10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 15,899 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving at low to moderate speeds in my Lexus Rx400H, there is a hesitation in the brakes. It seems to occur in the change over between hybrid regenerative braking and normal hydraulic braking. I rear-ended a car in stop and go traffic due to this issue. I reported this to my local Lexus dealer on two occasions, but they found no problems.
- Oakton, VA, USA
I have a 2007 Lexus Rx400H that I purchased new in December 2006. Ever since first taking ownership, I have noticed at speeds less than about 25 mph that the regenerative braking sometimes releases the brakes without warning and the hydraulic brakes do not immediately engage to take up the desired braking function. The resulting feeling is one of lost brake control and a slight surge forward by the vehicle. I first reported this to the dealer at the 10,000 mile service check (09-18-2007) and was told that the braking system was performing normally. "cannot verify customer concern." I have several times since asked the Lexus dealer about this problem that I continue to experience, and each time have been told that my brake system is operating normally. The dealer has said that it must be that I'm not used to the regenerative braking system action, despite the fact that I've now driven the car over 55,000 miles. I've also been told by the dealer that they've had no other complaints of this type with my model vehicle. I've known all along that I wasn't imaging this problem and after all the publicity regarding the prius brake and accelerator problems I realize that Toyota / Lexus has been ignoring this issue.
- Lansdale, PA, USA
I have a 2007 Lexus 400H hybrid. I was coming up behind a car coming off the interstate. The car ahead of me slammed on their brakes. I slammed on my brakes. The brakes worked at first then they let up and then kicked in again, but that delay in between caused a lunge into the car ahead of me causing an accident. I have been complaining to Lexus about this issue for a year. They say my brakes are fine, but now that I see all of these recalls I realize they may be trying to cover up the issues with their hybrid brakes. I think that all of their hybrid brake systems need to be examined for this delay between the two brake systems.
- Hamilton, OH, USA
- Buffalo, NY, USA