10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 51,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2014 Lincoln Mkz hybrid. While approaching a red light, the contact depressed the brake pedal with full force, but was unable to stop the vehicle. As a result, the contact crashed into the preceding vehicle and was also rear ended by another vehicle. The contact sustained head injuries that required medical attention. A police report was filed. The vehicle was towed. Cavenaugh Ford Lincoln, llc (2000 E highland dr, jonesboro, ar 72401) was contacted and referred the contact to the manufacturer. The manufacturer was notified. The vehicle was not diagnosed or repaired. The failure mileage was 52,000.
- Jonesboro, AR, USA
Brakes would not work kept trying using both feet and would not stop car. Ended up hitting truck in rear causing severe damage to my car. I do not want money I want my damages to be paid so mycar will be back like it was before. What can I do when my brakes did not respond to me frantically trying to stop?I was going down an interstate coming up to intersection truck was in front and I slammed into the rear with the front of my mkz.
- Jonesboro, AR, USA
- Jonesboro, AR, USA