10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
179,800 miles

About These NHTSA Complaints:

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problem #5

Dec 112020

RX 350

  • 170,000 miles
My rx450H ' check hybrid system' light came on while driving 70 mph on I95. Once the light came on I no longer was able to give my car any gas or accelerate and slowly my car started decreasing it's speed. Attempting to pull over to the side of the highway all my lights on my dash board came on and the car shut down. After turning off my car and letting it sit for a few minutes I was able to turn the car on and drive to the next exit. After having my car towed to a mechanic I was told they were unable to find anything wrong with the car. I picked up my car and it drove perfectly fine for about 2 weeks. Than it happened again. After the mechanics looked at my car again they determined that my fuel pump is needing to be replaced. I have read many stories of others with my same situation. I am curious as to why my year/make/model are not on the recall list for fuel pump replacement. The pump being recalled is the same make and model that is in my car.

- Stuart, FL, USA

problem #4

Nov 022020

RX 350

  • 132,000 miles
Bought a used 2010 Lexus Rx 450H 3.5L with 130,000 miles. At approximately 132,000 miles while driving on the highway, oil cooler line suddenly exploded without warning and vehicle lost all of its oil, full synthetic, within seconds. Oil splattered all over entire underbody. Vehicle completely un-drivable and had to be towed. No pre warning from oil light or any other indication other than loud bang and smell of burning oil. Huge safety risk and likelihood of complete engine loss or seizing if I had continued to drive any longer, possibly leading to an accident or worse. Immediately pulled over at smell of hot oil and had it towed to repair shop. Estimated cost about $ 1,000. Repair shop stated this is a known issue with Toyota oil line cooler hose and Lexus models of this year and should have been a recall item. Recommended replacement hose is now metal.

- Colorado Springs, CO, USA

problem #3

Oct 162020

RX 350

  • 140,000 miles
Noticed a check engine light and slip indicator on - next day my car lost complete power in the middle of a city road ' vehicle was traveling about 15-20 mph. When attempting to restart it would roughly engage then shut down again. Contacted a certified local Lexus mechanic had the car towed to his shop. After assessment he determined the vehicle's fuel pump "disintegrated" internally. When they checked fuel pressure at the rail there were particles in the fuel ' upon further inspection the sparks plug were fouled and fuel injectors clogged. The mechanic indicated he had recently seen the same issue a month earlier however with a Toyota fj. I began to research what happened when I ran across the fuel pump recall issued by Toyota for certain models (January 2020) https://pressroom.Toyota.com/Toyota-is-conducting-A-safety-recall-involving-certain-Toyota-and-Lexus-vehicles-2/ although my model is not included in this recall my vehicle mimics the behavior of those recalled. Indicator lights, loss of power and ultimately an assessment of fuel pump issues leading to a total loss of power.

- Honolulu, HI, USA

problem #2

Feb 042020

RX 350

  • 127,000 miles
I was slowly entering from I15 to H-78 West. Suddenly car began to rev and accelerate as if I was flooring gas pedal. I jabbed at pedal a couple times and hit brakes...it stopped within a few seconds....not sure if what I did had anything to do with it stopping. My gas pedal is not sticky and smoothly adjusts. My vehicle is in pristine condition and has had all maintenance. I was fortunate I had several car lengths clear. I am 100% certain I did not accidentally slip or push on pedal. While it was accelerating I even lifted foot completely off pedal and it still was going.

- Escondido, CA, USA

problem #1

Aug 172017

RX 350

  • 330,000 miles
Takata recall. Started car in the morning drove it to work didn't smell anything it was about 34miles all highway.parked the car ( the car was not in motion at the time)went out in 15 min and the whole front end was on fire. Called fire department by the time they got here it was to late.this was on private property con Edison of New York. The car only had 32,000 mile and was only maintained by Lexus all servive records they have now its going to cost me 18,0000 for upgrade or another car when this car was in mint condition don't have any repair records they were stored in the car. Lexus has all the car records. The car went in December for state inspection and oil change nothing was brought to our attention

- Levittown, NY, USA