10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 18,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Problems with my passenger aiirbag not deflating when I hit the front number of my car at 35 mph. Car 🚗 was in motion.
- Grenada, MS, USA
Takata airbag recall-- Lexus has not offered a fix for the recall of the front passenger airbag recall. Our ES 350 has been rendered unusable since we cannot carry any passengers in the front seat. Lexus has not offered to disable the front airbag so that seat can be used until the recall is completed. We need another vehicle in the interim and have not been offered one by Lexus or need the front airbag disabled.
- Sacramento, CA, USA
The replacement of my defective airbag is taking far too long. Lexus offered to give us an economy size rental car but, that is not large enough for my family so I have continued to drive my unsafe car. Lexus has not given us any indication as to when the replacement will be made. We just pray we are not in an accident of any kind.
- Laguna Niguel, CA, USA
The contact owns a 2010 Lexus Gs 350. While the vehicle was parked, the headrest air bag deployed without warning or impact. The vehicle was taken to the dealer where it was diagnosed that the headrest needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000. The VIN was not provided.
- Chicago, IL, USA
- Palmdale, CA, USA