10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
13,396 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #10

Aug 122019

Navigator 8-cyl

  • 1,041 miles
[xxx]. air suspension air track radiation electrician and air conditioner went out. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Marysville, CA, USA

problem #9

Nov 062015

Navigator

  • miles
Duck this this is suppose to be a luxury SUV for my and my 4 children. I shouldn't have these many problems considering the price I paid hello..... my dad is a mechanic for Toyota and now I understand why he only buys Toyota to.

- Battle Creek, MI, USA

problem #8

Mar 222011

Navigator 8-cyl

  • 123,000 miles
Rear window wiper power door locks gear shifter all went out.

- Burtonsville, MD, USA

problem #7

Oct 202004

Navigator

  • miles
Shifter assembly breaks and makes it impossible to remove the key from the vehicle which could result in theft. Power liftgate will not work correctly which could cause it to close on top if you. Drivers side power running boards are faulty and become a trip hazard.

- Warsaw, OH, USA

problem #6

May 152010

Navigator

  • miles
Driver power seat, pedal adjustment and mirror/folding mirrors not working due to faulty wiring. Wiring harness melts down to fuse box. Unable to repair wiring but to replace complete wiring system to fuse box.

- East Stroudsburg, PA, USA

problem #5

Feb 132010

Navigator

  • miles
Faulty wiring that goes from the back of the vehicle to the fuse box. All the electrical stuff quit working in one moment. When I took it in to get looked at the mechanics said that the car was undriveable because it would catch on fire.

- Eufuala, OK, USA

problem #4

Mar 162005

Navigator 8-cyl

  • Automatic transmission
  • 9,003 miles
2004 Ford Navigator caught on fire while parked in the carport. Prior to the fire the consumer read and article about fire occurring in Lincoln Navigator due to faulty cruise control switch. The vehicle was taken to the dealer who informed the consumer he had nothing to worry about. Two week later the consumer's home and vehicle were destroy by a fire which started in the vehicle.

- Steele, MO, USA

problem #3

Mar 222005

Navigator 6-cyl

  • Automatic transmission
  • miles
The consumer went to start the vehicle but the battery was dead. The vehicle was jump started and about ten minutes later while the vehicle was still parked, the consumer smelled smoke in the area of the seat belt panel. Within seconds of smelling smoke the consumer noticed a thick stack of white smoke coming from the drivers seat. The vehicle was towed to a dealer for inspection. The cause had not been determined at this time. The day before the fire the consumer smelled smoke but saw no visible signs of smoke or fire. The fire department stated that a module on the driver's side seat belt area had burned and due to an electrical issue the vehicle must have short circuited thus killing the battery supply.

- Fairfax, VA, USA

problem #2

Mar 122004

Navigator

  • Automatic transmission
  • 820 miles
The 2004 Lincoln navigtor that we purchased has suffered numerous battery failures leading to various electrical problems. At first, the vehicle would not start at all. After numerous attempts to repair and over a week with the dealer, an improperly dealer installed dvd player was the cause. However, immediately after that problem was "fixed" the navigation system failed. Specifically, the screen would "grey" out not allowing any input into the system. After 10-13 minutes, the options would appear for a few sections and then "grey" out again.

- Chula Vista, CA, USA

problem #1

May 312004

Navigator 8-cyl

  • Automatic transmission
  • 100 miles
Vibration in the front end. Has been in the shop three times. Twice the tires checked and one alignment. Nothing helped. Also the interior lights went out. Bought brand new and has only 6,000 miles.. also the front bumper has water streaks on it that dealer says is manufacture problem due to no clear coat on it.

- Stringer, MS, USA