10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
103,149 miles

About These NHTSA Complaints:

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problem #9

Dec 302019

Zephyr

  • 170,000 miles
The PCM/ECM module went out on this vehicle without any warning. There were several tsb's issued by Ford regarding this issue dating back to at least 2013 with absolutely no notification to owners whose lives are at risk (see list below). This module is the main computer, so all power was lost after the check engine light begun rapidly flashing non-stop and the vehicle was shaking aggressively on the highway while driving. To add insult to injury the repair is estimated at nearly $4000 because all sparks plugs, all ignition coils must be replaced along with the throttle body. (tsb numbers related to this issue are as follows: NHTSA id #10052190, NHTSA id #10109070, NHTSA id #10048099)

- Chandler, AZ, USA

problem #8

Feb 212019

Zephyr

  • 142,345 miles
I was leaving my doctors on February 21,2019 I walked out to parking lot to start and it made a noise that I didn't recognize so it finally started after 3 attempts so when I got going it had rough it was fine when I left the house with it but on my way the check engine light came on so I decided to stop and have it checked the scan showed 3 cylinders 4 /5/6 misfiring so I replaced the coils and spark plugs but what caused the problem was it that the timing chain had jumped time causing the cylinders to misfire and also loose power it died in traffic twice on my way home causing a serious accident.I was on a public street with lots of traffic.

- Fort Worth, TX, USA

problem #7

Jul 192017

Zephyr

  • 130,000 miles
The contact owns a 2006 Lincoln Zephyr. While driving 70 mph, the vehicle stalled without warning. The dealer (all star Ford, 2586 range park dr, denham springs, la 70726, (225) 490-7649) was contacted and confirmed that the vehicle was not included in a recall. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was 130,000.

- Baton Rouge, LA, USA

problem #6

Mar 142018

Zephyr

  • 160,000 miles
The contact owns a 2006 Lincoln Zephyr. While driving 40 mph, the vehicle's wheels spun as if the vehicle were in neutral. The contact also stated that the vehicle backfired. There was no warning indicator illuminated. The contact coasted the vehicle to the side of the road, waited a couple of seconds, restarted the vehicle, and was able to drive normally. The vehicle was taken to an independent mechanic where it was diagnosed, but no failure code was found. The vehicle was not repaired. The vehicle was not taken to a dealer. The manufacturer was not notified of the failure. In addition, the contact received a recall notice for NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called santa monica Ford Lincoln at (310) 451-1588 (located at 1230 santa monica blvd, santa monica, ca 90404) and was informed that the part was not available for the repair. The manufacturer was notified of the failure and informed the contact that the part would become available the third quarter of 2018. The approximate failure mileage was 160,000.

- Los Angeles, CA, USA

problem #5

Jan 242018

Zephyr

  • 113,000 miles
Side airbag. Vehicle has 113,000 miles. Vehicle starts to jerk when put into low gear and has done that more then once while contact was driving vehicle in lower gear. Contact called Lincoln and Lincoln stated no recall on vehicle. 1recalls associated with this VIN Jun 01,2016 manufacturer recall number16S26 NHTSA recall number16V384 recall status recall incomplete, remedy not yet available summary the passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. Safety risk the passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. Remedy owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have their passenger frontal airbag inflator replaced. There will be no charge for this service.. Lincoln dealership stated vehicle needs a new transmission.

- Virginia Beach, VA, USA

problem #4

Oct 012013

Zephyr

  • miles
Car has a hard time accelerating/switching gears whole driving in city or on the hwy... causing the engine to buck. This has been ongoing since I've owned the car. At times my airbag light comes on...something to do with the sensors malfunctioning.

- Salem, OR, USA

problem #3

Dec 162011

Zephyr 6-cyl

  • 60,000 miles
The problem is re-occurring. When the weather goes below freezing ice builds up around the electronic throttle body. The car will start and as the engine starts to heat up the ice starts to break up. As soon as I have taken the car past 25mph and I let off the gas the engine starts to stall out sending an error signal to the computer and the wrench light comes on. I must say that the problem is very random and does not always occur. I have learned from experience that I must pull over and turn off the car. Turning off the car causes the computer to reset and the wrench light turns off and the car goes back to normal. I am upset because after I took the car to my local dealer they told me that nothing was wrong and that in order for them to fix the problem I would have to drive the car in with the wrench light still on. In reality, this means that I would have to drive with a fuel starved stalling engine to the dealership and I would have to keep the car running until somebody came to help. As soon as I turn off the car the problem no longer exists. I have read many other online posts and blogs from other Lincoln and Ford owners describing the same issue. I hope that Ford can acknowledge this problem. I am very frustrated.

- Wadsworth, OH, USA

problem #2

Dec 232012

Zephyr 6-cyl

  • 60,000 miles
Driving down interstate and check engine light started flashing and car lost power. Called dealer and they said the light was an engine malfunction. Stated not to drive it. Got it towed to repair shop. When they diagnosed car they stated the PCM module went out and was sending uninterrupted electricity to engine coils and surprised the car didn't start on fire. They also stated the PCM module was in its 13th design as they have had problems with this before and Lincoln had a technical service bulletin as it has been common.

- Minneapolis, MN, USA

problem #1

Jun 052012

Zephyr 6-cyl

  • Automatic transmission
  • 93,000 miles
The contact owns a 2006 Lincoln Zephyr. While driving approximately 55 mph, the vehicle suddenly hesitated to accelerate. The failure recurred intermittently. The contact later noticed smoke coming from under the vehicle while driving. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic advised the contact that the fifth engine coil had melted and caused a small engine fire. The mechanic replaced the spark plug and the coil. After the repair the failure continued. The vehicle was taken to the dealer for diagnostic testing. The technician advised the contact that the PCM was damaged during the fire and would have to be replaced and recalibrated. All of the coils would have to be replaced as well. The vehicle was repaired. The approximate failure mileage was 93,000.... updated 02/28/13

- Willow Grove, PA, USA