yet same issue same part "

- Corona, CA, USA

problem #108

Jan 282022

Soul

  • miles
Steering coupler failing. Steering wheel currently clicks and feels loose when turning. Afraid it will break at any moment and needs immediate repair... Recall has been offered for other years of Kia Souls for this part but not 2012. This should be a recall for 2012 too!

- Charlotte, NC, USA

problem #107

Dec 212021

Soul

  • miles
Vibration of tires while driving and clicking noise when turning steering wheel

- Pottstown, PA, USA

problem #106

Nov 232021

Soul

  • miles
popping sound in steering column when turning. it is available for inspection. problem identified by Firestone technician.

- Charlotte, NC, USA

problem #105

Oct 102021

Soul

  • miles
kia used a cheap plastic part as the central junction of the entire steering system. This causes a "clunk" noise when the plastic starts breaking down, and can eventually lead to complete steering failure. This should be a MFG recall, but instead it is a $500 repair.

- Mesa, AZ, USA

problem #104

May 312021

Soul

  • miles
Knocking in the steering column lead to steering coupling being damaged. Steering failed when driving over speeds of 65. Almost died. No warning. Auto body shop explained noise

- Rowland, NC, USA

problem #103

May 222021

Soul

  • miles
Steering column is loose.

- Trent, TX, USA

problem #102

Apr 012021

Soul

  • 140,000 miles
The engine is making a ticking noise and the steering wheel is clicking when I turned the steering wheel also had 3 open recalls. Took it to all star Kia in san bernardino for 3 recalls and they refused to work on the vehicle because they said they were not comfortable working on the car, they also stated that the ticking sound was not related to the recall even though I told them I saw on the NHTSA website that due to catalytic coverter overheating it could cause rod knock. I even told them the recall was SC176.

- Upland, CA, USA

problem #101

Mar 182021

Soul

  • 91,000 miles
Steering wheel initially starting sticking when trying to change lanes or turn. Now the wheel clicks when turned in either direction

- Kannapolis, NC, USA

problem #100

Aug 012020

Soul

  • 68,000 miles
My 2012 Kia Soul has started to make a clunking sound when turning the steering wheel. On top of this the steering has become very loose when driving. While driving the wind blew at the car and the steering being so loose caused me to almost loose control and crash. Lucky for me there wasn't another car around or it would have hit me head on. It's hard to control it especially at higher speeds. I also noticed that the air bag light is constantly on also now. I'm not sure why that is happening. I hope it works in case this steering issue causes me to wreck. I need the car to drive to work and don't have the money to pay dealership to even look at it. While driving on the highway has become very nerve-wracking due to steering being so loose. I have read that everyo E with this year and model are having similar issues.

- Porterville, CA, USA

problem #99

Jan 252021

Soul

  • 27,065 miles
Clunking in the steering column turning right and left. Feels loose. Happens while driving or stationary.

- Lancaster, TX, USA

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