10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,908 miles

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problem #3

Apr 022019

Soul

  • miles
Steering wheel keeps locking while driving

- Virginia Beach, VA, USA

problem #2

Nov 082018

Soul

  • 14,523 miles
The steering wheel go locked when in curve resulting in a crash where I hit a pole in the right side of the street.

- San Sebastian, PR, USA

problem #1

Oct 152017

Soul

  • 200 miles
I purchased a new 2017 Kia Soul +. I have an android phone and told the sales person I wanted 2 things. 1) handsfree dialing and a backup camera. Their description never stated, nor did yours on your website, that the handsfree only works with iphones. I had a 2016 Kia Soul and it worked perfectly. This is a safety issue and false advertising. Android phone users have over 55% of the cell phone market and why you took this feature away from your car is a bad move. Then not to tell people when shopping, is another bad move. Im sure less people would buy your cars if they knew their android phones won't work. I am very upset because I know I wouldnt have purchased this car had I known I need an iphone to use the handsfree dialing. I am going to report this to the BBB because the sales person lied to me even tho they said they too were unaware that you took this feature away from the cars. You need to fix this because there are many Kia owners on the forums who are upset about this issue. You cant advertise that a car has an option but not tell them only if you have iphone this option will work. Again, its a huge safety issue too.

- Monona, IA, USA