Experience vibration/pulsation when braking creating poor braking ability, increased braking distance, potential loss of control. Dealer replaced original front rotors and brake pads at approximately 12000 miles. Now at 23000, the condition exists again. I believe there is a material or design issue causing premature brake wear and pulsation causing an unsafe condition.

- Terre Haute, IN, USA

Driving 5 hours away. Got to my destination parked and went to check in. Came back to my car and drove to where my room was going to be. I went to try to stop and the brakes were spongy and seems like it too forever to finally stop. Due to this issue I ended up hitting a curb and damaging my car/ tires. I was very scared to drive back home like that. I looked it up and it says there is a recall for the breaking system but my car wasnt one of them. I need to get this fixed asap and also my tires/ front end of Car. What can I do about this issue and getting it fixed asap ?!

- Malone, NY, USA

I parked my car. It reversed slowly and hit a wall made of metal net. I started my car, drove a little forward, and parked it again. The car is now parked as normal. I took my car to the dealer and informed them about a brake problem. They verified that it was a brake booster problem. The repair process took 21 days. I am currently attempting to claim the accident, but the Kia company is providing various reasons for potential denial.

- Richmond, VA, USA

My Kia Sportage suddenly unintentionally accelerated hitting the building in front of me. As I was parking my vehicle at Dunkin Donuts, pressing on the car brake, the car did the opposite of braking and accelerated and hit the building. My vehicle didn't stop until it hit the building. Witness was there and police was called.

- East Point, GA, USA

Leased NEW Kia Sportage on 1/1/22 Went in for oil change on 11/11/22 3 hrs later told a "forced" update "burned" out the computer and car was not driveable On 11/30/22 was driving to work on LI expressway, car shut down without warning while I was driving, smelled something burning, called 911, car towed to dealer. Told it was defective fuel injector. 1/29/23 I reported brakes grinding and vibration sound coming from engine, RPM's rev up but car doesn't accelerate. Brakes needed to be cut. Was told since there was no "code" nothing could be done about engine sound/rpm increasing. Car was in for service 3 times because of this issue. 9/10/23 car shut down while I was driving without warning and gas smell in car was nauseating. Car would briefly start & shut down. Car towed to dealer. I have reached out to Kia Corporate numerous times expressing I am afraid to drive the car, the car is dangerous and my life and the lives of others at risk. When car shuts down, ther is NO warning, it just STOPS. I have had nightmares and lost sleep. I travel on highways & busy roads everyday. Kia wanted me to sign waiver releasing them of everything in lieu of 3 months lease payments. Expressed my life & lives of others are worth more than 3 payments. Car has had 2 recalls on top of these issues. I have reached out for help and have been ignored. 9/12/23 told by KIA corporate it would take 2 weeks to escalate my complaint. Car is currently at dealership. PLEASE HELP!

- Manorville, NY, USA

The contact was driving a 2023 Kia Sportage loaner vehicle. The contact stated that while driving approximately 35 MPH and pressing the brake pedal the braking system malfunctioned and the brake pedal extended to the floor causing the vehicle to crash into the rear of a second vehicle. During the crash, the vehicle sustained front-end damage but the air bag did not deploy. Also, during the crash, the second vehicle was pushed into the rear of a third vehicle. No injuries were reported and no police report was taken. The cause of the failures was not determined. The local dealer was notified of the crash. The manufacturer has not yet contacted us. The failure mileage was 450.

- San Ramon, CA, USA

I was notified that my vehicle has a recall on the brake booster. My inspection was scheduled August 10, 2023 and I was advised that my vehicle was in fact a vehicle that had a defective part. The dealership has advised me that they can not provide a repair date for the recall because of parts being on back order. I do not feel safe driving the vehicle. I hear unsafe sounds coming from the brake booster and pressing the brakes already feel different. I have advised the dealership that I do not feel safe and they said that they could not do anything about it. I also contacted Kia Corporation and advised them that I do not feel safe driving the vehicle and they said that it was the dealership's responsibility to ensure that I have safe transportation. No one is taking responsibility and I am not feeling safe driving said vehicle. Someone needs to take accountability. I just purchased this vehicle brand new and have no other way to get to and from. Someone needs to contact me immediately.

- Pinehurst, GA, USA

The contact owns a 2023 Kia Sportage. The contact stated that while driving at 15 MPH, attempting to merge onto the roadway, and depressing the brake pedal, the vehicle failed to decelerate as expected. As a result, the vehicle collided with a semi-truck on the driver's side. The air bags did not deploy. No warning lights were illuminated. A police report was filed, and injuries were reported. The driver was transported to an area hospital and treated for whiplash and back pain. The vehicle was taken to an independent mechanic, who did not diagnose the failure but repaired the vehicle's body damage. After investigating the failure, the contact related it to NHTSA Campaign Number 23V410000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 11,000.

- Detroit, MI, USA

We have called 3 dealerships Kia that is and our recall for the brakes is about 3 months or so old. We were told that they will not look at any cars for this because parts are not available but other cars like ours are thin in also how can a recall happen when there is no parts isn't that a must when a recall is this dangerous they will not even schedule appointments and this has been 3.5 months. And now I read that an oil pump recall may affect ours and we cannot park in a garage due to it may burn the house down, This one has not been confirmed but no one will let us know about the oil pump catching fire or what vehicles it is for but I have seen its for 2023 Ki Sportage ALL MODELS. How crazy is Kia not taking care of customer and we only have 13,000 miles on our 2023 Kia Sportage AWD XLINE. THANK YOU LARRY ROWLAND 1402 W 17TH ST UNIT A CLAREMORE Oklahoma 74017

- Claremore , OK, USA

The vehicle has always had a bit of a breaking issue especially in cruise control. In may had an incident where it slammed on the brakes so bad that everything in the backseat flew up to the front. Again the driver did not break. I went in for it to be repaired which took several weeks and spent 5 hours at the dealership. Two days later the car completely shut down and I had to have it towed to the dealership and they will not give me any answers. I do not think I will ever feel safe in the car again. Loved the car but if the safety issues do not work and I could possibly be in an accident and other people, that is a major safety issue.

- Dallas, GA, USA

The parts to repair the brake recall are not available. No date can be given for availability. We have been told not to drive the vehicle. No loaner car is available. This is totally unacceptable.

- Laurel, MD, USA

It has been 10 days and 1400 miles on this vehicle. suddenly i got the emergency brake light warning to get the brakes checked. emergency brakes is always ON.

- Mason, OH, USA

On the morning of May 16 2023 while making a turn at 17 th Avenue and Bayshore Drive my car continued to accelerate in spite of me trying to brake. I was projected into a stone wall and knew I was going to crash. I crashed into the wall, all my airbags were deployed and the car smelled like smoke. My accelerator got stuck and was sideways.I was unable to get out of the car from inside but a Good Samaritan had opened the door from the outside and I crawled under the airbags and got out. The car did not go on fire but was still on when I was able to then turn it off. Police were called and I was checked at the hospital.

- Fl, FL, USA

My warning light & description for check AWD/4WD started coming on after the first road trip. It then came on everytime I drove the vehicle. Now the dealership service department is dealing with the main KIA maintenance to determine why the light comes on every time the vehicle is driven, even half a mile.

- Portland , OR, USA

On March 1, 2023, approximately 5 days after purchasing the vehicle, when turning the vehicle on at approximately 8:00 pm, the screen stated that "A possible condition with your Hybrid Control Unit/Low DC-DC Converter has been detected. A full system check is recommended to be done soon. Please contact your local dealership to schedule an appointment." An appointment was scheduled from the screen. The car was then driven on the freeway. Several minutes later, all systems on the vehicle died. The vehicle lost all engine power, power steering, power brakes, lights, even the doors which were locked could not be unlocked. The vehicle was rolling slowly forward and was moved into a gore point.

- Rancho Palos Verdes, CA, USA

The vehicle flashed and alarmed a brake system warning while traveling on a freeway. Braking was soft. Took a longer than usual amount of time to stop the vehicle at that point.

- Mesa, AZ, USA