10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
36,333 miles

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problem #3

Dec 062020

CT 200h

  • 49,000 miles
My vehicle was in an accident on the freeway when my steering wheel started to wiggle- within 3 seconds my steering wheel violently steering left to right uncontrollably that caused the vehicle to spin out of control on the freeway causing a total loss collision. My vehicle has been serviced prior to the accident at Lexus of beverly hills at jim faulk- did a full service inspection, tire rotation to make sure safely of the vehicle. The vehicle is also still under warranty. Need investigation from Lexus what caused the vehicle malfunction jthkd5bh3F224391 C1214 Toyota meaning the brake booster with master cylinder (skid control ECU) monitors the hydraulic control system. The brake booster with master cylinder (skid control ECU) sets the obdii code when the hydraulic control system is not to factory specifications. An analyst has pulled the cdr of the vehicle stating the vehicle malfunction of the Lexus that caused the accident- need investigation why the vehicle did not alert me any maintenance messages, why the dealership did not alert me any precautions on the malfunction of the vehicle. The car accident resulted in the freeway shutting down, could have harmed many people due to the vehicle losing control without any notice thank you for your time

- Los Angeles, CA, USA

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problem #2

Mar 272017

CT 200h

  • 35,000 miles
Both headlamps went out with 1 week of each other. Replaced with sylvania H11 xenon bulbs as recommended by autozone website as compatible. Installed both lights, verified they worked, drove approximately.5 miles to stop for lunch. Turned off car and entered restaurant. Approximately 5 minutes later, someone yelled a cars on fire. Front of my car was engulfed in flames. Fire department sawed hood off and distinguished flames. Car was a total loss. Lexus dealer service rep scolded me that I should never ut after market bulbs in their cars, to which I pointed out that maybe their manual should state such a fact. I believe there is some surge issue that caused both my headlamps to go out in the first place and that the sylvania bulbs ran hotter than the oem bulbs which triggered the fire. Lexus will not share with me the pictures proving both bulbs were in stalled incorrectly and I have a hard time believing that since U have to insert and turn the bulbs - I would have seen if they weren't in correctly. The car has since been sold off but autozone came out and took the bulbs and wiring to their 'lab'. there's no other plausible reason for the fire other than the bulbs....

- Long Beach, CA, USA

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problem #1

Apr 172017

CT 200h

  • 25,000 miles
Brake actuator squawking brakes make a squawking noise when coming to a complete stop. The brake pedal vibrates during this time. Lexus of el cajon is refusing to acknowledge this issue even after a diagnostician recreated the event during a test drive.

- San Diego, CA, USA

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