Please note: The TSB information displayed below are summaries. We do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

The TSB numbers are the NHTSA numbers, which are different from the manufacturer-assigned TSB numbers — the NHTSA doesn't keep track of those. It's a very screwed up situation that's almost completely unhelpful to you as the consumer. Use the issue date or the title when asking your dealer for more information about a TSB.

    STEERING

    • TSB #SSM 46474

      NHTSA ID #10100144

      • Date Announced: MARCH 20 2017
      • Additional Info: How to Fix

      Summary: SOME 2015-2017 EXPEDITION/NAVIGATOR VEHICLES EQUIPPED WITH EPAS STEERING MAY EXHIBIT NO COMMUNICATION WITH THE PSCM. THIS MAY BE DUE TO AN OPEN 125 AMP MEGA FUSE, LOCATED ON THE POSITIVE BATTERY TERMINAL. IF AN OPEN FUSE IS FOUND, THIS MAY

      More Information »

    • TSB #SSM 46210

      NHTSA ID #10095995

      • Date Announced: NOVEMBER 17 2016
      • Additional Info: How to Fix

      Summary: SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.

      More Information »

    BRAKES (PWS)

    • TSB #SSM 46132

      NHTSA ID #10090681

      • Date Announced: OCTOBER 17 2016
      • Additional Info: How to Fix

      Summary: SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE

      More Information »

    • TSB #SSM 46132

      NHTSA ID #10091151

      • Date Announced: OCTOBER 17 2016
      • Additional Info: How to Fix

      Summary: SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE

      More Information »

    ENGINE (PWS)

    • TSB #SSM 46295

      NHTSA ID #10095154

      • Date Announced: JANUARY 10 2017
      • Additional Info: How to Fix

      Summary: TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FL

      More Information »

    • TSB #TSB 16-0139

      NHTSA ID #10090505

      • Date Announced: OCTOBER 10 2016
      • Additional Info: How to Fix

      Summary: SOME 2015-2016 F-150, C-MAX, EDGE, MKS, TAURUS, AND FLEX AND 2016 EXPEDITION, EXPLORER, ESCAPE, FUSION, MUSTANG, MKZ, MKX, NAVIGATOR, TRANSIT AND TRANSIT CONNECT VEHICLES EQUIPPED WITH A 2.0L, 2.5L, 3.5L OR 3.7L GASOLINE ENGINE AND BUILT ON

      More Information »

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

      More Information »

    • TSB #16-0038

      NHTSA ID #10075268

      • Date Announced: MARCH 03 2016
      • Additional Info: How to Fix

      Summary: 3.5L GTDI - ILLUMINATED MIL - DTC P0011, P0015, P0016, P0017, P0018, P0019, P0021 AND/OR P0025 - UNDER 3200 KM (2000 MILES) Some 2016 F-150, Expedition, Navigator and Transit vehicles equipped with a 3.5L gasoline turbocharged direct in

      More Information »

    ENGINE AND ENGINE COOLING

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

      More Information »

    • TSB #SSM 46048

      NHTSA ID #10109054

      • Date Announced: SEPTEMBER 02 2016
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest

      More Information »

    ENGINE AND ENGINE COOLING:ENGINE

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

      More Information »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

      More Information »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

      More Information »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO-CHARGER

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

      More Information »

    ENGINE AND ENGINE COOLING:ENGINE:DIESEL

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

      More Information »

    ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO-CHARGER

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

      More Information »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

      More Information »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

      More Information »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

      More Information »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSE

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

      More Information »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

      More Information »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

      More Information »

    • TSB #TSB-16-0093

      NHTSA ID #10081004

      • Date Announced: JUNE 29 2016
      • Additional Info: How to Fix

      Summary: SOME 2016 F-150, EXPEDITION, NAVIGATOR, TRANSIT, EDGE, FLEX AND EXPLORER VEHICLES EQUIPPED WITH A 3.5L TWIN INDEPENDENT VARIABLE CAM TIMING (TI-VCT) OR A 3.5L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE WITH LESS THAN 3200 KM (2000

      More Information »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

      More Information »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

      More Information »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

      More Information »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    • TSB #SSM 46085

      NHTSA ID #10109070

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

      More Information »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #SSM 46451

      NHTSA ID #10099463

      • Date Announced: MARCH 14 2017
      • Additional Info: How to Fix

      Summary: 2009-2017 VEHICLES EQUIPPED WITH A 6R80, 6R100, 6R140 AUTOMATIC TRANSMISSION HAVE AN UPDATED MAIN CONTROL VALVE BODY OVERHAUL PROCEDURE. REFER TO WORKSHOP MANUAL (WSM), SECTION 307-01 FOR MAIN CONTROL VALVE BODY (7A100) OVERHAUL PROCEDURES.

      More Information »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #SSM 46900

      NHTSA ID #10127405

      • Date Announced: NOVEMBER 02 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use

      More Information »

    • TSB #SSM-45815

      NHTSA ID #10078988

      • Date Announced: MAY 11 2016
      • Additional Info: How to Fix

      Summary: AIR CONDITIONING (A/C) INOPERATIVE - DIAGNOSTIC TROUBLE CODE (DTC) P0645

      More Information »

    ELECTRICAL SYSTEM

    • TSB #SSM 47167

      NHTSA ID #10137100

      • Date Announced: MARCH 19 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

      More Information »

    • TSB #SSM 47041

      NHTSA ID #10140332

      • Date Announced: JANUARY 29 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

      More Information »

    • TSB #SSM 46951

      NHTSA ID #10127427

      • Date Announced: NOVEMBER 30 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2018 F-150 and Expedition vehicles equipped with a SYNC non-touchscreen display may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled

      More Information »

    • TSB #SSM 46947

      NHTSA ID #10127424

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

      More Information »

    • TSB #SSM 46948

      NHTSA ID #10127425

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile

      More Information »

    • TSB #SSM 46949

      NHTSA ID #10127426

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai

      More Information »

    • TSB #SSM 46900

      NHTSA ID #10127405

      • Date Announced: NOVEMBER 02 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use

      More Information »

    • TSB #SSM 46073

      NHTSA ID #10109067

      • Date Announced: SEPTEMBER 19 2016
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3

      More Information »

    • TSB #SSM 46048

      NHTSA ID #10109054

      • Date Announced: SEPTEMBER 02 2016
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest

      More Information »

    • TSB #SSM 45968

      NHTSA ID #10092402

      • Date Announced: AUGUST 03 2016
      • Additional Info: How to Fix

      Summary: SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYM

      More Information »

    • TSB #SSM 45918

      NHTSA ID #10091267

      • Date Announced: JULY 01 2016
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DU

      More Information »

    • TSB #SSM 45916

      NHTSA ID #10091229

      • Date Announced: JULY 01 2016
      • Additional Info: How to Fix

      Summary: SOME 2016 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION ALONG WITH A VALID PAID SUBSCRIPTION TO SIRIUS TRAVEL LINK MAY NOT DISPLAY SIRIUS TRAVEL LINK FUEL PRICES. REPLACING COMPONENTS WILL NOT RESOLVE THE CONDITION AND IS NO

      More Information »

    • TSB #SSM 45917

      NHTSA ID #10091230

      • Date Announced: JULY 01 2016
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON N

      More Information »

    • TSB #TSB-16-0093

      NHTSA ID #10081004

      • Date Announced: JUNE 29 2016
      • Additional Info: How to Fix

      Summary: SOME 2016 F-150, EXPEDITION, NAVIGATOR, TRANSIT, EDGE, FLEX AND EXPLORER VEHICLES EQUIPPED WITH A 3.5L TWIN INDEPENDENT VARIABLE CAM TIMING (TI-VCT) OR A 3.5L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE WITH LESS THAN 3200 KM (2000

      More Information »

    ELECTRICAL SYSTEM:BATTERY

    • TSB #SSM 46486

      NHTSA ID #10100508

      • Date Announced: MARCH 23 2017
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN T

      More Information »

    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #SSM 47211

      NHTSA ID #10137126

      • Date Announced: APRIL 04 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai

      More Information »

    • TSB #SSM 47041

      NHTSA ID #10140332

      • Date Announced: JANUARY 29 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

      More Information »

    • TSB #SSM 46848

      NHTSA ID #10119684

      • Date Announced: SEPTEMBER 28 2017
      • Additional Info: How to Fix

      Summary: Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile

      More Information »

    • TSB #SSM 46834

      NHTSA ID #10119678

      • Date Announced: SEPTEMBER 21 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

      More Information »

    • TSB #SSM 46813

      NHTSA ID #10119669

      • Date Announced: SEPTEMBER 13 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver'

      More Information »

    • TSB #SSM-45821

      NHTSA ID #10078990

      • Date Announced: MAY 13 2016
      • Additional Info: How to Fix

      Summary: SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1

      More Information »

    SEAT BELTS

    • TSB #SSM 46102

      NHTSA ID #10109079

      • Date Announced: SEPTEMBER 30 2016
      • Additional Info: How to Fix

      Summary: Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb

      More Information »

    SEAT BELTS:FRONT:RETRACTOR

    • TSB #SSM 46102

      NHTSA ID #10109079

      • Date Announced: SEPTEMBER 30 2016
      • Additional Info: How to Fix

      Summary: Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb

      More Information »

    STRUCTURE:BODY:ROOF AND PILLARS

    • TSB #TSB 17-0001

      NHTSA ID #10095102

      • Date Announced: JANUARY 04 2017
      • Additional Info: How to Fix

      Summary: SOME 2011-2016 EXPEDITION AND NAVIGATOR VEHICLES MAY EXHIBIT A RATTLE NOISE FROM THE ROOF OPENING PANEL SHIELD WHILE DRIVING OVER BUMPS. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

      More Information »

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #SSM 46153

      NHTSA ID #10091003

      • Date Announced: OCTOBER 26 2016
      • Additional Info: How to Fix

      Summary: SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORR

      More Information »

    LANE DEPARTURE

    • TSB #SSM 46947

      NHTSA ID #10127424

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

      More Information »

    BACK OVER PREVENTION

    • TSB #SSM 46947

      NHTSA ID #10127424

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

      More Information »

    BACK OVER PREVENTION: CAMERA SYSTEM

    • TSB #TSB 17-2068

      NHTSA ID #10109001

      • Date Announced: APRIL 18 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display mes

      More Information »

    EQUIPMENT

    • TSB #SSM 47041

      NHTSA ID #10140332

      • Date Announced: JANUARY 29 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

      More Information »

    • TSB #SSM 47009

      NHTSA ID #10140323

      • Date Announced: JANUARY 10 2018
      • Additional Info: How to Fix

      Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

      More Information »

    • TSB #SSM 46951

      NHTSA ID #10127427

      • Date Announced: NOVEMBER 30 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2018 F-150 and Expedition vehicles equipped with a SYNC non-touchscreen display may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled

      More Information »

    • TSB #SSM 46949

      NHTSA ID #10127426

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai

      More Information »

    • TSB #SSM 46947

      NHTSA ID #10127424

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

      More Information »

    • TSB #SSM 46332

      NHTSA ID #10095184

      • Date Announced: JANUARY 24 2017
      • Additional Info: How to Fix

      Summary: REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCO

      More Information »

    • TSB #SSM 46012

      NHTSA ID #10092556

      • Date Announced: AUGUST 18 2016
      • Additional Info: How to Fix

      Summary: SOME 2016 FOCUS, C-MAX, FIESTA, EXPEDITION, AND NAVIGATOR VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A CONDITION IN WHICH THE SIRIUS SATELLITE CHANNEL GUIDE CATEGORY BUTTONS MAY NOT RESPOND WHEN SELECTED AND A LOADING MESSAGE IS DISPLAYED

      More Information »

    • TSB #SSM 45916

      NHTSA ID #10091229

      • Date Announced: JULY 01 2016
      • Additional Info: How to Fix

      Summary: SOME 2016 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION ALONG WITH A VALID PAID SUBSCRIPTION TO SIRIUS TRAVEL LINK MAY NOT DISPLAY SIRIUS TRAVEL LINK FUEL PRICES. REPLACING COMPONENTS WILL NOT RESOLVE THE CONDITION AND IS NO

      More Information »

    • TSB #SSM 45918

      NHTSA ID #10091267

      • Date Announced: JULY 01 2016
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DU

      More Information »

    EQUIPMENT:ELECTRICAL

    • TSB #SSM 47100

      NHTSA ID #10136611

      • Date Announced: FEBRUARY 21 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also inclu

      More Information »

    • TSB #SSM 47041

      NHTSA ID #10140332

      • Date Announced: JANUARY 29 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

      More Information »

    • TSB #SSM 47041

      NHTSA ID #10138533

      • Date Announced: JANUARY 29 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

      More Information »

    • TSB #SSM 47009

      NHTSA ID #10138524

      • Date Announced: JANUARY 10 2018
      • Additional Info: How to Fix

      Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

      More Information »

    • TSB #SSM 47009

      NHTSA ID #10140323

      • Date Announced: JANUARY 10 2018
      • Additional Info: How to Fix

      Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

      More Information »

    • TSB #SSM 46861

      NHTSA ID #10125079

      • Date Announced: OCTOBER 06 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

      More Information »

    • TSB #TSB 17-2068

      NHTSA ID #10109001

      • Date Announced: APRIL 18 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display mes

      More Information »

    • TSB #SSM 46073

      NHTSA ID #10109067

      • Date Announced: SEPTEMBER 19 2016
      • Additional Info: How to Fix

      Summary: Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3

      More Information »

    • TSB #SSM-45820

      NHTSA ID #10078989

      • Date Announced: MAY 13 2016
      • Additional Info: How to Fix

      Summary: SIRIUS SATELLITE RADIO CHANNEL GUIDE INOPERATIVE

      More Information »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SSM 47171

      NHTSA ID #10137102

      • Date Announced: MARCH 21 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under ce

      More Information »

    • TSB #SSM 47080

      NHTSA ID #10136597

      • Date Announced: FEBRUARY 14 2018
      • Additional Info: How to Fix

      Summary: 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re

      More Information »

    • TSB #SSM 46284

      NHTSA ID #10094762

      • Date Announced: DECEMBER 22 2016
      • Additional Info: How to Fix

      Summary: SOME CUSTOMERS WITH 2016 LINCOLN VEHICLES (EXCLUDING LINCOLN MKX) EQUIPPED WITH SYNC 3 VERSION 1.0 OR 1.1 MAY REQUEST AN UPGRADE TO THEIR SYNC SYSTEM FOR APPLE CARPLAY OR ANDROID AUTO FUNCTIONALITY. THIS UPGRADE REQUIRES SYNC 3 VERSION 2.2

      More Information »

    • TSB #TSB 16-0127

      NHTSA ID #10109045

      • Date Announced: SEPTEMBER 22 2016
      • Additional Info: How to Fix

      Summary: Some 2016 MKS, MKT and Navigator vehicles equipped with the THX audio system may not play sound during demo mode. Follow the Service Procedure steps to correct the condition.

      More Information »

    • TSB #SSM 46016

      NHTSA ID #10092559

      • Date Announced: AUGUST 19 2016
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 EXPEDITION AND NAVIGATOR VEHICLES BUILT ON OR BEFORE 08/12/2016 AND 2016 F150 VEHICLES BUILT ON OR BEFORE 08/09/2016 EQUIPPED WITH SIRIUS SATELLITE RADIO MAY EXHIBIT AN INTERMITTENT CONCERN WHERE THE AUDIO CUTS OUT AND THE RA

      More Information »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SSM 46948

      NHTSA ID #10127425

      • Date Announced: NOVEMBER 29 2017
      • Additional Info: How to Fix

      Summary: Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile

      More Information »

    • TSB #SSM 46860

      NHTSA ID #10125078

      • Date Announced: OCTOBER 06 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and

      More Information »

    • TSB #SSM 46802

      NHTSA ID #10119665

      • Date Announced: SEPTEMBER 08 2017
      • Additional Info: How to Fix

      Summary: Some 2016 - 2017 Expedition/Navigator vehicles may exhibit a no start condition with DTC P025A being stored. This may be due to a pin push-out condition at pin 14 of connector C139, circuit CE608 (VT/GN), on either the 14405 or 12A581 harne

      More Information »

    • TSB #SSM 45917

      NHTSA ID #10091230

      • Date Announced: JULY 01 2016
      • Additional Info: How to Fix

      Summary: SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON N

      More Information »

    EQUIPMENT:AIR CONDITIONER

    • TSB #SSM-45815

      NHTSA ID #10078988

      • Date Announced: MAY 11 2016
      • Additional Info: How to Fix

      Summary: AIR CONDITIONING (A/C) INOPERATIVE - DIAGNOSTIC TROUBLE CODE (DTC) P0645

      More Information »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #TSB-16-0093

      NHTSA ID #10081004

      • Date Announced: JUNE 29 2016
      • Additional Info: How to Fix

      Summary: SOME 2016 F-150, EXPEDITION, NAVIGATOR, TRANSIT, EDGE, FLEX AND EXPLORER VEHICLES EQUIPPED WITH A 3.5L TWIN INDEPENDENT VARIABLE CAM TIMING (TI-VCT) OR A 3.5L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE WITH LESS THAN 3200 KM (2000

      More Information »

    • TSB #SSM-45809

      NHTSA ID #10078984

      • Date Announced: MAY 09 2016
      • Additional Info: How to Fix

      Summary: SYNC 3 ACCESSORY PROTOCOL INTERFACE MODULE (APIM) DTCS U3000 OR B108E OR U1A00

      More Information »