10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
20,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2012 Lexus CT 200h:

Unsubscribe any time. We don't sell/share your email.

problem #1

Apr 092013

CT 200h

  • 20,000 miles
The passenger side glass on my 2012 Ct exploded for no particular reason a few days ago. I was on the highway doing about 65 mph and I suddenly heard a loud 'boom' and the side window was gone... completely gone. Nothing hit my car, no rocks, no bullets... no bricks. There was no one beside me and I was on I-81. Had I over-reacted, I could have crashed the car. Had there been a passenger in the seat, she would have been severely cut from the flying glass shards at 65 mph. I experienced cuts on my right hand and arm. Lexus, in a completely disappointing show of customer "service" is refusing to pay for it under warranty. I am not the only one with a Ct that has had this happen. Do a google search and you'll find a few other cases on other forums. I point you to this wikipedia article (en.wikipedia.org/wiki/spontaneous_glass_breakage) which clearly states this phenomenon is due to manufacturing defects in the glass. I suggested that Lexus corporate send the glass back to the vendor for analysis and they refused! they simply could care less. I will never buy another Toyota product again and I warn all readers to be very careful.

- Syracuse, NY, USA