10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
45,250 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Jun 232014

ES 300

  • 89,000 miles
My father was disoriented and didn't know where he was. He just kept driving, hoping to figure it out. His car went off the road down into a very deep ravine. The car sustained over $17000 in damage. The insurance company totaled the car. He has 9 broken ribs, and has been in the icu for 6 days now. The airbags did not deploy. Something is not right here. He bought the car at a Lexus dealership, performance Lexus of Lincoln. They worked on his car in May...total was over $2000.

- Lincoln, NE, USA

problem #3

May 062009

ES 300

  • 92,000 miles
Car surged out of control-stopped by a fire hydrant and lawn bushes =car was totaled- bags did not open-problem with sensors replaced 2 and the\immediately before crash- run away check engine light plus another light came on.

- Wyncote, PA, USA

problem #2

Nov 162004

ES 300

  • miles
Complaint received via E-mail. My Lexus ES300 had a frontal crash on November 16, 2004 and severely damaged the front part of the car. Front metal bumper broke, and was pushed in O the radiator. Upon impact, none of the airbags deployed. Defective equipments, airbag equipment malfunctioned became clear here. Please review some of the photos in the following website to see the failure of the safety airbag system of Lexus car.www.lexusairbagsafety.com I informed the Lexus customer support of this equipment failure and expressed the safety concern. Lexus was conducting an inspection on this car, but told that it may take 6 weeks. They were trying to slow down the process. It is important for NHTSA to involve in this issue and conduct an inspection to save the lives of drivers and passengers.

- Fremont, CA, USA

problem #1

Aug 192002

ES 300

  • miles
While driving home from a restaurant vehicle took a different course. It locked up, brakes failed to stop vehicle and it collided into a neighbor's house. Upon impact, air bags did not deploy, driver sustained minor injuries to neck and back. Mr...

- Goose Creek, SC, USA