The contact owns a 2023 Kia Sportage. The contact stated while driving 45 MPH, the brake pedal was depressed to slow the vehicle however, the brakes was inoperable. The contact stated that the vehicle started spinning and landed in a ditch and struck a wooden fence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,887.

- Bainbridge, GA, USA

The contact owns a 2023 Kia Sportage. The contact stated that while driving at 15 MPH, attempting to merge onto the roadway, and depressing the brake pedal, the vehicle failed to decelerate as expected. As a result, the vehicle collided with a semi-truck on the driver's side. The air bags did not deploy. No warning lights were illuminated. A police report was filed, and injuries were reported. The driver was transported to an area hospital and treated for whiplash and back pain. The vehicle was taken to an independent mechanic, who did not diagnose the failure but repaired the vehicle's body damage. After investigating the failure, the contact related it to NHTSA Campaign Number 23V410000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 11,000.

- Detroit, MI, USA

The contact owns a 2023 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V410000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The dealer had been notified about the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Lake Wales, FL, USA

The contact owns a 2023 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V410000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

- Matteson, IL, USA

The contact owns a 2023 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V410000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Toledo, OH, USA