10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
57,667 miles

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problem #3

Apr 022012

ES 330 6-cyl

  • 80,000 miles
My wife entered an intersection and was struck by another vehicle in the drivers side door, by another vehicle traveling at 30 mph. The driver's door window exploded on impact and she was hit with flying glass in the face. The driver's door was bent inward approximately 12 inches from the force. We believe she hit her head on the B pillar, because she suffered a concussion and a jagged cut above her left eye. She also suffered a broken left rib in the accident. The vehicle was repaired following the accident. The mechanic who performed the repair noted that there was intrusion on the drivers door, that the lower rocker had been pushed in, and that due to pressure on the B pillar the rear door did not open properly after the accident. This vehicle is equipped with side curtain airs bags which did not deploy during the accident. The owner's manual of the vehicle shows airbag sensors in all four doors of the car. Given the direct hit on the drivers door and the resulting explosion of the drivers window, we feel the side airbags should have deployed, which would have lessened or eliminated the injuries my wife suffered. I informed Toyota motor sales that I was unhappy with the airbag's failure to deploy, and was informed that since "the impact forces were not directed towards the B-pillar, deployment was not warranted". to me this indicates that there are not sensors in the doors as shown in the owner's manual. Additionally, there were forces exerted to the B-pillar in the accident, as noted by the mechanical inspection.

- Hudson, OH, USA

problem #2

Jun 202013

ES 330 6-cyl

  • 63,000 miles
While driving in heavy traffic and traveling at a low speed, the car lurched forward and hit the car that was 6 feet in front of me. The sound of the engine was that of a spontaneous acceleration just like the incident we had on April 30, 2013. There was little or no damage to the car in front of me but the Lexus sustained over $10,000. Worth of damage and has subsequently been considered a total loss. The incident on April 30 consisted of our crawling forward into a parking spot, suddenly the car spontaneously accelerated, went over the cement parking barrier and hit a car approximately 5 feet away. Lexus looked at the black box after the 4/30 accident and determined that the car was safe to drive.

- Rossmoor, CA, USA

problem #1

Apr 112008

ES 330 6-cyl

  • 30,000 miles
The contact owns a 2005 Lexus ES330. The contact stated that while parked, he noticed cracks on the passenger's side of the dashboard. The vehicle was taken to the dealer for diagnosis. The technician stated that the dashboard would have to be replaced. The dashboard was replaced however, the failure recurred. The vehicle was not repaired. The approximate failure mileage was 30,000. Updated 9/17/13

- La Crescenta, CA, USA