The contact owns a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Los Lunas, NM, USA

The contact owns a 2018 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate however, the engine overheated. Additionally, the check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.

- Pittsfield, MA, USA

My check engine light went on one week ago and we received a message that my vehicle was unsafe to drive due to an engine misfire. We did not drive the vehicle, but could not take it into the dealership until today as they were backlogged and could not fit it in until today (9/13/22). I just received notice that my 2018 Lincoln MKC needs the engine block replaced due to a known issue with the 2.0 ecoboost engine leaking coolant into the engine, which can cause overheating and possible combustion. I discovered that there is a technical service bulletin noting this known issue, but there has not been a recall on the vehicle and it will now cost $7800 to replace.

- Brunswick, OH, USA

Misfire cylinder2 coolant found in combustion chamber requiring longblock engine replacement. Through investigation found that this is a widespread factory defect that Ford is well aware of. A diagnostic check was not performed on this issue during any routine service visit even though a technical service bulletin had been distributed to dealerships in 2019. The dealership and Ford customer service personnel all confirm there was nothing an owner could have done to prevent this result. An engine light came on at 77,000 miles, just 7,000 miles outside of the warranty.

- London, OH, USA

Engine light came on and my LinolnWAy app told me to not drive over 45 mph because my car may start having smoke come out. I took the car to the dealership and was told that I needed a new engine because the coolant has leaked over. I was told that my car was the 5th Lincoln that came in and needed a new engine. A new engine was installed and I was told that i had just made the warranty otherwise it would have been a $9000 fix. I was without a car for a week and a half.

- Henderson, NV, USA