10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 68,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Hydraulic struts (lift support) for both front hood and power liftgate completely fail and cannot stay open.
- Freehold, NJ, USA
My car was parked in my driveway. I opened the back hatch to allow my children to load their violins in the back before taking them to school. The hatch suddenly came down quickly on its own, slamming down. It hit my son's arm just as he pulled away from the car. It could have caused him great bodily harm. Every time I push the remote to open the hatch it opens completely then slams back down.
- Mission Viejo, CA, USA
Driving to work. Going 45-50 mph, a dog runs in front of me, and swerved and hit a tree. The airbags did not deploy, resulting in serious injuries. Trying to find an attorney take the case.
- Nancy, KY, USA
The contact owns a 2007 Lincoln Navigator. The contact stated that the driver and passenger side chrome door handles started to peel away, exposing razor sharp shards of chrome. The vehicle was taken to the dealer where the contact was advised that the door handles needed to be replaced. The vehicle was repaired. The manufacturer was contacted but they offered no assistance. The failure mileage was approximately 70,000. The current mileage was approximately 70,500. The VIN was unavailable.
- Malvern, PA, USA
- Rosedale, NY, USA