10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Oct 232019

IS 300

  • miles
When I bought this car in 2019, I bought it in the summer time so I didn't hear anything so I bought the car. When winter came along and as it got colder out I notice that when I get up in the morning and cold start the car and when I put it on drive and pressed on my brakes there will be a squeeking noise coming from the brake...I told Madison of Lexus about this and they say it's just the brake dust..as time goes by It keeps on doing it more and more often. I told Madison of Lexus about it and they want me to go in to fix the problem. I went in and they say they look at it. so it turns out that they have to order the part. I forgot what the part was called. I waited for my warrenty check up and I even called them the day before I went in to the shop to have it fix and the people that fix car told me over the phone that yes the part for my brakes are in. So I went in and after they were done with the car I ask the technician or who was fixing my car to see if they got my brakes fix. He told me that he didn't even touch the brakes because they have fix it last time I was there. I try explaining my whole suggestion with him but all he said was they fix it last time and that's it. I came home again with same problem. I live in la crosse wi and I go to Madison. So they been dodging me about my brakes. Now it's 2022 and I'm stuck with the same problem but now it don't happen on cold start only. Now it's every time when I press on my brakes that the nosie comes on. I try changing my brakes pads but same thing happen. I haven't try buying new rotor. But EVERY time I press on my brakes it squeeks now. Even in the summer. Lexus won't do anything about it. I read online and alot of people have the same problem like me. And turst me it's not the brake dust I'm 200% sure about it. You guys should really take a look into this and help me out. I'll even send a video of it when I brake if you need me to send it to you guys. please help I been dealing with this 3 long years.

- Holmen, WI, USA