10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
6 / 2
Average Mileage:
43,615 miles

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« Read the previous 20 complaints

problem #98

Nov 062020

Soul

  • miles
My 2012 Kia Soul power steering is almost lock it is very hard to turn

- Austin, TX, USA

problem #97

Jun 302020

Soul

  • miles
Clunking when turning, now the steering column is loose

- San Antonio, TX, USA

problem #96

Jul 252020

Soul

  • 117,000 miles
The contact owns a 2012 Kia Soul. The contact stated that the vehicle overheated while driving. The check engine warning light was illuminated. The vehicle was later towed to the contact's residence. The contact also stated that while driving on a curve and when making turns and going over speed bumps, the steering wheel made an abnormal sound. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The VIN was included in NHTSA campaign number: 19V120000 (engine, engine and engine cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.

- Canovanas, PR, USA

problem #95

May 262020

Soul

  • 132,000 miles
The contact owns a 2012 Kia Soul. The contact stated that while driving at 50 mph, the vehicle stalled with the power steering warning light illuminated. The contact pulled off of the roadway and the turned the vehicle off. The vehicle failed to restart. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the engine needed to be repaired or replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 19V120000 (engine, engine and engine cooling). The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 132,000.

- Washington, MI, USA

problem #94

May 042020

Soul

  • 190,000 miles
The contact owns a 2012 Kia Soul. The contact stated that while driving at low speeds, there was an abnormal clicking noise detected while turning the steering wheel in either direction. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor manufacturer were notified of the failure. The failure mileage was 190,000.

- Park Hills, MO, USA

problem #93

Apr 012019

Soul

  • 43,000 miles
Clunking and clicking in steering. Same as several other complaints. Kia needs to recall for this serious safety defect.

- Conroe, TX, USA

problem #92

Dec 012019

Soul

  • miles
2012 Kia Soul now making a clunking, clicking or popping noise when turning the steering wheel right or left with slight play in the wheel. Upon researching online what it could be I have discovered complaints all over the web of the same issue. People being told by mechanics if not fixed it may cause accidents due to steering failure, but that Kia refuses to correct the problem or recall these vehicles despite being aware of the issue for years now.

- Sarasota, FL, USA

problem #91

Jun 152019

Soul

  • 150,000 miles
The steering wheel is shaking and making a loud noise when driving.

- Crestview, FL, USA

problem #90

Jan 032020

Soul

  • miles
I own a 2012 Kia Soul + with 39,000 miles on it. I recently heard a clunking in the steering column when the wheel is turned from left to right while stationary and while driving. Research shows it to be the steering coupler. There has been a recall on this coupler in other Kia models but not the 2012 Kia Soul. The dangers of loosing steering because of this coupler are the same no matter what vehicle you are driving I therefore cannot understand why there is not a recall for the 2012 Kia Soul as well as any models with this same coupler. Seems to me Kia is getting off the hook for this model year and it doesn't seem right to me. Please look into this and I hope you will see that the dangers involving the failure of this part is safety matter that deserves a recall for the 2012 model as it has for other models with the same coupler.

- Grand Island, FL, USA

problem #89

Dec 032019

Soul

  • 140,000 miles
Clunking noise in steering column. Failure of steering coupling

- Vanceboro, NC, USA

problem #88

Oct 012019

Soul

  • 72,000 miles
When stationary or in motion my daughter's 2012 Kia Soul makes a clicking noise coming from what feels like in the steering wheel. After looking into this deeper it is the rubber coupler at the electric steering assist. There are recalls for other years and models so both Kia and Hyundai both know of the problem but will not repair all vehicles. I hear it's an $8 part and $400 for labor through the dealer. What a great income stream for them!!

- Montgomery, TX, USA

problem #87

Oct 012016

Soul

  • miles
The steering wheel is very loose and makes a grinding noise.

- Orange Park, FL, USA

problem #86

Jul 102019

Soul

  • 100,000 miles
My 2012 Kia Soul is making a clunking noise from the steering column at low speeds and when above 70mph when turned slightly left or right. It appears to be the flex coupler in the power steering. This started a few weeks back. Kia has recalled newer models that use the same part but will not take ownership for 2012 models. This is on Kia. God forbid if my daughter is injured in accident due to the negligence of Kia!

- Brazoria, TX, USA

problem #85

Aug 012019

Soul

  • 39,080 miles
I took in because steering to right, there is a clucking noise coming from steering wheel, my mechanic checked on found nothing stated was a dealer recall but there is one for Kia 2012 Soul however many complaints about it. There is a recall on other vehicles.

- New Braunfels, TX, USA

problem #84

Aug 012019

Soul

  • miles
Clicking sound heard when turning steering wheel whether I'm driving or sitting still.

- Snellville, GA, USA

problem #83

Aug 042019

Soul

  • 36,221 miles
Steering wheel makes a loud popping noise it is getting worse by the day. The lights flicker when turned on inside and outside the vehicle.

- Topeka, KS, USA

problem #82

Jan 012019

Soul

  • miles
Where do I start, my 2012 Kia Soul has about 86,000 miles and has experience issues over the past few years. It started a few years ago where I changed my left brake light and discovered it was an ongoing issue where bulb is burnt and have to replace about twice yearly. Second, sometimes when I go to crank my car it would start faintly then stall out and I will have to retry again until it cranks correctly. This having also been occurring for a few years. Third, within this past year I've experienced A/C control problems. When I go to turn it on it wont do anything, no defrost/blowing/hot/cold nothing. Then I would proceed to keep trying to turn off and on and out of no where it just starts on its own. Sometimes it's scary especially when I need to defrost my windows and it decides not to work. Took it to sun auto repair shop and they couldn't figure it out and said and I quote "it has a high failure rate", whatever that means. Fourth, the passenger side window will not respond to the driver side control button. Dont know if it's an electrical issue. This has also started within this past year. Finally, about a few months ago my steering while started making this annoying clicking sound when I turn the steering wheel left to right. That is while driving and parked or stopped. It just keeps clicking every movement, bumps and turns. Suddenly I recieved a letter about this given warranty recalling my vehicle to get fixed. Now I'm questioning whether or not if my other problems are common in other vehicles and is on the roll to recall

- Georgetown, TX, USA

problem #81

Apr 042019

Soul

  • 71,800 miles
The steering wheel has started to make a clicking nose when the steering wheel is turned left or right. The nose happens when the car is both stationary and when moving. There are several other complaints like this by others on the internet. 2014-2016 models of the same make and model have actually already been recalled for a strong problem with the"pinion wheel", although the problem with the 2012 models may be with the"steering coupler". doesn't seem safe and I'm not the only one experiencing this problem upon further research.

- Edinburg, TX, USA

problem #80

Oct 012012

Soul

  • 5,000 miles
Received a letter from Kia stating to have my steering checked out. I am hearing a popping noise when I turn left in the steering. It pulls to the right when driving the Kia dealership is saying there's nothing wrong. But there's got to be something going on and they keep trying to tell me that there's nothing wrong. Also there's a suspension noise coming from the rear when I go over a great or anyting even a small little dent in the road it sounds like the whole back end of my car is going to fall apart another issue with the brakes when I apply the brakes my lights dim on the inside of my vehicle then when I go the lights will go bright again.

- Vancouver, WA, USA

problem #79

Mar 232019

Soul

  • 85,000 miles
Steering wheel clicks and has give at low speeds (like while parking or taking corners slowely) and at high speeds (70mph +). taken to Kia dealer, and coupler needs to be replaced. Kia recalled later models with same parts and optimas with same parts, but not 2012 Souls. It's the same part that was replaced for free in other models, but 2012 isn't covered.

- N Lauderdale, FL, USA

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