10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 46,200 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Automatic rear door does not open in hotter weather. Vehicle is consistently garaged. Latch on rear door melts and black gooey tar rubs off on fingers and hands when opening door. Dealer said to replace this melted tar like door latch is $650. Automatic door does not open in heat. Lexus says there is no fix for this.
- Scottsdale, AZ, USA
Rubber cover on rear door latch has disintegrated/melted.
- Atlanta, GA, USA
Car was being pulled into space in restaurant parking lot -- space was on grass up a slight incline (approximately 12 inches) -- as car was moving up the incline a small bump was felt under the car and the car suddenly accelerated and continued to accelerate -- brakes were applied immediately but were unable to stop the car -- the car swerved and hit a tree approximately 20 feet from the parking spot -- believe the "bump" felt under the car caused the sudden acceleration -- above account can be verified by the other person in the car who had the same description of events.
- Huntly, VA, USA
My dash board cracked and this is a manufacter's issue. There are thousands w/ the same issue & Lexus does not want to be responsible. It cracks every where & melts because of the heat. Our cars are worth nothing w/ this issue. There are cracks where the air bag resides & this is a safety issue. Please help us!!!
- Miami, FL, USA
- San Diego, CA, USA