10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 1,900 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owned a 2007 RX400 Lexus hybrid. While driving 35 mph and engaging the brakes, the mat was between the accelerator and the brakes prevented the contact from braking. The contact crashed into a vehicle on the driver's side rear. The contact's vehicle was totaled. The other vehicle sustained damage to the driver's side bumper, the back window shattered, and the driver's rear wheel well was damaged. The contact sustained injuries to her chest and back when the driver's side air bag deployed. The driver's side foot air bag also deployed. Pictures are available. The purchase date was 08/04/2007. A police report is available. The dealer information is not available. The current and failure mileages were 2,300.
- Homestead, FL, USA
- Santa Monica, CA, USA