10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 23,052 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My 2013 Lexus ES 300H has got a weak brakes, sometimes would make squeaking noise when you hold them and few times wouldn't brake when braking on a bit rough road. I was afraid for my safety and went to Lexus dealer to perform diagnostic. They said that my car needs a brake actuator to be replaced which is very expensive procedure. However, people in a dealership admitted that it's a common problem for these cars and my research on the internet confirmed it as well. Also, Lexus issued extended warranty for an ABS failure but somehow you are qualified only when your ABS fail. That's sounds very dangerous and unsafe. I did more research and found that in 2016 in australia Lexus has recalled 2013 and above Lexus ES models because of brake actuator and ABS module malfunction. I don't understand why are the same models not being recalled in usa for the same very common problem.
- New York, NY, USA
ABS brake failure code C1391 brakes failed to function during emergency stop while in motion dry city street, lucky there was no accident. Cost of repair $ $5000 by Lexus dealer. This is an ongoing issue with both Lexus and Toyota vehicles. Also cruise control function does not work after this happened as the ABS system is now disabled. ``````````````````
- Las Vegas, NV, USA
I was parking my car on a commercial complex. I am pressing on the brake as the car slows down. When I further pressed on the brake, the car instead of taking a complete stop, accelerated. It hit the building in front of me. When trying to back up, it accelerated again in reverse. I pressed the brake really hard then it stopped.
- San Diego, CA, USA
- Westminster, CO, USA