1.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
115,000 miles

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problem #1

Jun 302008

RX 300

  • 115,000 miles
Was driving home from Minnesota to Pennsylvania in my 2001 Lexus RX300 on June 28th, 2008; and my transmission went out on me. I was on a major highway at night time in the pouring rain and it fell down to 5 mph. I found the nearest exit and had it towed to the nearest garage where I rebuilt Lexus transmission was installed, at a cost of $,4600. I received a twelve month unlimited mileage warranty on the transmission from Lexus. My SUV had approximately, 112.000 miles on it at this point. Now, less that 10 months later, I have metal chips in my fluid and was told that I need yet another transmission, at a cost of over $4,000; as the dealer here in my state won't honor the Lexus warranty. I have been back and forth on the phone with the dealer here and the dealer in Ohio and was treated very rudely by the dealer here. I was informed that even though Lexus issued the warranty, they can not follow through with it, even though the dealer in Ohio said that they have to. I am completely at my wits end. I called the 1-800 number for Lexus and have also contacted my attorney. Someone needs to admit that there are severe transmission problems with these vehicles, and quit trying to pass over us; the people that paid for them. If there is a class action suit in the making, I ant to become a part of it. The whole idea of "customer satisfaction" flew out the window and Lexus dealers need to be reminded where their paychecks come from. I was treated rudely today, without reason; and here I sit with a warranty that I can't use to get my vehicle fixed.

- West Pittston, PA, USA