10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 14,470 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2007 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
- Pacific Palisades, CA, USA
Takata recall: Based on the loss of utility of the passenger seat, Lexus is taking too long to remedy the air bag problem. Also, Lexus just issuing an interim notice, without a planned date of fix is unacceptable and at a minimum poor customer relations.
- Oak Harbor, WA, USA
The contact owns a 2007 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator was illuminated. The approximate failure mileage was 76,000. The manufacturer was made aware of the failure. VIN tool confirms parts not available.
- Lansing, IL, USA
"takata recall" as I was driving the airbag warning light came on and the flashing lights airbag off passenger side on the dashboard. I was driving on the city street.
- Ontario, CA, USA
Takata recall. The contact owns a 2007 Lexus ES 350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer and the interim recall notice from the manufacturer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
- Elk Grove, CA, USA
Takata recall
- Los Angeles, CA, USA
Takata recall May 2016 NHTSA #16V340 manufacture recall # glg air bag replacement has not been done in a timely manner putting my family and I in a dangerous position
- Gainesville, GA, USA
Air bag not working on passenger side...red lights flashing on both sides..took to Lexus service for repair....told they replaced the sensor and that is not correcting the malfunction.....I was told I would have to replace the passenger seat and it would cost around $8,000.......that is prohibitive as the blue book on the car....in good condition...is only $9,000 to $11,000. My only recourse would seem to have them disconnect the air bags and I don't know if they can do that....I was in an accident in New Mexico in the 80's and the air bag saved my face and even possibly my life so I am afraid to drive without them but I certainly can't afford a repair of that magnitude. I had just started my car when the lights started flashing as I was driving down a city street on a straight road.
- Vista, CA, USA
Takata recall. Recall notice sent out in mail. No plan for corrective action.
- Orcutt, CA, USA
Takata recall. Recall notice sent out in June 2016. No action taken to resolve problem.
- Orcutt, CA, USA
Takata recall. The contact owns a 2007 Lexus ES350. The contact received a notification of NHTSA campaign number: 16V340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced any failure. VIN tool confirms parts not available.
- Springfield, VA, USA
The contact owns a 2007 Lexus ES350. The contact received a recall notification for NHTSA campaign number: 17V006000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Flushing, NY, USA
Takata recall. The contact owns a 2007 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) for the frontal passenger air bags; however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Red Hook, NY, USA
The contact owns a 2007 Lexus ES 350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Oceanside, CA, USA
Takata recall. The contact owns a 2007 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
- Newbury Park, CA, USA
Takata recall. The contact owns a 2007 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The VIN was unavailable. The contact had not experienced a failure...updated 05/23/17 updated 08/08/2017
- Howells, NY, USA
Takata airbag recall was noted by Lexus in May 2016. I have just been told by Lexus that the repair will not be available until end of April or May 2017. Basically, one year is an unreasonable amount of time for the defect to be repaired since for all this time no one can sit in the front passenger seat. Lexus would rent a $30 per day car for me but I don't consider that a reasonable car for a replacement of a Lexus ES350. Meanwhile, this makes a family sized car unusable for regular use.
- Austin, TX, USA
There has been a recall on the front passenger air bag, produced by takata, and the my Lexus dealer in schaumburg, illlinois, has not contacted metro fix the problem. It has been too long. I had filed a complaint over the phone with you in February ( #10957566). Can you please let me know what is going on and how much time longer I am supposed to wait...this is ridiculous !
- Bloomingdale, IL, USA
Recall
- Rosemead, CA, USA
- New Orleans, LA, USA