6.8

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,280 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Lexus ES 350:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #3

Aug 312020

ES 350

  • 9,100 miles
I was driving down the highway having just picked picked up thiis car I just bought from the dealership when suddenly I heard a loud expolosion up above and noticed my sunroof exploded sending pieces of glass into my car. I was scratched and had to get home 1/2 hour away. Dealership was far. The dealershhip said to call the insurance. I think it could bet the way the sunroof was put in but not sure.

- Whiting, NJ, USA

problem #2

Mar 062018

ES 350

  • 8,500 miles
While driving on the interstate at approximately 70 miles per hour at 6:45 pm on Tuesday, March 6th, my sunroof suddenly exploded and glass fragments fell inside my vehicle. At the time of the explosion, there were not any cars around my vehicle nor did I hit any object on the road including a pothole. The explosion sounded as if a gun went off near my head and the glass immediately began to split into small pieces. Other than having some ringing in my ears as a result of the explosion noise, I did not suffer any other physical damage. I took the car into the Lexus dealer and they stated that they had never had a case where a sunroof exploded without something hitting it directly. I know for a fact that nothing hit my vehicle or my sunroof as I was traveling on the interstate without any car or truck around me at the time of the explosion. I am filing this in order to get it documented and to see if any other Lexus owner has had a similar issue with their Lexus sunroof. I am attaching pictures of the sunroof which shows the damage done from the glass exploding without any type of foreign contact. I hope that someone from the nhta would contact me to let me know if there have been other cases like this reported.

- Martinsville, IN, USA

problem #1

Dec 292017

ES 350

  • 10,241 miles
While traveling approximately 40 mph on a sunny day (45 degrees) the front panoramic sunroof spontaneously exploded. It was about 2 pm est. There were no cars around me or anything above. It sounded like an explosion. I pulled over and looked around to see what the noise was. It wasn't until I looked up that I saw the hole in the sunroof. Glass did not come down, it went out.

- Leland, NC, USA