6.9

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,889 miles

About These NHTSA Complaints:

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problem #9

May 152021

IS 350

  • miles
Takata airbag has been recalled for this model. Attempts have been made to contact via instructions on recall letter from manufacturer. Was informed someone would be out to repair it and no one showed up.

- Idaho Falls, ID, USA

problem #8

Dec 312017

IS 350

  • miles
Takata recall - my car Is supposedly affected by the recall, but the recall will not actually show up in the system- it sounds like it only happens in 2019 - which Is greater than 6 years after the car was put in service. I am concerned about the safety of my passengers and loss of value to the car. Additionally, the car Is currently in pa but will be moving to warmer weather climate and this will cause the degradation to happen more rapidly. Lexus reports there are no issues, which Is not true according to their own website.

- Bethlehem, PA, USA

problem #7

Aug 082017

IS 350

  • 40,000 miles
Takata recall - on the webpage https://www.NHTSA.gov/recall-spotlight/takata-air-bags, the 2011 Lexus IS250 AWD Is shown to be included in the takata airbag recall, however when searching by the VIN, no recalls are specified. I have not received any recall information from Lexus. Please advise if the car Is included actually included in the recall. Thank you.

- Newtown, PA, USA

problem #6

May 162016

IS 350

  • miles
"takata recall'. affected areas are the front passenger airbags. I am being told that despite this recall being issued for over a year or more that the remedy is still not available. I find this highly dangerous and terrible business practice for the Lexus corporation; not to mention putting my personal safety at risk.

- Daytona Beach, FL, USA

problem #5

Jun 092016

IS 350

  • miles
NHTSA recall # 16V-340 I was informed in writing over 6 months ago. Nothing further has happened since. The air bags should be replaced immediately if defective! I'm filing a complaint that Lexus Is taking too long. Based on attached screenshot, their excuse Is: "recall status: Recall incomplete. Remedy not yet available" not acceptable.

- Encino, CA, USA

problem #4

Nov 052016

IS 350

  • miles
Takata recall. This recall Is taking too long and there Is no resolution date proposed. I am trying to trade-in or sell my vehicle and receive offers $4000 or more less then kbb value. I don't want to use the vehicle especially with a front seat passenger. The rear seats are not convenient in the is250C model as it Is a two door and the rear seats offer a cramped space for passengers.

- Houston, TX, USA

problem #3

May 262016

IS 350

  • miles
Lexus notified me in May 2016 of a recall for takata airbags, but has not taken definitive action to replace my airbag so my car Is safe to drive.

- Jersey Village, TX, USA

problem #2

May 232016

IS 350

  • 40,000 miles
"takata recall" I would like to ask if I can just have the airbags taken out. It is ridiculous to not be able to have people in my car while driving. How do I know if it is safe for me to be driving the vehicle. The air bags sound like they can hurt more than just the passengers. I feel it is my right to have the bags taken out and to depend on the trusty seatbelt. Can I have this done at no charge to me" I also want to know why did they use a different airbag manufacturer for the passenger side. Why not stick with one manufacture. Is the airbag on the passenger side defective only" I just purchased this vehicle thinking that a Lexus was a dependable car and safer than most. Please help me to take out the airbag or airbags at no cost to myself. I rather be safe than have the airbags. The airbags sound highly dangerous to anyone in the car should the air bags go off because of the air bag degrading in time to heat etc.

- Yorba Linda, CA, USA

problem #1

Jan 012011

IS 350

  • miles
Takata recall

- Beaufort, SC, USA