5.9

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Sep 012018

GS 350

  • miles
The contact owns a 2007 Lexus Gs 350. The contact received notification of NHTSA campaign number: 18V432000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kendall Lexus of eugene (380 goodpasture island rd, eugene, or 97401, (855) 981-5525) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Dallas, OR, USA

problem #4

Aug 012011

GS 350

  • 70,000 miles
Low beam xenon headlight on drivers side intermittently shuts off. At times both low beam headlights flicker and shut off completely causing no vision at night. When the lights are switched off then back on they work once again but usually for a few minutes only. Also, there's always a strong gasoline smell in the car, while sitting still. Once the car is in motion, the smell seems to go away.

- Columbus, GA, USA

problem #3

Apr 152015

GS 350 6-cyl

  • miles
Received urgent safety recall notice (elf-potential fuel pressure sensor leak - can cause fire!). called dealership to make appointment to repair. They said they did not have the part, would have to order and call me to schedule appointment. Could be as long as a month! unacceptable! why didn't Lexus/Toyota have enough parts ready to ship to accommodate the repairs? they know how many cars it affects and the recall came out in October of 2014. They had plenty of time to be ready & have the parts available to get them to the repair facilities in a timely manner. This is a safety issue and I don't feel real safe right now.

- Fair Oaks, CA, USA

problem #2

Jan 232015

GS 350 6-cyl

  • miles
I received a recall notice about two months ago and after numerous calls to my local dealer, akron canton Lexus, nothing has been resolved, no replacement has been made and have not received any help from my local dealer. The recall involves a potential fuel pressure sensor leak which I might think may be a serious issue to address especially since important safety recall notice is written in red ink!!

- North Canton, OH, USA

problem #1

Mar 092015

GS 350

  • miles
The contact owns a 2007 Lexus Gs 350. The contact received notification of NHTSA campaign number: 14V647000 (fuel system, gasoline) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.

- Mount Laurel, NJ, USA