10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
20,484 miles

About These NHTSA Complaints:

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problem #5

Jun 022010

IS 250

  • 46,523 miles
The contact owns a 2007 Lexus IS250. The contact stated that the accelerator pedal recall (09V388000) was performed. The contact stated that when driving, if his foot was lightly on the brake pedal and he depressed the accelerator pedal, the vehicle would not accelerate or move forward. The vehicle was taken back to the dealership where the contact was told that there was nothing they could do to assist. The contact had not spoken with the manufacturer at the time of the complaint. The vehicle was not repaired. The current mileage was approximately 47,000. The failure mileage was 46,523.

- San Diego, CA, USA

problem #4

Feb 202010

IS 250

  • 18,778 miles
The contact owns a 2007 Lexus IS250. She stated that while driving 5 mph when the accelerator pedal was engaged, it became stuck to the floor, accelerated on its own and crashed into her garage wall. The vehicle bounced off of the wall and moved in reverse 3 feet she then turned the vehicle off. There were front end damages and no injuries. The dealer was contacted and they stated to call the corporate office and file a report. The vehicle will be inspected to determine what caused the failure. The failure and current mileages were 18,778. Updated 04/01/10. The dealer concluded that nothing was wrong with the vehicle. Updated 05/13/10

- Roswell, GA, USA

problem #3

Feb 202010

IS 250

  • 18,778 miles
The contact owns a 2007 Lexus Is 250. The contact stated that while driving approximately 5 mph, the accelerator pedal depressed on its own, stuck to the floor board, and the vehicle crashed into her house through the garage wall. The engine was revving excessively when the incident occurred. The vehicle lunged forward and the bottom of the vehicle went into the house first. There were no injuries reported and no police report was taken. The vehicle had not been inspected to find out why the failure occurred. She called the dealer and the manufacturer but received no assistance. The vehicle had not been repaired at the time of the complaint. The current and failure mileages were 18,778.

- Roswell, GA, USA

problem #2

Sep 212009

IS 250

  • 14,940 miles
Car suddenly began accelerating by itself, would not slow down, brakes would not work, tach red-lined, reached speed of 110 mph. Pushed kill switch for 3 seconds to cut car off. The consumer stated he put the carpeted mats underneath the all weather mats to see if it was possible to cause the accelerator to hang. He stated he was un able to get it ton hang under the floor mat, no matter how he positioned the mat with his hands. The all weather mat is thick, but the part of the mat that would be able to hang the accelerator is not strong enough to hold the pedal down. He held the pedal down and tried to place the mat over it, but no matter he positioned it, the mat would not hold down the pedal, the mat was too flimsy to hold it. According to the dealer they observed the all weather mats on top of the regular floor mats, which they stated could obstructed the accelerator pedal. The dealer re-installed the drivers side all weather mat in tether hooks. Updated 11/17/09

- Millers Creek, NC, USA

problem #1

Aug 142007

IS 250 6-cyl

  • Automatic transmission
  • 3,400 miles
I was driving my Lexus Is 250 AWD (2007) at 30 mph on route 27 in montgomery county, md at 7 am on August 14, 2007. My gas pedal became stuck and I crashed into a tree. My car is totaled and I sustained neck and back injuries. The consumer learned there was a recall regarding the defect. Updated 10/09/07.

- Germantown, MD, USA