4.7
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 22,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Purchased 2014 Lincoln mkz vehicle new. Front passenger restraint system recall notice received in mail in December (recall # 16S42). Spoke to Lincoln (Ford) 1/24/17 to ask estimated resolution date and open a case. No repair date available. Spoke to Lincoln 3/14/17 - no repair date available. Case #S cas-11548706 & cas-11537859 assigned. Ford / Lincoln refused to provide alternative transportation. Dealer offered to buy car back for 40% of new price (car was 2 years at the time). Car is "unsalable" according to other dealers due to this recall. Advised by ftc that recall notification absolves Ford of liability if my family is seriously injured or killed in an accident as a result of this failure. Vehicle was under original warranty when this recall was published. Purchased $2,600 extended warranty from Ford. From NHTSA website: " NHTSA recall # 16V875000 - summary: Driver and front passenger seat belt assemblies may not adequately restrain the occupant in a crash. Safety risk seat belt assemblies that do not adequately restrain the occupant in a crash can increase the risk of injury." "if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA vehicle safety hotline at: 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with NHTSA." "recall statusrecall incomplete, remedy not yet available" I need alternative transportation from Ford.
- Naperville, IL, USA
- Brookfield, WI, USA