10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
36,075 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Aug 112022

ES 350

  • miles
I entered the VIN and found that my car airbag was an unrepaired recall.

- Scottsdale, AZ, USA

problem #5

Dec 272019

ES 350

  • 45,000 miles
The Lexus ES 350, was turning left onto side street within a sub division, and ran up the curb and hit a tree with the right front side of the vehicle. Significant damage done to the car, and so much damaged that the car has been totaled by insurance company. Driver unsure if vehicle accelerated on its own or just lost control. The greater issue or concern was not what caused the accident, but that the air bags did not deploy after the impact and the driver broke their nose and has been treated 3 times in er since crash. In speaking with repair shop, they informed me that there are 2 air bag sensors at the front of the car, and both are near the headlights. He was surprised that given the damage and impact of the collision (to right front of car by headlight, pictures attached), that the air bags did not deploy.

- Lombard, IL, USA

problem #4

Oct 012017

ES 350

  • 38,450 miles
Takata airbag recall

- Johns Island, SC, USA

problem #3

May 022017

ES 350 6-cyl

  • 49,000 miles
Passenger-side leg airbag failed to fully deploy during an accident. It also exploded and expelled accelerate. The driver-side airbags deployed properly. This was during a front-end collision with the side of another vehicle. My car was proceedingstraight through an intersection on a parkway-like city drive...updated 09/26/17

- Mableton, GA, USA

problem #2

Apr 132016

ES 350

  • 64,000 miles
Air bags did not deploy after car was in a wreck. Front end demaged of 12,000 in damages. Vehicle was in motion.

- Fleming Island, FL, USA

problem #1

Oct 202013

ES 350 6-cyl

  • 20,000 miles
The vehicle was in an accident as a result of another drive jetting out in front. Car impacted at the front driver side, causing damage to the front bumper mount, hood and driver side quarter panel. Impact to the other vehicle was the rear quarter on the passenger side. Upon impact the airbags failed to deploy, onboard safety connect feature did not connect to confirm driver was ok and the sos button failed to work at the scene of the accident. This was reported to Toyota.

- Ashburn, VA, USA