Please note: The TSB information displayed below are summaries. We do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

The TSB numbers are the NHTSA numbers, which are different from the manufacturer-assigned TSB numbers — the NHTSA doesn't keep track of those. It's a very screwed up situation that's almost completely unhelpful to you as the consumer. Use the issue date or the title when asking your dealer for more information about a TSB.

    STEERING

    • TSB #06-003-19-3588

      NHTSA ID #10160556

      • Date Announced: MAY 23 2019
      • Additional Info: How to Fix

      Summary: Some customers may notice the heated steering wheel shuts off by itself after approx. 5 - 7 minutes after turning it on. The heated steering wheel is designed to stay on for 30 minutes before shutting off by itself. This may be due because

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    • TSB #02-004-19-3574

      NHTSA ID #10153318

      • Date Announced: JANUARY 23 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain that the steering wheel is off center more than 3░ even when driving straight on a flat road.

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    • TSB #MT-012-18

      NHTSA ID #10154139

      • Date Announced: DECEMBER 11 2018
      • Additional Info: How to Fix

      Summary: If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

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    STEERING:WHEEL AND HANDLE BAR

    • TSB #06-003-19-3588

      NHTSA ID #10160556

      • Date Announced: MAY 23 2019
      • Additional Info: How to Fix

      Summary: Some customers may notice the heated steering wheel shuts off by itself after approx. 5 - 7 minutes after turning it on. The heated steering wheel is designed to stay on for 30 minutes before shutting off by itself. This may be due because

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    • TSB #02-010-18-3477

      NHTSA ID #10142519

      • Date Announced: MAY 08 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain that the steering wheel is off center more than 3░ even when driving straight on a flat road.

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    SUSPENSION

    • TSB #02-003-19-3547

      NHTSA ID #10153317

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

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    • TSB #02-001-19-3550

      NHTSA ID #10153315

      • Date Announced: JANUARY 02 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

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    • TSB #02-012-18-3482

      NHTSA ID #10143960

      • Date Announced: JUNE 07 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a clunking noise from the front coil springs when driving over bumps. The noise is due to stick-slip between the front strut bearing (1) and the coil spring (2). To eliminate the noise, protectors have been install

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    • TSB #02-005-18-3444

      NHTSA ID #10134700

      • Date Announced: MARCH 22 2018
      • Additional Info: How to Fix

      Summary: Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

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    SUSPENSION:FRONT:SHOCK ABSORBER

    • TSB #02-006-18-3449

      NHTSA ID #10134930

      • Date Announced: MARCH 26 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

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    SUSPENSION:FRONT:WHEEL BEARING

    • TSB #SA-016-19

      NHTSA ID #10159204

      • Date Announced: APRIL 08 2019
      • Additional Info: How to Fix

      Summary: There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona

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    SUSPENSION:REAR:SPRINGS:COIL SPRINGS

    • TSB #02-015-18-3499a

      NHTSA ID #10152375

      • Date Announced: NOVEMBER 30 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between

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    • TSB #02-015-18-3499

      NHTSA ID #10145246

      • Date Announced: SEPTEMBER 27 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between

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    SUSPENSION:REAR:SHOCK ABSORBER

    • TSB #02-006-18-3449

      NHTSA ID #10134930

      • Date Announced: MARCH 26 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

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    BRAKES (PWS)

    • TSB #00-002-19-3561

      NHTSA ID #10153307

      • Date Announced: JANUARY 14 2019
      • Additional Info: How to Fix

      Summary: Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

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    • TSB #04-002-19-3545

      NHTSA ID #10153227

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

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    • TSB #00-003-18-3480

      NHTSA ID #10142515

      • Date Announced: MAY 11 2018
      • Additional Info: How to Fix

      Summary: Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro

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    • TSB #04-004-18-3468

      NHTSA ID #10136776

      • Date Announced: APRIL 27 2018
      • Additional Info: How to Fix

      Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

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    • TSB #15-006-17-3388

      NHTSA ID #10123439

      • Date Announced: OCTOBER 06 2017
      • Additional Info: How to Fix

      Summary: Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high tempera

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    • TSB #SA-052-17

      NHTSA ID #10111028

      • Date Announced: JULY 06 2017
      • Additional Info: How to Fix

      Summary: Smart City Brake Support (SCBS) frequently asked questions (FAQ)

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    SERVICE BRAKES, HYDRAULIC

    • TSB #09-010-19-3624

      NHTSA ID #10163825

      • Date Announced: AUGUST 07 2019
      • Additional Info: How to Fix

      Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

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    • TSB #15-002-19-3542a

      NHTSA ID #10155440

      • Date Announced: MARCH 22 2019
      • Additional Info: How to Fix

      Summary: Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart

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    • TSB #15-001-19-3517a

      NHTSA ID #10154533

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. This concern may be caused b

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    • TSB #00-003-18-3480a

      NHTSA ID #10148003

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

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    SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

    • TSB #01-015-18-3513

      NHTSA ID #10144326

      • Date Announced: AUGUST 22 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P061B:00 stored in the PCM memory when engine cranking is interrupted. This concern most likely occurs when the brake pedal is released during engine cranki

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    SERVICE BRAKES, AIR

    • TSB #04-001-19-3556

      NHTSA ID #10153319

      • Date Announced: JANUARY 03 2019
      • Additional Info: How to Fix

      Summary: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

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    PARKING BRAKE

    • TSB #SA-042-18

      NHTSA ID #10145254

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: DO NOT follow the instructions on MGSS for performing the ELECTRIC PARKING BRAKE (EPB) FORCED RELEASE PROCEDURE until these instructions are read, otherwise, damage to the EPB system may occur The instructions on MGSS are incorrect in one

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    ENGINE (PWS)

    • TSB #SA-022-19

      NHTSA ID #10160582

      • Date Announced: MAY 29 2019
      • Additional Info: How to Fix

      Summary: If you receive a customer complain of lack of power, rough idle, engine noise with stored DTC's P0340:00, P0304:00, P3400:00, P349B:00, and/or P3498:00, perform the following.

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    • TSB #SA-015-19a

      NHTSA ID #10160578

      • Date Announced: MAY 20 2019
      • Additional Info: How to Fix

      Summary: If you receive a customer concern with the check engine light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure.

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    • TSB #01-011-19-3586

      NHTSA ID #10159195

      • Date Announced: APRIL 15 2019
      • Additional Info: How to Fix

      Summary: Some customers may experience a check engine light illuminating with DTC P2096:00 stored in PCM memory. DTC P2096:00 - Air fuel too lean. NOTE: This concern occurs only on vehicles with PCMs manufactured by Mitsubishi. Due to improper contr

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    • TSB #SA-015-19

      NHTSA ID #10159203

      • Date Announced: APRIL 08 2019
      • Additional Info: How to Fix

      Summary: If you receive a customer concern with the check engine light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure.

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    • TSB #SA-012-19

      NHTSA ID #10159200

      • Date Announced: APRIL 01 2019
      • Additional Info: How to Fix

      Summary: On some vehicles, a tapping or knocking noise may be heard from the top end after the engine cools down (vehicle is parked overnight) or it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driv

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    • TSB #01-010-19-3582

      NHTSA ID #10155435

      • Date Announced: MARCH 22 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation perfo

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    • TSB #SA-009-19

      NHTSA ID #10154460

      • Date Announced: FEBRUARY 22 2019
      • Additional Info: How to Fix

      Summary: If you encounter a 2018 CX-5 (cylinder deactivation) with DTC P2096, contact Hotline for instructions.

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    • TSB #SA-005-19

      NHTSA ID #10154456

      • Date Announced: FEBRUARY 01 2019
      • Additional Info: How to Fix

      Summary: A tapping/rattling noise may be noticed from the valve train area. This condition usually occurs after the engine has been turned off at normal operating temperature and then not warmed up to full operating temperature during the next serie

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    • TSB #01-007-19-3541

      NHTSA ID #10153314

      • Date Announced: JANUARY 24 2019
      • Additional Info: How to Fix

      Summary: When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the

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    • TSB #01-003-19-3557

      NHTSA ID #10153310

      • Date Announced: JANUARY 04 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte

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    • TSB #SA-041-18

      NHTSA ID #10153295

      • Date Announced: DECEMBER 06 2018
      • Additional Info: How to Fix

      Summary: If you receive a customer complain of lack of power, rough idle, engine noise with stored DTC's P0340:00, P0304:00, P3400:00, P349B:00, and/or P3498:00, perform the following.

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    • TSB #01-022-18-3528a

      NHTSA ID #10152374

      • Date Announced: NOVEMBER 09 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit an excessive body vibration/unusual noise when idling or driving after parking inextremely cold temperatures (-25░C/-13░F). NOTE: This excessive vibration does not occur if the engine mount rubber No.1 is over -25░

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    • TSB #09-037-18-3534a

      NHTSA ID #10148073

      • Date Announced: OCTOBER 25 2018
      • Additional Info: How to Fix

      Summary: Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status Monitor/

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    • TSB #01-015-18-3513a

      NHTSA ID #10148004

      • Date Announced: OCTOBER 23 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P061B:00 and U0401:00 stored in the PCM memory when engine cranking is interrupted and on A/T vehicles, DTC U0442:00 is also stored. This concern most likel

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    • TSB #01-021-18-3514a

      NHTSA ID #10148007

      • Date Announced: OCTOBER 22 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation perfo

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    • TSB #01-020-18-3521

      NHTSA ID #10148006

      • Date Announced: OCTOBER 18 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a check engine light on with DTC P0524 stored in the PCM memory. It is accompanied by a master warning indication/warning light illumination, engine oil pressure indication/engine oil warning light illumination.

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    • TSB #MT-008-18

      NHTSA ID #10145239

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

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    • TSB #01-015-18-3513

      NHTSA ID #10144326

      • Date Announced: AUGUST 22 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P061B:00 stored in the PCM memory when engine cranking is interrupted. This concern most likely occurs when the brake pedal is released during engine cranki

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    • TSB #MT-007-18

      NHTSA ID #10144012

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

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    • TSB #MT-008-18

      NHTSA ID #10144013

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

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    • TSB #SA-026-18

      NHTSA ID #10142533

      • Date Announced: MAY 08 2018
      • Additional Info: How to Fix

      Summary: If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue

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    • TSB #01-012-18-3474

      NHTSA ID #10142516

      • Date Announced: MAY 08 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte

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    • TSB #SA-011-18

      NHTSA ID #10134923

      • Date Announced: FEBRUARY 28 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a check engine light on and/or failsafe with DTC P061B:00 stored in the PCM. This condition will likely occur as a result of one of the following causes: Engine cranking was interrupted by releasing the brake pe

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    • TSB #MT-021-17

      NHTSA ID #10129368

      • Date Announced: DECEMBER 05 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

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    ENGINE AND ENGINE COOLING

    • TSB #01-015-19-3626

      NHTSA ID #10163824

      • Date Announced: AUGUST 12 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P061B:00 stored in PCM memory under one of the following conditions (A or B). DTC P061B:00 - [PCM] Internal control module torque calculation performance pr

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    • TSB #SA-012-19

      NHTSA ID #10164049

      • Date Announced: AUGUST 06 2019
      • Additional Info: How to Fix

      Summary: On some vehicles, a tapping or knocking noise may be heard from the top end after the engine cools down (vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being

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    • TSB #01-014-19-3618

      NHTSA ID #10163823

      • Date Announced: AUGUST 01 2019
      • Additional Info: How to Fix

      Summary: Some customers may experience a check engine light illuminating with DTC P0012:00 stored in PCM memory. DTC P0012:00 - Electric variable valve timing control system: Over-retarded. NOTE: This concern occurs only on vehicles with PCMs manufa

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    • TSB #SA-026-19a

      NHTSA ID #10163331

      • Date Announced: JULY 24 2019
      • Additional Info: How to Fix

      Summary: Not only does the diesel engine have unique features compared with a traditional gasoline engine, but the Mazda SKYACTIV-D 2.2L has many unique features even when compared with a conventional diesel engine. For this reason, we are providing

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    • TSB #01-013-19-3605

      NHTSA ID #10163363

      • Date Announced: JULY 16 2019
      • Additional Info: How to Fix

      Summary: Some customers may experience both the check engine light and Selective Catalytic Reduction (SCR) warning light illuminating at the same time. This concern may be caused by lower and/or higher pressures that are detected, which are caused b

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    • TSB #SA-026-19

      NHTSA ID #10162026

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: Not only does the diesel engine have unique features compared with a traditional gasoline engine, but the Mazda SKYACTIV-D 2.2L has many unique features even when compared with a conventional diesel engine. For this reason, we are providing

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    • TSB #SA-011-19a

      NHTSA ID #10160577

      • Date Announced: MAY 13 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may display some (or all) of the following symptoms: Check engine light on wit DTC P061B Surging on acceleration Transmission will not shift past 4th gear Various U codes (U0401 ABS, U0401, U0415 FSC, U0301, U0316 SBS/MRCC

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    • TSB #01-010-19-3582a

      NHTSA ID #10160551

      • Date Announced: MAY 02 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation perfo

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    • TSB #00-003-19-3583

      NHTSA ID #10154879

      • Date Announced: MARCH 20 2019
      • Additional Info: How to Fix

      Summary: In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

      More Information »

    • TSB #01-005-19-3548

      NHTSA ID #10153312

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely close

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    • TSB #01-004-19-3558

      NHTSA ID #10153311

      • Date Announced: JANUARY 09 2019
      • Additional Info: How to Fix

      Summary: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a

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    • TSB #MT-009-18

      NHTSA ID #10152370

      • Date Announced: NOVEMBER 20 2018
      • Additional Info: How to Fix

      Summary: If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI

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    • TSB #MT-009-18

      NHTSA ID #10153299

      • Date Announced: NOVEMBER 20 2018
      • Additional Info: How to Fix

      Summary: If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI

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    • TSB #SA-029-18

      NHTSA ID #10143955

      • Date Announced: JUNE 06 2018
      • Additional Info: How to Fix

      Summary: IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application a

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    • TSB #05-004-18-3466

      NHTSA ID #10136780

      • Date Announced: APRIL 16 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil press

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    • TSB #04-003-18-3455

      NHTSA ID #10136775

      • Date Announced: APRIL 02 2018
      • Additional Info: How to Fix

      Summary: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

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    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #01-016-18-3522

      NHTSA ID #10145242

      • Date Announced: SEPTEMBER 06 2018
      • Additional Info: How to Fix

      Summary: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a

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    • TSB #01-013-18-3478

      NHTSA ID #10142517

      • Date Announced: MAY 11 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed

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    FUEL SYSTEM, GASOLINE

    • TSB #01-011-19-3586a

      NHTSA ID #10163361

      • Date Announced: JULY 24 2019
      • Additional Info: How to Fix

      Summary: Some customers may experience a check engine light illuminating with DTC P2096:00 stored in PCM memory. DTC P2096:00 - Air fuel too lean. NOTE: This concern occurs only on vehicles with PCMs manufactured by MITSUBISHI. Due to improper contr

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    • TSB #00-003-19-3583

      NHTSA ID #10154879

      • Date Announced: MARCH 20 2019
      • Additional Info: How to Fix

      Summary: In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

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    FUEL SYSTEM, DIESEL

    • TSB #SA-026-19a

      NHTSA ID #10163331

      • Date Announced: JULY 24 2019
      • Additional Info: How to Fix

      Summary: Not only does the diesel engine have unique features compared with a traditional gasoline engine, but the Mazda SKYACTIV-D 2.2L has many unique features even when compared with a conventional diesel engine. For this reason, we are providing

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    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    • TSB #00-003-19-3583

      NHTSA ID #10154879

      • Date Announced: MARCH 20 2019
      • Additional Info: How to Fix

      Summary: In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

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    FUEL SYSTEM, OTHER:FUEL FILTER

    • TSB #RF-16-03R1

      NHTSA ID #10134934

      • Date Announced: MARCH 20 2018
      • Additional Info: How to Fix

      Summary: The SKYACTIV«-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV« oil filters. The unique oil filter can be identified with two white bands as shown below.

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    POWER TRAIN

    • TSB #SA-015-19a

      NHTSA ID #10160578

      • Date Announced: MAY 20 2019
      • Additional Info: How to Fix

      Summary: If you receive a customer concern with the check engine light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure.

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    • TSB #05-004-19-3466

      NHTSA ID #10160555

      • Date Announced: MAY 20 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pres

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    • TSB #SA-011-19a

      NHTSA ID #10160577

      • Date Announced: MAY 13 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may display some (or all) of the following symptoms: Check engine light on wit DTC P061B Surging on acceleration Transmission will not shift past 4th gear Various U codes (U0401 ABS, U0401, U0415 FSC, U0301, U0316 SBS/MRCC

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    • TSB #05-002-19-3576

      NHTSA ID #10155437

      • Date Announced: MARCH 27 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ├»┬┐┬ĚDepends on the vehicle├ó┬┐┬┐s speed only (the more speed, the more noise)├»┬┐┬ĚOccurs with all types of driving

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    • TSB #SA-011-19

      NHTSA ID #10154462

      • Date Announced: FEBRUARY 28 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may display some (or all) of the following symptoms: Check engine light on wit DTC P061B, Surging on acceleration, Transmission will not shift past 4th gear, Various U codes (U0401 ABS, U0401, U0415 FSC, U0301, U0316 SBS/MRCC,

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    • TSB #05-002-18-3454

      NHTSA ID #10136778

      • Date Announced: APRIL 02 2018
      • Additional Info: How to Fix

      Summary: The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula w

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    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #01-011-19-3586a

      NHTSA ID #10163361

      • Date Announced: JULY 24 2019
      • Additional Info: How to Fix

      Summary: Some customers may experience a check engine light illuminating with DTC P2096:00 stored in PCM memory. DTC P2096:00 - Air fuel too lean. NOTE: This concern occurs only on vehicles with PCMs manufactured by MITSUBISHI. Due to improper contr

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    • TSB #01-010-19-3582

      NHTSA ID #10155435

      • Date Announced: MARCH 22 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation perfo

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    • TSB #01-015-18-3513

      NHTSA ID #10144326

      • Date Announced: AUGUST 22 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a lack of power and the check engine light on with DTC P061B:00 stored in the PCM memory when engine cranking is interrupted. This concern most likely occurs when the brake pedal is released during engine cranki

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    POWER TRAIN:DRIVELINE:UNIVERSAL JOINT

    • TSB #03-002-18-3505a

      NHTSA ID #10145248

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The

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    POWER TRAIN:DRIVELINE:DRIVESHAFT

    • TSB #03-001-19-3505b

      NHTSA ID #10155436

      • Date Announced: MARCH 22 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating tempera

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    • TSB #03-002-18-3505a

      NHTSA ID #10145248

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The

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    • TSB #03-002-18-3505

      NHTSA ID #10144327

      • Date Announced: AUGUST 17 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The

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    POWER TRAIN:AXLE ASSEMBLY

    • TSB #05-002-19-3576

      NHTSA ID #10155437

      • Date Announced: MARCH 27 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ├»┬┐┬ĚDepends on the vehicle├ó┬┐┬┐s speed only (the more speed, the more noise)├»┬┐┬ĚOccurs with all types of driving

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    • TSB #SA-037-18

      NHTSA ID #10144334

      • Date Announced: AUGUST 15 2018
      • Additional Info: How to Fix

      Summary: Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

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    ELECTRICAL SYSTEM

    • TSB #09-010-19-3624

      NHTSA ID #10163825

      • Date Announced: AUGUST 07 2019
      • Additional Info: How to Fix

      Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

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    • TSB #09-031-19-3625

      NHTSA ID #10163827

      • Date Announced: AUGUST 07 2019
      • Additional Info: How to Fix

      Summary: After the installation of a new instrument cluster, the message "Fctry" or ├┐┬ó├┐┬┐├┐┬┐Factory├┐┬ó├┐┬┐├┐┬Ł is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument

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    • TSB #SA-031-19

      NHTSA ID #10163356

      • Date Announced: JULY 26 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

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    • TSB #SA-029-19

      NHTSA ID #10163333

      • Date Announced: JULY 09 2019
      • Additional Info: How to Fix

      Summary: Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

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    • TSB #09-022-19-3599

      NHTSA ID #10162014

      • Date Announced: JUNE 06 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

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    • TSB #SA-006-19a

      NHTSA ID #10160575

      • Date Announced: MAY 01 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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    • TSB #SA-001-19b

      NHTSA ID #10159198

      • Date Announced: APRIL 05 2019
      • Additional Info: How to Fix

      Summary: APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ)

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    • TSB #SA-001-19a

      NHTSA ID #10155442

      • Date Announced: MARCH 27 2019
      • Additional Info: How to Fix

      Summary: APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.

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    • TSB #05-001-19-3538

      NHTSA ID #10154450

      • Date Announced: FEBRUARY 15 2019
      • Additional Info: How to Fix

      Summary: When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "P" position and the engine s

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    • TSB #09-010-19-3577

      NHTSA ID #10154452

      • Date Announced: FEBRUARY 05 2019
      • Additional Info: How to Fix

      Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

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    • TSB #15-002-19-3542

      NHTSA ID #10154454

      • Date Announced: FEBRUARY 04 2019
      • Additional Info: How to Fix

      Summary: Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000:04-0A (Forward se

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    • TSB #SA-006-19

      NHTSA ID #10154457

      • Date Announced: FEBRUARY 04 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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    • TSB #15-001-19-3517

      NHTSA ID #10153340

      • Date Announced: JANUARY 30 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. DTC U0155:00 - Communication

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    • TSB #01-006-19-3549

      NHTSA ID #10153313

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Therefore, the engine cannot be started with the auxiliary key if the room

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    • TSB #01-002-19-3552

      NHTSA ID #10153309

      • Date Announced: JANUARY 02 2019
      • Additional Info: How to Fix

      Summary: The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

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    • TSB #01-001-19-3551

      NHTSA ID #10153308

      • Date Announced: JANUARY 02 2019
      • Additional Info: How to Fix

      Summary: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

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    • TSB #SA-047-18

      NHTSA ID #10153296

      • Date Announced: DECEMBER 17 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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    • TSB #15-002-18-3502a

      NHTSA ID #10153293

      • Date Announced: DECEMBER 05 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTC is stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high temperatu

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    • TSB #MT-002-18

      NHTSA ID #10154138

      • Date Announced: DECEMBER 05 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth« and the same device is also connected to the USB port for charging. The concerns may inc

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    • TSB #MT-011-18

      NHTSA ID #10152372

      • Date Announced: NOVEMBER 27 2018
      • Additional Info: How to Fix

      Summary: SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ

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    • TSB #MT-010-18

      NHTSA ID #10153300

      • Date Announced: NOVEMBER 27 2018
      • Additional Info: How to Fix

      Summary: Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

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    • TSB #09-037-18-3534a

      NHTSA ID #10148073

      • Date Announced: OCTOBER 25 2018
      • Additional Info: How to Fix

      Summary: Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status Monitor/

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    • TSB #MT-007-18

      NHTSA ID #10145238

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tra

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    • TSB #MT-004-18

      NHTSA ID #10145237

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

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    • TSB #MT-008-18

      NHTSA ID #10145239

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

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    • TSB #09-035-18-3509

      NHTSA ID #10145252

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

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    • TSB #SA-042-18

      NHTSA ID #10145254

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: DO NOT follow the instructions on MGSS for performing the ELECTRIC PARKING BRAKE (EPB) FORCED RELEASE PROCEDURE until these instructions are read, otherwise, damage to the EPB system may occur The instructions on MGSS are incorrect in one

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    • TSB #09-033-18-3506

      NHTSA ID #10144332

      • Date Announced: AUGUST 17 2018
      • Additional Info: How to Fix

      Summary: Some customers may experience the active driving display (auto flip-up type) does not flip up and no DTC is stored. Due to improper assembly, a deformed bracket may cause a loose mesh between internal gears. To correct this issue, the activ

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    • TSB #SA-036-18

      NHTSA ID #10143982

      • Date Announced: JULY 30 2018
      • Additional Info: How to Fix

      Summary: MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Inform the customer that all

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    • TSB #MT-007-18

      NHTSA ID #10144012

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

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    • TSB #MT-004-18

      NHTSA ID #10144010

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual

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    • TSB #15-002-18-3502

      NHTSA ID #10143978

      • Date Announced: JULY 06 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTC is stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high temperatu

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    • TSB #MT-006-18

      NHTSA ID #10144011

      • Date Announced: JULY 03 2018
      • Additional Info: How to Fix

      Summary: POWER LIFTGATE INOPERATIVE WITH DTC U3003:16: Some customers may complain about an inoperative power liftgate (PLG) with DTC U3003:16 (Power liftgate (PLG) control module power supply voltage low input) is stored in memory. This may be caus

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    • TSB #09-010-18-3440a

      NHTSA ID #10143964

      • Date Announced: JUNE 06 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

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    • TSB #SA-013-18

      NHTSA ID #10143954

      • Date Announced: JUNE 06 2018
      • Additional Info: How to Fix

      Summary: Some customer's may complain that the blind spot monitoring (BSM) is not operating, and the key ON bulb check is OK with no DTCs stored in memory. This issue could be caused by mis-matched BSM modules, especially if the vehicle was recently

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    • TSB #SA-021-18

      NHTSA ID #10136768

      • Date Announced: APRIL 30 2018
      • Additional Info: How to Fix

      Summary: MAZDA CONNECT SOFTWARE VERSION 59.00.545 AVAILABLE. An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.545. Mazda Requests the MAZDA CONNE

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    • TSB #MT-004-18

      NHTSA ID #10134933

      • Date Announced: MARCH 28 2018
      • Additional Info: How to Fix

      Summary: If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

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    • TSB #MT-002-18

      NHTSA ID #10134924

      • Date Announced: FEBRUARY 09 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth« and the same device is also connected to the USB port for charging. The concerns may inc

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    • TSB #MT-001-18

      NHTSA ID #10129354

      • Date Announced: JANUARY 02 2018
      • Additional Info: How to Fix

      Summary: When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The naviga

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    • TSB #15-006-17-3388

      NHTSA ID #10123439

      • Date Announced: OCTOBER 06 2017
      • Additional Info: How to Fix

      Summary: Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high tempera

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    ELECTRICAL SYSTEM:BATTERY

    • TSB #MT-010-18

      NHTSA ID #10152371

      • Date Announced: NOVEMBER 27 2018
      • Additional Info: How to Fix

      Summary: Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

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    • TSB #MT-008-18

      NHTSA ID #10145239

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

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    • TSB #MT-004-18

      NHTSA ID #10145237

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

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    • TSB #01-009-18-3452

      NHTSA ID #10134929

      • Date Announced: MARCH 26 2018
      • Additional Info: How to Fix

      Summary: The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

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    • TSB #01-008-18-3451

      NHTSA ID #10134928

      • Date Announced: MARCH 26 2018
      • Additional Info: How to Fix

      Summary: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

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    ELECTRICAL SYSTEM:IGNITION

    • TSB #05-001-19-3538

      NHTSA ID #10154450

      • Date Announced: FEBRUARY 15 2019
      • Additional Info: How to Fix

      Summary: When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "P" position and the engine s

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    • TSB #MT-010-18

      NHTSA ID #10152371

      • Date Announced: NOVEMBER 27 2018
      • Additional Info: How to Fix

      Summary: Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

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    DIGITAL INSTRUMENT PANEL

    • TSB #15-001-19-3517a

      NHTSA ID #10154533

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. This concern may be caused b

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    • TSB #09-009-19-3566

      NHTSA ID #10153339

      • Date Announced: JANUARY 14 2019
      • Additional Info: How to Fix

      Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

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    • TSB #09-002-18-3410

      NHTSA ID #10129566

      • Date Announced: JANUARY 09 2018
      • Additional Info: How to Fix

      Summary: After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the fac

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    • TSB #09-035-17-3080

      NHTSA ID #10118467

      • Date Announced: AUGUST 07 2017
      • Additional Info: How to Fix

      Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

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    • TSB #SA-061-17

      NHTSA ID #10111036

      • Date Announced: JULY 12 2017
      • Additional Info: How to Fix

      Summary: In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations isę 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En

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    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #SA-047-18

      NHTSA ID #10152382

      • Date Announced: NOVEMBER 06 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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    • TSB #SA-017-18

      NHTSA ID #10134945

      • Date Announced: MARCH 28 2018
      • Additional Info: How to Fix

      Summary: Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that ha

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    • TSB #SA-016-18

      NHTSA ID #10134944

      • Date Announced: MARCH 26 2018
      • Additional Info: How to Fix

      Summary: If the MAZDA CONNECT Connectivity Master Unit (CMU) is replaced due to failure, the replacement CMU may have a navigation system software error. To resolve this concern, after the installation of the new CMU, check the software version.

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    • TSB #09-010-18-3440

      NHTSA ID #10134694

      • Date Announced: MARCH 19 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

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    • TSB #DRW13

      NHTSA ID #10134938

      • Date Announced: MARCH 15 2018
      • Additional Info: How to Fix

      Summary: Dealer Rework (DRW) 13 ? Mazda Connect Navigation Concern 2018MY CX-5, CX-3, CX-9, Mazda6, Mazda 3 and MX-5: We write to inform you that certain vehicles are affected by the concern mentioned below. Vehicles affected by this DRW will be vi

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    • TSB #SA-012-18

      NHTSA ID #10134940

      • Date Announced: MARCH 02 2018
      • Additional Info: How to Fix

      Summary: Some 2018 vehicles built after January 1, 2018 and equipped with Navigation may exhibit one of these concerns after the user inputs an address: A screen pops up that says "House number not found." After the user selects OK, the system finds

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    • TSB #09-003-18-3405a

      NHTSA ID #10129569

      • Date Announced: JANUARY 16 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. The SD card has been updated to eliminate t

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    EXTERIOR LIGHTING

    • TSB #09-010-19-3624

      NHTSA ID #10163825

      • Date Announced: AUGUST 07 2019
      • Additional Info: How to Fix

      Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

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    • TSB #15-002-19-3542a

      NHTSA ID #10155440

      • Date Announced: MARCH 22 2019
      • Additional Info: How to Fix

      Summary: Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart

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    • TSB #09-014-19-3581

      NHTSA ID #10154532

      • Date Announced: MARCH 15 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain. This concern may be caused by water entering into the rear combination lights through the ventilation tubes. To eliminate this fro

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    • TSB #09-003-19-3555a

      NHTSA ID #10154529

      • Date Announced: MARCH 15 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

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    • TSB #15-001-19-3517a

      NHTSA ID #10154533

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. This concern may be caused b

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    • TSB #09-003-19-3555

      NHTSA ID #10153332

      • Date Announced: JANUARY 03 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

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    • TSB #MT-010-18

      NHTSA ID #10152371

      • Date Announced: NOVEMBER 27 2018
      • Additional Info: How to Fix

      Summary: Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

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    EXTERIOR LIGHTING:HEADLIGHTS

    • TSB #09-003-19-3555a

      NHTSA ID #10154529

      • Date Announced: MARCH 15 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

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    • TSB #09-011-18-3448

      NHTSA ID #10134701

      • Date Announced: MARCH 22 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

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    • TSB #SA-057-17

      NHTSA ID #10111033

      • Date Announced: JULY 06 2017
      • Additional Info: How to Fix

      Summary: High Beam Control (HBC) system frequently asked questions (FAQ)

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    EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

    • TSB #SA-023-18

      NHTSA ID #10142530

      • Date Announced: MAY 01 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w

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    EXTERIOR LIGHTING:TAIL LIGHTS

    • TSB #09-003-19-3555a

      NHTSA ID #10154529

      • Date Announced: MARCH 15 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

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    • TSB #09-014-19-3581

      NHTSA ID #10154532

      • Date Announced: MARCH 15 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain. This concern may be caused by water entering into the rear combination lights through the ventilation tubes. To eliminate this fro

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    • TSB #09-032-18-3483

      NHTSA ID #10144331

      • Date Announced: AUGUST 13 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain. This concern may be caused by water entering into the rear combination lights through the ventilation tubes. To eliminate this fro

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    • TSB #09-011-18-3448

      NHTSA ID #10134701

      • Date Announced: MARCH 22 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

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    VISIBILITY

    • TSB #09-010-19-3624

      NHTSA ID #10163825

      • Date Announced: AUGUST 07 2019
      • Additional Info: How to Fix

      Summary: Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

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    VISIBILITY:REARVIEW MIRRORS/DEVICES

    • TSB #MT-007-18

      NHTSA ID #10144012

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

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    AIR BAGS

    • TSB #08-001-19-3544

      NHTSA ID #10153329

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

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    • TSB #08-001-18-3457

      NHTSA ID #10136784

      • Date Announced: APRIL 05 2018
      • Additional Info: How to Fix

      Summary: This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

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    • TSB #MT-003-18

      NHTSA ID #10134925

      • Date Announced: FEBRUARY 16 2018
      • Additional Info: How to Fix

      Summary: The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

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    AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM OCS

    • TSB #SA-027-18

      NHTSA ID #10142534

      • Date Announced: MAY 23 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

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    SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

    • TSB #SA-027-18

      NHTSA ID #10142534

      • Date Announced: MAY 23 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

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    STRUCTURE

    • TSB #09-034-19-3617

      NHTSA ID #10164279

      • Date Announced: AUGUST 30 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit cracking (1) at the lower part of the rear side, rear door garnish (2). This concern is caused by excess stress applied to the rear door garnish. To eliminate this concern, the clip and tape position on the rear do

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    • TSB #09-015-19-3578

      NHTSA ID #10155441

      • Date Announced: MARCH 27 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u

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    • TSB #09-008-19-3565

      NHTSA ID #10153338

      • Date Announced: JANUARY 14 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has be

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    • TSB #09-021-18-3459a

      NHTSA ID #10148071

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b

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    • TSB #09-014-18-3443a

      NHTSA ID #10148068

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

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    • TSB #02-015-18-3499

      NHTSA ID #10145246

      • Date Announced: SEPTEMBER 27 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between

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    • TSB #SA-013-18

      NHTSA ID #10143954

      • Date Announced: JUNE 06 2018
      • Additional Info: How to Fix

      Summary: Some customer's may complain that the blind spot monitoring (BSM) is not operating, and the key ON bulb check is OK with no DTCs stored in memory. This issue could be caused by mis-matched BSM modules, especially if the vehicle was recently

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    • TSB #09-014-18-3443

      NHTSA ID #10134702

      • Date Announced: MARCH 22 2018
      • Additional Info: How to Fix

      Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

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    STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS

    • TSB #09-039-18-3520

      NHTSA ID #10152377

      • Date Announced: NOVEMBER 01 2018
      • Additional Info: How to Fix

      Summary: Some customers may notice the floor under cover No. 2 falling off at the bolt (1) location after driving through snow and/or ice. This may be caused by snow and/or ice accumulation under cover No. 2. This concern is caused because the bolt

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    STRUCTURE:BODY

    • TSB #MT-012-18

      NHTSA ID #10154139

      • Date Announced: DECEMBER 11 2018
      • Additional Info: How to Fix

      Summary: If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

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    • TSB #09-040-18-3537

      NHTSA ID #10152378

      • Date Announced: NOVEMBER 09 2018
      • Additional Info: How to Fix

      Summary: Some customers may notice the flock finishing on the door sash molding is peeled off when opening the frozen door. This concern may be caused by insufficient durability due to an improper production process of the door sash moldings. To eli

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    STRUCTURE:BODY:DOOR

    • TSB #09-034-19-3617

      NHTSA ID #10164279

      • Date Announced: AUGUST 30 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit cracking (1) at the lower part of the rear side, rear door garnish (2). This concern is caused by excess stress applied to the rear door garnish. To eliminate this concern, the clip and tape position on the rear do

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    • TSB #09-015-19-3578

      NHTSA ID #10155441

      • Date Announced: MARCH 27 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u

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    • TSB #09-030-18-3484

      NHTSA ID #10144329

      • Date Announced: AUGUST 02 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u

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    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #MT-006-18

      NHTSA ID #10144011

      • Date Announced: JULY 03 2018
      • Additional Info: How to Fix

      Summary: POWER LIFTGATE INOPERATIVE WITH DTC U3003:16: Some customers may complain about an inoperative power liftgate (PLG) with DTC U3003:16 (Power liftgate (PLG) control module power supply voltage low input) is stored in memory. This may be caus

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    STRUCTURE:BODY:TRUNK LID

    • TSB #09-021-18-3459

      NHTSA ID #10136788

      • Date Announced: APRIL 05 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

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    STRUCTURE:BODY:HOOD

    • TSB #SA-024-18

      NHTSA ID #10142531

      • Date Announced: MAY 03 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

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    • TSB #09-021-18-3459

      NHTSA ID #10136788

      • Date Announced: APRIL 05 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

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    STRUCTURE:BODY:ROOF AND PILLARS

    • TSB #09-021-18-3459

      NHTSA ID #10136788

      • Date Announced: APRIL 05 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

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    VEHICLE SPEED CONTROL

    • TSB #09-034-18-3430a

      NHTSA ID #10148072

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

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    • TSB #09-034-18-3430

      NHTSA ID #10144333

      • Date Announced: AUGUST 31 2018
      • Additional Info: How to Fix

      Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

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    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #04-003-19-3589a

      NHTSA ID #10162012

      • Date Announced: JUNE 27 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sen

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    • TSB #04-003-19-3589

      NHTSA ID #10159277

      • Date Announced: APRIL 25 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sen

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    WHEELS

    • TSB #04-003-19-3589a

      NHTSA ID #10162012

      • Date Announced: JUNE 27 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sen

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    • TSB #04-003-19-3589

      NHTSA ID #10159277

      • Date Announced: APRIL 25 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sen

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    • TSB #SA-016-19

      NHTSA ID #10159204

      • Date Announced: APRIL 08 2019
      • Additional Info: How to Fix

      Summary: There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona

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    • TSB #RF-18-02R2

      NHTSA ID #10159196

      • Date Announced: APRIL 04 2019
      • Additional Info: How to Fix

      Summary: On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle y

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    • TSB #02-002-19-3546

      NHTSA ID #10153316

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

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    • TSB #SA-002-19

      NHTSA ID #10153304

      • Date Announced: JANUARY 08 2019
      • Additional Info: How to Fix

      Summary: On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing the accessory locking lug nuts, make sure to use the appropriate part number for the vehicle you are working

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    • TSB #SA-028-18

      NHTSA ID #10142535

      • Date Announced: MAY 30 2018
      • Additional Info: How to Fix

      Summary: Some vehicles with accessory installed wheel locks may have had the wrong kit installed using a 21 mm wheel lock key. As of May 01, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. Follow the in

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    • TSB #02-008-18-3467

      NHTSA ID #10136774

      • Date Announced: APRIL 27 2018
      • Additional Info: How to Fix

      Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

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    • TSB #RF-18-02R1

      NHTSA ID #10153226

      • Date Announced: JANUARY 08 2018
      • Additional Info: How to Fix

      Summary: As of May 1, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle you are w

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    WHEELS:LUGS/NUTS/BOLTS

    • TSB #RF-18-02R2

      NHTSA ID #10159196

      • Date Announced: APRIL 04 2019
      • Additional Info: How to Fix

      Summary: On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle y

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    • TSB #SA-028-18

      NHTSA ID #10142535

      • Date Announced: MAY 30 2018
      • Additional Info: How to Fix

      Summary: Some vehicles with accessory installed wheel locks may have had the wrong kit installed using a 21 mm wheel lock key. As of May 01, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. Follow the in

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    SEATS

    • TSB #09-020-19-3524a

      NHTSA ID #10163826

      • Date Announced: AUGUST 12 2019
      • Additional Info: How to Fix

      Summary: Some customer may complain of warping on the driver and/or passenger side seat cushion trim, which may cause poor appearance complaints. This is caused by a gap between the leather seat surface and the seat cushion pad due to insufficient t

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    • TSB #09-020-19-3524

      NHTSA ID #10159280

      • Date Announced: APRIL 30 2019
      • Additional Info: How to Fix

      Summary: Some customer may complain of warping on the driver seat cushion trim, which may cause poor appearance complaints. This is caused by a gap between the leather seat surface and the seat cushion pad due to insufficient tension on the seat tri

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    • TSB #09-006-19-3563

      NHTSA ID #10153335

      • Date Announced: JANUARY 14 2019
      • Additional Info: How to Fix

      Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

      More Information »

    • TSB #09-015-18-3445a

      NHTSA ID #10148069

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec

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    • TSB #SA-020-18

      NHTSA ID #10142529

      • Date Announced: MAY 23 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain that the center of the driver and/or passenger side seat bottom(s) are loose/lifting, as shown below. NOTE: Not all vehicles will have the same color leather seats or have the same amount of looseness/lifting.

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    • TSB #SA-020-18

      NHTSA ID #10136767

      • Date Announced: APRIL 25 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain that the center of the driver and/or passenger side seat bottom(s) are loose/lifting, as shown below. NOTE: Not all vehicles will have the same color leather seats or have the same amount of looseness/lifting.

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    • TSB #09-015-18-3445

      NHTSA ID #10134698

      • Date Announced: MARCH 22 2018
      • Additional Info: How to Fix

      Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

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    SEATS:FRONT ASSEMBLY:POWER ADJUST

    • TSB #09-016-18-3428

      NHTSA ID #10134705

      • Date Announced: MARCH 26 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain that the driver's seat does not automatically move to the programmed position when unlocking the driver's door with the remote transmitter unlock button (1), unless the button is pressed repeatedly (more than two

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    FORWARD COLLISION AVOIDANCE

    • TSB #SA-003-19

      NHTSA ID #10163327

      • Date Announced: JULY 30 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco

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    • TSB #15-002-19-3542a

      NHTSA ID #10155440

      • Date Announced: MARCH 22 2019
      • Additional Info: How to Fix

      Summary: Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart

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    • TSB #15-001-19-3517a

      NHTSA ID #10154533

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. This concern may be caused b

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    FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

    • TSB #SA-056-17

      NHTSA ID #10111032

      • Date Announced: JULY 06 2017
      • Additional Info: How to Fix

      Summary: Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)

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    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    • TSB #SA-003-19

      NHTSA ID #10163327

      • Date Announced: JULY 30 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco

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    • TSB #SA-003-19

      NHTSA ID #10153305

      • Date Announced: JANUARY 14 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w

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    • TSB #15-002-18-3502

      NHTSA ID #10143978

      • Date Announced: JULY 06 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTC is stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high temperatu

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    • TSB #SA-014-18

      NHTSA ID #10134942

      • Date Announced: MARCH 07 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: The F

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    LANE DEPARTURE

    • TSB #15-002-19-3542a

      NHTSA ID #10155440

      • Date Announced: MARCH 22 2019
      • Additional Info: How to Fix

      Summary: Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart

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    • TSB #15-001-19-3517a

      NHTSA ID #10154533

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. This concern may be caused b

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    • TSB #SA-053-17

      NHTSA ID #10111029

      • Date Announced: JULY 06 2017
      • Additional Info: How to Fix

      Summary: Lane Departure Warning System (LDWS) frequently asked questions (FAQ)

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    LANE DEPARTURE: WARNING

    • TSB #SA-023-18

      NHTSA ID #10142530

      • Date Announced: MAY 01 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w

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    LANE DEPARTURE: BLIND SPOT DETECTION

    • TSB #SA-013-18

      NHTSA ID #10134941

      • Date Announced: MARCH 06 2018
      • Additional Info: How to Fix

      Summary: Some customer's may complain that the blind spot monitoring (BSM) is not operating, and the key ON bulb check is OK with no DTCs stored in memory. This issue could be caused by mis-matched BSM modules, especially if the vehicle was recently

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    BACK OVER PREVENTION

    • TSB #09-033-19-3590

      NHTSA ID #10164046

      • Date Announced: AUGUST 16 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit the rear parking sensor beeping without any obstacles behind it when the shift lever is shifted into Reverse. This concern only occurs when the rear USB power outlet (1) is broken. This is caused by noise from USB

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    • TSB #09-032-19-3579

      NHTSA ID #10164045

      • Date Announced: AUGUST 16 2019
      • Additional Info: How to Fix

      Summary: Some customers may experience improper operation of the rear parking system with beep sounds coming from the rear parking sensor when there are no obstacles behind the vehicle. This occurs when the blower fan is on (at any fan speed) and th

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    • TSB #SA-006-19a

      NHTSA ID #10160575

      • Date Announced: MAY 01 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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    BACK OVER PREVENTION: CAMERA SYSTEM

    • TSB #15-006-17-3388

      NHTSA ID #10123439

      • Date Announced: OCTOBER 06 2017
      • Additional Info: How to Fix

      Summary: Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high tempera

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    EQUIPMENT

    • TSB #09-031-19-3625

      NHTSA ID #10163827

      • Date Announced: AUGUST 07 2019
      • Additional Info: How to Fix

      Summary: After the installation of a new instrument cluster, the message "Fctry" or ├┐┬ó├┐┬┐├┐┬┐Factory├┐┬ó├┐┬┐├┐┬Ł is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument

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    • TSB #SA-029-19a

      NHTSA ID #10163334

      • Date Announced: JULY 31 2019
      • Additional Info: How to Fix

      Summary: The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.

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    • TSB #SA-031-19

      NHTSA ID #10163356

      • Date Announced: JULY 26 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

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    • TSB #07-002-19-3616

      NHTSA ID #10163367

      • Date Announced: JULY 16 2019
      • Additional Info: How to Fix

      Summary: A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

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    • TSB #SA-029-19

      NHTSA ID #10163333

      • Date Announced: JULY 09 2019
      • Additional Info: How to Fix

      Summary: Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

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    • TSB #SA-027-19

      NHTSA ID #10162027

      • Date Announced: JUNE 25 2019
      • Additional Info: How to Fix

      Summary: ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/

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    • TSB #09-022-19-3599

      NHTSA ID #10162014

      • Date Announced: JUNE 06 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

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    • TSB #SA-001-19b

      NHTSA ID #10159198

      • Date Announced: APRIL 05 2019
      • Additional Info: How to Fix

      Summary: APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ)

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    • TSB #SA-002-19a

      NHTSA ID #10159199

      • Date Announced: APRIL 04 2019
      • Additional Info: How to Fix

      Summary: On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing the accessory locking lug nuts, make sure to use the appropriate part number for the vehicle you are working

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    • TSB #SA-013-19

      NHTSA ID #10159201

      • Date Announced: APRIL 01 2019
      • Additional Info: How to Fix

      Summary: MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto

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    • TSB #SA-001-19a

      NHTSA ID #10155442

      • Date Announced: MARCH 27 2019
      • Additional Info: How to Fix

      Summary: APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.

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    • TSB #00-003-19-3583

      NHTSA ID #10154879

      • Date Announced: MARCH 20 2019
      • Additional Info: How to Fix

      Summary: In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

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    • TSB #09-007-19-3564a

      NHTSA ID #10153337

      • Date Announced: JANUARY 29 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH« hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH« hands-free and/or text messaging customer concerns, Mazda created a special s

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    • TSB #SA-001-19a

      NHTSA ID #10153303

      • Date Announced: JANUARY 24 2019
      • Additional Info: How to Fix

      Summary: APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)

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    • TSB #00-001-19-3560

      NHTSA ID #10153306

      • Date Announced: JANUARY 14 2019
      • Additional Info: How to Fix

      Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man

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    • TSB #09-005-19-3562

      NHTSA ID #10153334

      • Date Announced: JANUARY 14 2019
      • Additional Info: How to Fix

      Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

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    • TSB #09-007-19-3564

      NHTSA ID #10153336

      • Date Announced: JANUARY 14 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH« hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH« hands-free and/or text messaging customer concerns, Mazda created a special s

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    • TSB #09-004-19-3543

      NHTSA ID #10153333

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

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    • TSB #SA-001-19

      NHTSA ID #10153302

      • Date Announced: JANUARY 04 2019
      • Additional Info: How to Fix

      Summary: APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)

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    • TSB #09-001-19-3553

      NHTSA ID #10153330

      • Date Announced: JANUARY 03 2019
      • Additional Info: How to Fix

      Summary: When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

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    • TSB #SA-005-18

      NHTSA ID #10153294

      • Date Announced: DECEMBER 07 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art and artist biographies are not provided by SiriusXM Satelli

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    • TSB #09-010-18-3440b

      NHTSA ID #10153289

      • Date Announced: DECEMBER 05 2018
      • Additional Info: How to Fix

      Summary: All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.Some vehicle

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    • TSB #MT-002-18

      NHTSA ID #10154138

      • Date Announced: DECEMBER 05 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth« and the same device is also connected to the USB port for charging. The concerns may inc

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    • TSB #MT-011-18

      NHTSA ID #10153301

      • Date Announced: NOVEMBER 27 2018
      • Additional Info: How to Fix

      Summary: SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ

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    • TSB #01-022-18-3528a

      NHTSA ID #10152374

      • Date Announced: NOVEMBER 09 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit an excessive body vibration/unusual noise when idling or driving after parking inextremely cold temperatures (-25░C/-13░F). NOTE: This excessive vibration does not occur if the engine mount rubber No.1 is over -25░

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    • TSB #00-001-18-3446a

      NHTSA ID #10148002

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man

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    • TSB #09-014-18-3443a

      NHTSA ID #10148068

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

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    • TSB #00-003-18-3480a

      NHTSA ID #10148003

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

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    • TSB #09-020-18-3458b

      NHTSA ID #10148070

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH« hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH« hands-free and/or text messaging customer concerns, Mazda created a special s

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    • TSB #09-034-18-3430a

      NHTSA ID #10148072

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

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    • TSB #09-021-18-3459a

      NHTSA ID #10148071

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b

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    • TSB #MT-004-18

      NHTSA ID #10145237

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

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    • TSB #MT-004-18

      NHTSA ID #10144010

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual

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    • TSB #SA-034-18

      NHTSA ID #10143980

      • Date Announced: JULY 16 2018
      • Additional Info: How to Fix

      Summary: MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ)

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    • TSB #SA-031-18

      NHTSA ID #10143957

      • Date Announced: JUNE 27 2018
      • Additional Info: How to Fix

      Summary: When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to MGSS (RADAR UNIT INSPECTION) for pro

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    • TSB #09-020-18-3458a

      NHTSA ID #10143965

      • Date Announced: JUNE 20 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH« hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH« hands-free and/or text messaging customer concerns, Mazda created a special s

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    • TSB #09-025-18-3479

      NHTSA ID #10142527

      • Date Announced: MAY 11 2018
      • Additional Info: How to Fix

      Summary: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

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    • TSB #09-023-18-3475

      NHTSA ID #10142525

      • Date Announced: MAY 08 2018
      • Additional Info: How to Fix

      Summary: When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

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    • TSB #01-011-18-3456

      NHTSA ID #10136772

      • Date Announced: APRIL 05 2018
      • Additional Info: How to Fix

      Summary: The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu

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    • TSB #MT-004-18

      NHTSA ID #10134933

      • Date Announced: MARCH 28 2018
      • Additional Info: How to Fix

      Summary: If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

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    • TSB #00-001-18-3446

      NHTSA ID #10134699

      • Date Announced: MARCH 22 2018
      • Additional Info: How to Fix

      Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu

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    • TSB #SA-008-18

      NHTSA ID #10134920

      • Date Announced: FEBRUARY 20 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.

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    • TSB #MT-003-18

      NHTSA ID #10134925

      • Date Announced: FEBRUARY 16 2018
      • Additional Info: How to Fix

      Summary: The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

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    • TSB #SA-007-18

      NHTSA ID #10134919

      • Date Announced: FEBRUARY 14 2018
      • Additional Info: How to Fix

      Summary: If you find that PIDs are missing from Datalogger, use the temporary Datalogger and Selftest usage method below, until a permanent solution has been implemented.

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    EQUIPMENT:ELECTRICAL

    • TSB #SA-031-19

      NHTSA ID #10163356

      • Date Announced: JULY 26 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

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    • TSB #09-020-18-3458b

      NHTSA ID #10148070

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH« hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH« hands-free and/or text messaging customer concerns, Mazda created a special s

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    • TSB #MT-008-18

      NHTSA ID #10144013

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

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    • TSB #09-020-18-3458

      NHTSA ID #10136787

      • Date Announced: APRIL 05 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit BLUETOOTH« hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH« hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as

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    • TSB #MT-001-18

      NHTSA ID #10134932

      • Date Announced: MARCH 05 2018
      • Additional Info: How to Fix

      Summary: When installing a navigation SD card, the center display may show error message "Invalid SD Card".

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    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SA-047-18

      NHTSA ID #10152382

      • Date Announced: NOVEMBER 06 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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    • TSB #09-025-18-3479

      NHTSA ID #10142527

      • Date Announced: MAY 11 2018
      • Additional Info: How to Fix

      Summary: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

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    • TSB #09-023-18-3475

      NHTSA ID #10142525

      • Date Announced: MAY 08 2018
      • Additional Info: How to Fix

      Summary: When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

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    • TSB #SA-005-18

      NHTSA ID #10134917

      • Date Announced: FEBRUARY 08 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.

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    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SA-031-19

      NHTSA ID #10163356

      • Date Announced: JULY 26 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

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    • TSB #DRW13

      NHTSA ID #10144322

      • Date Announced: AUGUST 13 2018
      • Additional Info: How to Fix

      Summary: Dealer Rework (DRW) 13 - Mazda Connect Navigation Concern. As you may know, DRW13 was launched in March of 2018. This notice is to advise all dealers that DRW13 will be ending August 16th 2018 and all claims must be submitted by this date.

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    • TSB #SA-012-18

      NHTSA ID #10136765

      • Date Announced: APRIL 23 2018
      • Additional Info: How to Fix

      Summary: Some 2018 vehicles built after January 1, 2018 and equipped with Navigation may exhibit one of these concerns after the user inputs an address: A screen pops up that says "House number not found." After the user selects OK, the system finds

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    • TSB #09-003-18-3405b

      NHTSA ID #10134690

      • Date Announced: MARCH 05 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate th

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    EQUIPMENT:AIR CONDITIONER

    • TSB #07-002-19-3616

      NHTSA ID #10163367

      • Date Announced: JULY 16 2019
      • Additional Info: How to Fix

      Summary: A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

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    • TSB #07-002-18-3432

      NHTSA ID #10136782

      • Date Announced: APRIL 16 2018
      • Additional Info: How to Fix

      Summary: A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c

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    EQUIPMENT:OTHER:LABELS

    • TSB #RF-18-01

      NHTSA ID #10134935

      • Date Announced: MARCH 20 2018
      • Additional Info: How to Fix

      Summary: If one of the blind spot monitoring (BSM) control modules has to be replaced on a 2017-2018 CX-5, inspect the labels (1) and (2) on the modules (P/N KB8C-67Y30E). Modules that have an ?A9? label cannot be used with modules that have an ?A8?

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    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #00-001-18-3446a

      NHTSA ID #10148002

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man

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    • TSB #SA-015-18

      NHTSA ID #10134943

      • Date Announced: MARCH 22 2018
      • Additional Info: How to Fix

      Summary: A tapping/rattling noise may be noticed from the valve train area. This condition usually occurs after the engine has been turned off at normal operating temperature and then not warmed up to full operating temperature during the next serie

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    • TSB #SA-009-18

      NHTSA ID #10134921

      • Date Announced: FEBRUARY 16 2018
      • Additional Info: How to Fix

      Summary: The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation S

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    • TSB #SA-001-18

      NHTSA ID #10129353

      • Date Announced: JANUARY 04 2018
      • Additional Info: How to Fix

      Summary: The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored.

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    • TSB #MT-021-17

      NHTSA ID #10129368

      • Date Announced: DECEMBER 05 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

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    • TSB #09-035-17-3080

      NHTSA ID #10118467

      • Date Announced: AUGUST 07 2017
      • Additional Info: How to Fix

      Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

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    EQUIPMENT ADAPTIVE

    • TSB #09-022-19-3599

      NHTSA ID #10162014

      • Date Announced: JUNE 06 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

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    • TSB #SA-006-19a

      NHTSA ID #10160575

      • Date Announced: MAY 01 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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    • TSB #15-002-19-3542a

      NHTSA ID #10155440

      • Date Announced: MARCH 22 2019
      • Additional Info: How to Fix

      Summary: Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart

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    • TSB #15-001-19-3517a

      NHTSA ID #10154533

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. This concern may be caused b

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    • TSB #09-002-19-3554

      NHTSA ID #10153331

      • Date Announced: JANUARY 03 2019
      • Additional Info: How to Fix

      Summary: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro

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    • TSB #09-019-18-3450

      NHTSA ID #10134703

      • Date Announced: MARCH 26 2018
      • Additional Info: How to Fix

      Summary: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p

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