really awful
Typical Repair Cost:
No data
Average Mileage:
64,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Feb 142018

Sportage LX 2.4L

  • Automatic transmission
  • 64,000 miles

I bought my Kia Sportage LX, used 7/2016 at 39,000 miles, and now I understand why. On two occasions my vehicle had a rough start and then it seemed to go away. But on this day 2/14/18 I remote started my car as I have done on cold days, I checked to make sure lights had come on and noticed the lights were not on. I thought maybe I hadn't pushed the button all the way. So I pushed it again, and 5-10 minutes later headed out the door, to a car that kept trying to start, but was unsuccessful. Over and over the remote start, unaware it couldn't start but kept trying. I put my foot on the brake to stop it's repeated attempts and tried the key. All the lights came on as if it were going to start and there was nothing.

I was able to get an appointment with Kia, 2/19/2018, and it has so far cost me $150.00 for the tow. End of the day 2/19/18, Jay at Kia, they can't find the problem, it won't start. 2/20/18, Jay at Kia, they found the problem, time chain was stretched out, the tensions, and guides = $1,116.00 plus tax. Jay adds that by next week 2/26/18, it should be put back together and they'll know if the valves were damaged which could be an additional $2400.00 plus tax. So I am at the mercy of Kia, with a car that is not paid off and has not been driveable for 8 days. A sales representative had the audacity to call me back about (buying or leasing) a new Kia car with warranties.

When I called and spoke to Craig from Kia Motors America, Inc-Corporate Headquarters, the only recall/service campaign is a SHIFT KNOB TRIM, no engine recalls. I was lucky not to be driving the car with my children in it, on the parkway speeds of 65mph. Not sure how this will turn out. $$$$$$

Update from Feb 23, 2018: I have recently learned that my vehicle has the Theta II 2.4L V6 engine, but there is no recall on my car.

Update from Feb 27, 2018: Well Jay from Kia called, and as suspected 16 of the 32 valves are damaged. Kia corporate reached out to the dealership and corporate is going to call the dealership back and hopefully there is some kind of break in there for me, because now it looks like $4,000 to fix it, as my car is KBB worth $8,500 on a trade in, seems kind of silly.

- reallypissedoff, Atlantic Highlands, NJ, USA