10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 4,950 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2017 Lexus ES350. While at a stop, the contact's vehicle was rear ended and caused the contact to crash into the preceding vehicle. The air bag error warning indicator illuminated after the crash. The air bags did not deploy. A police report was filed. The driver sustained multiple injuries that needed medical attention. The vehicle was driven to the driver's residence and then towed to northside Lexus (17925 North fwy, houston, tx 77090) where the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Houston, TX, USA
- Tacoma, WA, USA