2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
72,916 miles

About These NHTSA Complaints:

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problem #16

Sep 262023

Sportage

  • miles
Vehicle recall was addressed, yet problem persisted which was an engine oil leak/burn. Oil continued to leak/burn and caused engine problems. Cylinder 1 misfire was most recent, lost of acceleration, a/c failure, burning of engine coolant. All regular maintenance has been performed, 2nd set of new spark plugs within 12 months were installed a week ago. I have spent over $500 in the last few months alone trying to "maintain" my vehicle. Mechanic also stated these failures could lead to catalytic converter damage/failure. I have asked dealership & Kia separately to facilitate this repair before total failure to ensure my safety. They refused. Vehicle finally had the engine failure while driving in the center lane at highway speed on I95, this put my life in danger and Kia did not seem to think that was important. My vehicle had to be towed to a dealership at my expense, a rental car is at my expense and I have no ETA on when it would even go through diagnostic testing. I feel that Kia owes me a full system repair and ensures that the vehicle is up to date and safe to drive.

- Havre De Grace, MD, USA

problem #15

Mar 312022

Sportage

  • miles
I received an interim recall notice in March 2022, it is now August 2022 and the remedy part is still unavailable for vehicle this shouldn't take this long. Kia stated I can still drive my car and watch for indicators but that seems really unsafe if there is a chance of possible engine fire. It shouldn't take this long for a remedy to be available.

- Susanville, CA, USA

problem #14

Jul 272022

Sportage

  • miles
Paint peeling and bubbling

- Buena Park, CA, USA

problem #13

Jul 202020

Sportage

  • miles
the car was bought certified used from Galpin Kia which is no longer in business. That location closed down. I had gone 2 times with the same issue and they refused to look under the car & mechanic basically said chill out it-€™s fine. Sent me to galpin Ford to which I talked to 2 employees and In tears expressed my fear and concern yet was told to relax and nothing was wrong.took to Kia new location 2 times was told to come back and 3rd I refused to leave till it was looked at. Mechanic said it was not in good shape and rep told me to not drive unless a emergency & would email me that night which was Saturday what labor it needed and prices and I-€™ve yet to hear back I followed up twice since and still no response..the fact I was told not to drive & it mechanic stated to rep in Spanish, basically something with wheels and tires being eaten away while driving also a ball bearing cracked and they asked if I had receipts as it could be a lemon.. I try to keep all my conversations via chat or email for this very reason i also have emails I-€™ve communicated with corporate about the situation to which I had no response and most of the repairs that I got were at certified kia service stations. It needed alignment 4-6 within 6 months. Car pulling badly and needed tires changed or alignment each time. Car feels like it-€™s gonna fall apart and at times the wheel kinda tightens up and I feel i don-€™t have control. I-€™ve been dealing with this over a year and no one has even bothered to check after my constant emails, calls voicing my concern & fear of driving. It sits in garage since while trying to get Kia to do something, pandemic hit and coincidentally the warranty conveniently expired. Please help

- Van Nuys , CA, USA

problem #12

Nov 022021

Sportage

  • 91,000 miles
The contact owns a 2016 Kia Sportage. The contact stated that while his wife was driving 35 MPH, she heard abnormal loud knocking sounds coming from the engine. There were no warning lights illuminated. The contact's wife was able to continue to drive the vehicle. The contact stated that while he was taking the vehicle to the dealer the following day, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The dealer also informed the contact that they could not repair the vehicle under NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) because he had not taken the vehicle to their location before the engine failed. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 91,000.

- Columbus, GA, USA

problem #11

Dec 042020

Sportage 4-cyl

  • 86,000 miles
Car just shutdown on me doing 75 in a 70. Mileage was not high and maintenance wasn't need according to the dashboard. Car was great then just out of nowhere shutdown due to faulty engine they keep saying.

- Atlanta, GA, USA

problem #10

Nov 122019

Sportage

  • 60,000 miles
One night I was driving my car and my car all the sudden just quit going so I took it to the Kia dealership and they told me when they put it on the computer that it needed a motor mind you this car only has 60,000 miles on it so I said okay they were going to replace the motor but then they said that I never did an oil change with them which was a lie but I didn't have my receipts so they wouldn't replace my motor plus there's two other recalls on this besides the motor the fuel line and the airbags

- Sapulpa, OK, USA

problem #9

Jun 192020

Sportage 4-cyl

  • 145,000 miles
The problem started a couple of months after purchasing my car, everytime we would go get a oil change the service facility would tell us that our oil was low and we didn't see how when we would ha E it changed regularly so we was loosing oil and didn't know where back it was leaking on the ground and it wasn't visible when you would look under the hood she we took it to Kia and they stated that they didn't see anything wrong, if the problem continue to bring it back and they would do a diagnostic on the vehicle to get to the problem so I called Kia corporate office they told be that they would write out a incident report and take it to Kia I informed them that I did that and corporate basically said to follow the shop recommendations cause my vehicle didn't have a active recall on it so I reached out to NHTSA to report the issues I have had and to also let someone else no I have had issues the vehicle was having and not even a month later the car started jerking and brought it back to Kia and then again said that it wasn't nothing they can do it wasn't a recall on the vehicle so last week I was driving the vehicle on my way to work the car stalled and completely died in the middle of the highway stopping traffic I had help safely get it to the side of the road and it wouldn't crank so I had to have it towed home then called Kia and spoke to a service and they stated there was a bulletin out for my vehicle, I was told it was the camshaft, timing and something to do with the oil canister, I don't see why the vehicle haven't been recalled if they know there are issues with them this is a 2016 vehicle it is fairly new and it has so may issues.

- Mcdonough, GA, USA

problem #8

Jun 022016

Sportage

  • miles
Hi, with the windows closed and the A/C on, the outside odors, get in to the vehicle interior. I keep the air intake control button on. The dealer changed the air filters. That happen while I driving close to other vehicles. This happen all time.

- Cayey, PR, USA

problem #7

Nov 242019

Sportage

  • 35,000 miles
Wife herd a loud pop noise out side 7 am Sunday look out side did not see any problem. We were getting ready to leave for church went to warm up car and I noticed some glass and found that the panoramic glass was shattered. Car is kept under car port.. I am aware that some of these cars have windows explode

- Yuba City, CA, USA

problem #6

Apr 232019

Sportage

  • miles
Takata recall the sales man at a better way wholesale autos inc423 rubber avenaugatuckct06770 refused to show the car fax and stated that it was clean only having oil changes listed. Yesterday Kia mechanic stated the car is not to be driven since it is a deathtrap and the back end can fall off at any time. Called the dealer 5 times, spoke with 10 people without getting a hold of tj sales mgr.

- Rocky Hill, CT, USA

problem #5

Apr 082019

Sportage

  • 660,000 miles
As I'm going down the road it just fades out, no warning or chugging, I have to move to the side of the road and turn the car off and restart it, then it's ok(?) so to speak..it's only happened twice and I was on a back road home both times. But what if I'm on the freeway and trying to pass a semi and it does this, I could be killed or injured...what could possible be going on? thank you for your time on this matter...(xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- North Jackson, OH, USA

problem #4

Sep 282018

Sportage

  • 36,300 miles
On 9/28/2018 while driving on the highway my sunroof in my 2016 Kia Sportage exploded. There was no reason for this to occur.

- Houston, TX, USA

problem #3

Jan 032018

Sportage

  • 16,455 miles
Sunroof exploded on I10 freeway at 65 mph car behind got glass fragments

- Surprise, AZ, USA

problem #2

Jun 052017

Sportage

  • 36,900 miles
Signal lights: While merging onto freeway/changing lanes, near rear end collisions and side swipes have occurred numerous of times. I have contributed the incidents to the location of the signal lights on both front and rear. Rear signal lights are not positioned in traditional location (I.e. conjunction with brake lights). Instead, rear signals are located on the bumper far below brake lights. These lights are strips not standard size and, thereby, possibly not seen by drivers who are used to seeing them in traditional locals on other vehicles. Additionally, the front signal lights are located immediately adjacent to the grill. As this Kia model has no signal indicators to the outermost portion of the vehicle I.e. side mounted mirrors with signals, other motorists have no indication that a lane change/turn is commencing. Photos provided show view from a Toyota which has a low profile. One photo is from the Kia Sportage 2016 which has a higher profile in regards to the normal line of sight to traditional signal light locations. I have returned to the Kia dealership and contacted several others and we were all amazed to learn that all Kia Sportage models of this year share this unique characteristic. Other models have signal lights in traditional locals and include signals mounted on the side view mirrors alerting motorists without obscurity that a lane change/turn is imminent. We purchased this vehicle in March this year and my wife and I have experienced countless of near misses. Finally, I decided to check to see if my signals were working properly and that is when I discovered the unique characteristic of this Kia model. I did contact Kia and they said that they would pass it on to their design team. Case number is 12346548. Now that my wife and I are aware we take extreme caution, but less experienced motorists are still at risk. Thank you.

- Vancouver, WA, USA

problem #1

Apr 182017

Sportage

  • miles
I have been having issues with my engine dying/stalling randomly while driving with the car in motion and slowing down with no signs or indications of an issue atleast 6 times since having the vehicle which I haven't had for a year yet. Two times I was almost involved in an accident when this problem occurred, I had taken the car to the service center and was told "could not verify customers concern scanned with kids no codes found test drove vehicle and vehicle drove and sounded fine at this time with no issues recommend having towed next time it stalls" and that it could be anything and the car could be there for hours, my fear is they will just replace random parts they think could be the issue and it will still occur and next time I could be involved in a serious accident, I do not feel safe in this vehicle so I had to purchase a new one the same day as the salesman moved the car over to my new one I had stalled on him

- Hackettstown, NJ, USA