10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
56,067 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Feb 022020

MKZ

  • 186,000 miles
While stationary after turning on the vehicle there is a hard shift in gears from park to drive. While vehicle is in motion on the city street there is a hard shift around 35 mph to 55 mph. While driving on the city street after 5 miles the vehicle start sputtering and not shifting gears properly then there isn't any acceleration from a traffic light stop and go. And then it picks back up and drive high RPM sound. Or high rev sounds. In addition the gas cap unit is faulty I replaced it before and now it appears it has to be replaced again because it won't close properly. A P0171 code maf sensor came up along with transmission codes for the 5th and 4th gear ratio according to the diagnostics reported from the ob reading and some additional codes that I can't even describe. For the most part the vehicle stalls while driving city and highway which makes it very dangerous to drive

- Alpharetta, GA, USA

problem #5

Feb 162019

MKZ

  • 93,000 miles
A fuel leak in the presence of an ignition source may result in a fire the check engine and the fuel firing inlet warning lights illuminated. While driving the car two different times the system completely shut down causing me to pull over in the middle of driving. While car is idle system shuts down. A number of times

- Richmond, TX, USA

problem #4

Jun 152018

MKZ

  • miles
While turning into my driveway I slowed to make the turn and my car immediately accelerated rpms revved up. No damage was done. Then a couple of days later I was pulling into a parking space and slowed to make the turn and the rpms shot up again causing me to hit a parked car and also a building before I could bring the car to a stop. I took the car immediately to gray daniels dealership in brandon ms and they told me they cld not even look at it until Tuesday. This was Friday June 15, 2018. No injuries occurred, my airbag did not deploy. Car has significant damage but was drivable. I was uncomfortable driving the car so I got a rental car and took the Mkz back to gray daniels. After researching this issue, it seems a common problem and it is called electromagnetic interference causing unwanted acceleration. This is a huge safety issue that Ford has known about for years!!!! the dealerships are also aware! even though gray daniels played ignorant, they are aware. I have sent them an email of countless complaints made because of this issue and over 5000 deaths that have occurred and a huge lawsuit stimpson vs Ford for this very reason! I want this problem resolved and a formal complaint filed. I will also be advising Ford Motor Company (not that they will do anything) of the dealership and how I was treated. The dealership was completely unprofessional and my daughter even went to the dealership and explained their seriousness of the issue still gray daniels could care less and told my daughter to stop video and audio recording. I've attached 5 complaints that I found online. I could provide many more but your site does not allow more than 5. something needs to be done!!!!

- Pearl, MS, USA

problem #3

Apr 082017

MKZ

  • 50,800 miles
The contact owns a 2013 Lincoln Mkz. The contact stated that while driving, the check engine and the fuel firing inlet warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 13V227000 (fuel system, gasoline). The failure mileage was 50,800.

- Katy, TX, USA

problem #2

Aug 282013

MKZ

  • 3,600 miles
The contact owns a 2013 Lincoln Mkz. The contact stated that while traveling at unknown speeds, the stop safely now warning message illuminated and a gasoline odor was noticed. Upon inspection, it was found that fuel was leaking at an alarming rate. The vehicle was towed to the dealer where it was found that the fuel line had failed. The vehicle was repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 3,600.

- Devils Elbow, MO, USA

problem #1

Sep 062013

MKZ

  • 3,000 miles
The contact owns a 2013 Lincoln Mkz. The contact attempted to have the vehicle remedied under NHTSA campaign number: 13V227000 (fuel system, gasoline). The vehicle was taken to the dealer and the contact was informed that the parts were not available to complete the repair. The vehicle was not repaired. The manufacturer was made aware of the incident. The approximate failure mileage was 3000.

- Carthage, TN, USA