10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,707 miles

About These NHTSA Complaints:

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problem #3

Feb 152021

ES 350

  • 52,425 miles
I was driving down the highway in va and I heard a loud explosion and I later found out the sunroof exploded on its own no cars around, no over pass it just exploded into little pieces.

- Gaithersburg, MD, USA

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problem #2

Sep 012017

ES 350

  • 25 miles
Nav system will not take me to my home address - my development was started in 2003. My street in not available and the nav system disables me from typing the street name. Just moved to a new state and need to be able to put in 'take me home'. I have contacted the dealer (wilde Lexus, sarasota, fl) 3 times - they claimed to have ordered a new disk but I feel I am getting a run-around since the disk does not show up - have been driving the car for a little over one year - I hate it.

- Nokomis, FL, USA

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problem #1

Sep 212017

ES 350

  • 670 miles
The pre-collision system does not work properly. The car rear ended the vehicle in front of it without warning and brake assist by pre-collision system as Lexus claimed. It resulted in an accident. Lexus has performed the investigation and extracted data from edr. They concluded no defect found. I still believe that the car pre-collision system did not work at all and was not able to prevent the collision as expected.

- Campbell, CA, USA

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