4.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28,009 miles

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problem #2

Aug 302017

Navigator

  • miles
The rear suspension issued a warning to check rear suspension. The car bottomed out multiple times, coming to barely a few inches from the rear tires. I took this to the dealer in 2015, while it was under extended warranty, not sure of what was found at that time, have requested a repair ticket from the dealer. Now Aug/Sept 2017 having the same issue again. Have taken to dealer and they put it on diagnostic machine, machine could not find anything wrong with the car. But dealer said the car had a code stores in it showing a left read leveler problem, which they replaced and the problem still is not fixed. Currently it is sitting at the dealer's shop. The vehicle does this when setting still and also when in motion. I consider this very dangerous.

- Bluefield, WV, USA

problem #1

Mar 092014

Navigator

  • 56,018 miles
The rear air suspension failed and the car bottomed out multiple times after even the smallest of bumps. Tires and the structure around tire wheel wheel may also have been damaged due to the bottoming out. Dealer replaced pump for $1,267.53, but would not recognize or inspect for residual damage. Claimed out of warranty issue and also this damage is out of scope of warranty.

- Dublin, OH, USA