Technical Service Bulletins (TSBs) for the 2020 CX-5 are official communications between Mazda & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #06-001-24

      Date Announced:
      JAN 23, 2024
      NHTSA ID:
      #10249497

      Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. Read More »

    • TSB #06-004-23b

      Date Announced:
      DEC 01, 2023
      NHTSA ID:
      #10248384

      Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. Read More »

    • TSB #06-001-23a

      Date Announced:
      APR 03, 2023
      NHTSA ID:
      #10235414

      Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »

    • TSB #02-003-22

      Date Announced:
      APR 05, 2022
      NHTSA ID:
      #10210902

      Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #02-003-21-3777

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186699

      Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #06-003-20-3718b

      Date Announced:
      SEP 08, 2020
      NHTSA ID:
      #10180599

      Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. Read More »

    • TSB #06-003-20-3718

      Date Announced:
      AUG 25, 2020
      NHTSA ID:
      #10179080

      Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. Read More »

    • TSB #06-003-20-3718

      Date Announced:
      JUL 21, 2020
      NHTSA ID:
      #10177845

      Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. Read More »

    • TSB #02-003-20-3677

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170814

      Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure. Read More »

    STEERING:ELECTRIC POWER ASSIST SYSTEM

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    SUSPENSION

    • TSB #02-003-23

      Date Announced:
      OCT 17, 2023
      NHTSA ID:
      #10244671

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #SA-044-23

      Date Announced:
      JUL 28, 2023
      NHTSA ID:
      #10240492

      Some customers have reported experiencing a one-time popping or clunking sound while driving their vehicle. Read More »

    • TSB #02-004-22a

      Date Announced:
      NOV 18, 2022
      NHTSA ID:
      #10226814

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-002-22

      Date Announced:
      JUL 15, 2022
      NHTSA ID:
      #10217210

      Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. Read More »

    • TSB #02-004-22

      Date Announced:
      MAY 24, 2022
      NHTSA ID:
      #10213185

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-002/22

      Date Announced:
      MAR 31, 2022
      NHTSA ID:
      #10209781

      Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. Read More »

    • TSB #02-001-21-3766

      Date Announced:
      JAN 20, 2021
      NHTSA ID:
      #10186697

      Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. Read More »

    • TSB #02-007-20-3729

      Date Announced:
      SEP 25, 2020
      NHTSA ID:
      #10180597

      Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. Read More »

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    SUSPENSION:FRONT:WHEEL BEARING

    • TSB #SA-006-22

      Date Announced:
      FEB 28, 2022
      NHTSA ID:
      #10208564

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    BRAKES (PWS)

    • TSB #SA-003-23a

      Date Announced:
      SEP 15, 2023
      NHTSA ID:
      #10243568

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #04-001-23b

      Date Announced:
      SEP 13, 2023
      NHTSA ID:
      #10243545

      Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. Read More »

    • TSB #SA-003/23

      Date Announced:
      JAN 11, 2023
      NHTSA ID:
      #10230875

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #04-004-22

      Date Announced:
      NOV 29, 2022
      NHTSA ID:
      #10226825

      Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. Read More »

    • TSB #04-002-21-3809

      Date Announced:
      JUN 04, 2021
      NHTSA ID:
      #10198568

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    • TSB #04-005-20-3687a

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10185047

      Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. Read More »

    • TSB #04-007-20-3713a

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183590

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #SA-016-24

      Date Announced:
      MAR 08, 2024
      NHTSA ID:
      #10252508

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #04-001-23a

      Date Announced:
      FEB 13, 2023
      NHTSA ID:
      #10232276

      Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. Read More »

    • TSB #SA-010-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232304

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #SA-078-22

      Date Announced:
      DEC 20, 2022
      NHTSA ID:
      #10228657

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #04-002-22a

      Date Announced:
      JUN 09, 2022
      NHTSA ID:
      #10215301

      Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. Read More »

    • TSB #04-002-22

      Date Announced:
      APR 19, 2022
      NHTSA ID:
      #10210905

      Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. Read More »

    • TSB #04-001/22

      Date Announced:
      MAR 24, 2022
      NHTSA ID:
      #10209782

      Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #04-007-20-3713

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182094

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #04-003-20-3668

      Date Announced:
      FEB 20, 2020
      NHTSA ID:
      #10171844

      Some vehicles may exhibit grooves (1) in rear brake disc plate(s), as shown below. This concern is mostly found on new or low mileage vehicles, when the brakes are new. Read More »

    • TSB #SA-019-20

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10170941

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    SERVICE BRAKES, AIR:DISC:PADS

    • TSB #04-007-20-3713

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182094

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    PARKING BRAKE

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    PARKING BRAKE:ELECTRICAL

    • TSB #04-004-21-3821

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201767

      Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. Read More »

    • TSB #04-007-20-3713a

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183590

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    • TSB #04-007-20-3713

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182094

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    ENGINE (PWS)

    • TSB #SA-013-22

      Date Announced:
      MAR 16, 2022
      NHTSA ID:
      #10209757

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #01-005-23a

      Date Announced:
      DEC 20, 2023
      NHTSA ID:
      #10248393

      Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The engine temperature gauge fluctuates The low coolant ... Read More »

    • TSB #SA-081-23

      Date Announced:
      DEC 05, 2023
      NHTSA ID:
      #10248392

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #SA-032-23a

      Date Announced:
      OCT 11, 2023
      NHTSA ID:
      #10244679

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #SA-037-23a

      Date Announced:
      AUG 16, 2023
      NHTSA ID:
      #10241612

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #05-004-23

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10241608

      Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. Read More »

    • TSB #SA-037-23

      Date Announced:
      JUN 06, 2023
      NHTSA ID:
      #10238700

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #SA-035-23

      Date Announced:
      JUN 01, 2023
      NHTSA ID:
      #10238695

      Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »

    • TSB #SA-032-23

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237216

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #01-006-23

      Date Announced:
      APR 26, 2023
      NHTSA ID:
      #10235413

      Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion. Read More »

    • TSB #SA-023-23

      Date Announced:
      APR 14, 2023
      NHTSA ID:
      #10235584

      Some customers may experience any of the following: Engine no start due to battery discharge Ignition cannot be turned OFF Infotainment remains ON after the ignition is turned OFF Infotainment display is blank Commander switch is ... Read More »

    • TSB #01-005-23

      Date Announced:
      FEB 16, 2023
      NHTSA ID:
      #10232274

      Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. Read More »

    • TSB #01-002-23a

      Date Announced:
      FEB 10, 2023
      NHTSA ID:
      #10232269

      Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold flange (2) on the cylinder head. Read More »

    • TSB #SA-010-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232304

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #01-001-23a

      Date Announced:
      FEB 03, 2023
      NHTSA ID:
      #10232266

      Some customers may complain about a poor acceleration and rough idling or the CHECK ENGINE light ON with DTC P0301:00, P0302:00, P0303:00, P0304:00.NOTE: Only turbo engines are applicable; non-turbo engines are NOT applicable. Read More »

    • TSB #01-004-23

      Date Announced:
      FEB 03, 2023
      NHTSA ID:
      #10232271

      Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and ... Read More »

    • TSB #RF-23-01

      Date Announced:
      JAN 23, 2023
      NHTSA ID:
      #10230865

      When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. Read More »

    • TSB #01-002-23

      Date Announced:
      JAN 19, 2023
      NHTSA ID:
      #10230890

      Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole or at the outside of the exhaust manifold. Read More »

    • TSB #01-001-23

      Date Announced:
      JAN 04, 2023
      NHTSA ID:
      #10230888

      Some customers may complain about a poor acceleration and rough idling or the CHECK ENGINE light ON with DTC P030X:00 (only turbo engines are applicable; non-turbo engines are NOT applicable). Read More »

    • TSB #MT-004-22

      Date Announced:
      DEC 01, 2022
      NHTSA ID:
      #10228648

      Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Read More »

    • TSB #01-013-22

      Date Announced:
      OCT 19, 2022
      NHTSA ID:
      #10225776

      Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: * The engine takes longer to warm up * The engine temperature gauge fluctuates * The low ... Read More »

    • TSB #SA-065-22

      Date Announced:
      OCT 10, 2022
      NHTSA ID:
      #10225751

      Some vehicles equipped with a coolant control valve may exhibit difficulties when refilling the coolant because the control valve is closed and air in the engine cannot escape during ignition ON. Read More »

    • TSB #01-012-22

      Date Announced:
      OCT 06, 2022
      NHTSA ID:
      #10225774

      Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fitting during the manufacturing process. Read More »

    • TSB #SA-044-22

      Date Announced:
      JUN 29, 2022
      NHTSA ID:
      #10215254

      Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. Read More »

    • TSB #01-007-22

      Date Announced:
      JUN 27, 2022
      NHTSA ID:
      #10215280

      Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole or at the outside of the exhaust manifold. Read More »

    • TSB #SA-018-22

      Date Announced:
      APR 06, 2022
      NHTSA ID:
      #10210867

      The WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 yellow-colored links with a Type B crankshaft sprocket. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-031-21c

      Date Announced:
      DEC 22, 2021
      NHTSA ID:
      #10206021

      New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #01-013-21-3753a

      Date Announced:
      DEC 02, 2021
      NHTSA ID:
      #10205999

      Coolant Leaks At Cylinder Head: Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2). Read More »

    • TSB #SA-031-21c

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202774

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #SA-031-21b

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202772

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #01-011-21-3800a

      Date Announced:
      SEP 27, 2021
      NHTSA ID:
      #10201766

      Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant ... Read More »

    • TSB #MT-002-21

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201777

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »

    • TSB #SA-047-21

      Date Announced:
      SEP 16, 2021
      NHTSA ID:
      #10201861

      If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter ... Read More »

    • TSB #07-003-21-3825

      Date Announced:
      SEP 10, 2021
      NHTSA ID:
      #10201770

      Some vehicles may exhibit a squeaking noise from the blower motor while it is operating. This is caused by burrs that were not trimmed completely in the manufacturing process of the blower motor. Read More »

    • TSB #01-006-21-3779a

      Date Announced:
      AUG 24, 2021
      NHTSA ID:
      #10200933

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #09-012-21-3801a

      Date Announced:
      JUN 10, 2021
      NHTSA ID:
      #10198570

      Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #SA-031-21

      Date Announced:
      MAY 06, 2021
      NHTSA ID:
      #10194765

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #01-002-21-3767a

      Date Announced:
      APR 30, 2021
      NHTSA ID:
      #10191534

      Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. Read More »

    • TSB #01-004-21-3773a

      Date Announced:
      APR 30, 2021
      NHTSA ID:
      #10191535

      Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and ... Read More »

    • TSB #01-011-21-3800

      Date Announced:
      APR 22, 2021
      NHTSA ID:
      #10190956

      Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant ... Read More »

    • TSB #SA-017-21a

      Date Announced:
      MAR 08, 2021
      NHTSA ID:
      #10189949

      CHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 ... Read More »

    • TSB #SA-017-21

      Date Announced:
      FEB 25, 2021
      NHTSA ID:
      #10188024

      Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. Read More »

    • TSB #CSP05c

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188042

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »

    • TSB #CSP05d

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188047

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »

    • TSB #01-004-21-3773

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10188014

      Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and ... Read More »

    • TSB #01-003-21-3776

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186696

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #CSP05b

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186707

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #01-002-21-3767

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186695

      Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. Read More »

    • TSB #SA-058-20c

      Date Announced:
      DEC 03, 2020
      NHTSA ID:
      #10185186

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #SA-035-20b

      Date Announced:
      DEC 02, 2020
      NHTSA ID:
      #10185185

      Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. Read More »

    • TSB #MT-005-20

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10183604

      Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. Read More »

    • TSB #01-006-20-3695b

      Date Announced:
      NOV 04, 2020
      NHTSA ID:
      #10183589

      Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. Read More »

    • TSB #SA-071-20

      Date Announced:
      OCT 28, 2020
      NHTSA ID:
      #10182123

      Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. Read More »

    • TSB #SA-061-20a

      Date Announced:
      SEP 10, 2020
      NHTSA ID:
      #10180714

      If you receive a customer concern about the CHECK IN light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter ... Read More »

    • TSB #SA-058-20b

      Date Announced:
      AUG 20, 2020
      NHTSA ID:
      #10179172

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #SA-058-20a

      Date Announced:
      AUG 05, 2020
      NHTSA ID:
      #10179170

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #SA-049-20

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10177931

      Some customers may experience an engine no start due to low battery voltage. Mazda is aware of the issue and is working on a solution. NOTE: Battery parasitic draw is intermittent. Read More »

    • TSB #SA-058-20

      Date Announced:
      JUL 24, 2020
      NHTSA ID:
      #10177956

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #SA-049-20

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174692

      Some customers may experience an engine no start due to low battery voltage. Mazda is aware of the issue and is working on a solution. NOTE: Battery parasitic draw is intermittent. Read More »

    • TSB #01-006-20-3695

      Date Announced:
      APR 23, 2020
      NHTSA ID:
      #10174567

      Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. Read More »

    • TSB #01-007-20-3691

      Date Announced:
      APR 23, 2020
      NHTSA ID:
      #10174569

      Some vehicles may exhibit engine overheating and poor A/C performance with DTC P111A:00 stored in memory. ??A?A? DTC P111A:00 - Engine coolant temperature is high. Read More »

    • TSB #SA-040-20a

      Date Announced:
      APR 02, 2020
      NHTSA ID:
      #10174677

      Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-035-20a

      Date Announced:
      MAR 11, 2020
      NHTSA ID:
      #10173227

      Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: ??A?A? The engine takes longer to warm up. ??A?A? The engine temperature gauge fluctuates. Read More »

    • TSB #SA-035-20

      Date Announced:
      FEB 28, 2020
      NHTSA ID:
      #10171840

      Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. Read More »

    • TSB #SA-009-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170829

      LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »

    • TSB #MT-002-19

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169540

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #01-022-19-3657

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169537

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #SA-053-19

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169509

      GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »

    • TSB #SA-049-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168118

      Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ??A?A? MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ??A?A? CANNOT COMMUNICATE WITH ... Read More »

    • TSB #MT-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168139

      Some customers may complain about: ??A?A? Intermittent engine no start ??A?A? Instrument cluster red security indicator light ON ??A?A? Engine Start/Start Button Amber indicator light flashing ??A?A? Battery discharge ??A?A? Electrical ... Read More »

    ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

    • TSB #SA-047-20a

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182126

      CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

    • TSB #SA-044-22

      Date Announced:
      JUN 29, 2022
      NHTSA ID:
      #10215254

      Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #01-002-23a

      Date Announced:
      FEB 10, 2023
      NHTSA ID:
      #10232269

      Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold flange (2) on the cylinder head. Read More »

    • TSB #01-002-23

      Date Announced:
      JAN 19, 2023
      NHTSA ID:
      #10230890

      Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole or at the outside of the exhaust manifold. Read More »

    • TSB #SA-031-21a

      Date Announced:
      AUG 05, 2021
      NHTSA ID:
      #10200939

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    • TSB #01-013-21-3753

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202686

      Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2). Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #MT-003/22

      Date Announced:
      MAR 02, 2022
      NHTSA ID:
      #10209728

      Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. Read More »

    • TSB #01-002/22

      Date Announced:
      MAR 01, 2022
      NHTSA ID:
      #10209774

      Some vehicles may exhibit a fuel odor at the left / rear area of the vehicle while the engine is idling that usually occurs when the fuel tank is warmed up in hot weather and/or after long distance driving. Read More »

    • TSB #MT-002-21a

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202695

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. Read More »

    FUEL SYSTEM, OTHER

    • TSB #MT-002-21a

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202695

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. Read More »

    POWER TRAIN

    • TSB #PF-24-03

      Date Announced:
      MAR 06, 2024
      NHTSA ID:
      #10252507

      Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). Read More »

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #05-005-23a

      Date Announced:
      NOV 14, 2023
      NHTSA ID:
      #10246127

      Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. Read More »

    • TSB #05-005-23

      Date Announced:
      OCT 31, 2023
      NHTSA ID:
      #10244672

      Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. Read More »

    • TSB #05-004-23

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10241608

      Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. Read More »

    • TSB #05-002-23

      Date Announced:
      MAY 17, 2023
      NHTSA ID:
      #10237199

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #SA-007-23

      Date Announced:
      FEB 07, 2023
      NHTSA ID:
      #10232301

      The rear differential case could develop a crack in the case. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #SA-007/23

      Date Announced:
      JAN 27, 2023
      NHTSA ID:
      #10230882

      The rear differential case could develop a crack in the case NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #SA-068-22

      Date Announced:
      OCT 17, 2022
      NHTSA ID:
      #10225767

      The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. Read More »

    • TSB #01-010-22

      Date Announced:
      SEP 26, 2022
      NHTSA ID:
      #10222564

      Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from fast idle to normal idle speed during cold start. This is caused by a variable valve being stuck in the closed position. Read More »

    • TSB #SA-038-22

      Date Announced:
      JUN 07, 2022
      NHTSA ID:
      #10215238

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »

    • TSB #SA-006-22a

      Date Announced:
      MAR 09, 2022
      NHTSA ID:
      #10209752

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #SA-006-22

      Date Announced:
      FEB 28, 2022
      NHTSA ID:
      #10208564

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-009-22

      Date Announced:
      FEB 18, 2022
      NHTSA ID:
      #10208568

      The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. Read More »

    • TSB #SA-031-21c

      Date Announced:
      DEC 22, 2021
      NHTSA ID:
      #10206021

      New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #01-016-21-3853

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206001

      Lack of Power When Accelerating in Cold Temperatures: Some customers may complain about lack of power when accelerating in cold temperatures (below 0 degrees F). Read More »

    • TSB #SA-031-21b

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202772

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #05-001-21-3826

      Date Announced:
      SEP 03, 2021
      NHTSA ID:
      #10201768

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. Read More »

    • TSB #SA-032-21

      Date Announced:
      MAY 11, 2021
      NHTSA ID:
      #10194714

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #SA-033-21

      Date Announced:
      MAY 11, 2021
      NHTSA ID:
      #10194782

      The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #05-002-20-3704b

      Date Announced:
      DEC 18, 2020
      NHTSA ID:
      #10185048

      Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. Read More »

    • TSB #SA-047-20b

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183666

      CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #SA-053-20

      Date Announced:
      JUN 10, 2020
      NHTSA ID:
      #10177012

      When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. Read More »

    • TSB #SA-047-20

      Date Announced:
      APR 28, 2020
      NHTSA ID:
      #10174690

      Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-030-20

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10171792

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration. Read More »

    • TSB #SA-058-19

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10169513

      WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »

    • TSB #SA-053-19

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169509

      GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    • TSB #05-002-23

      Date Announced:
      MAY 17, 2023
      NHTSA ID:
      #10237199

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #SA-038-22

      Date Announced:
      JUN 07, 2022
      NHTSA ID:
      #10215238

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

    • TSB #SA-038-22

      Date Announced:
      JUN 07, 2022
      NHTSA ID:
      #10215238

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »

    • TSB #05-002-20-3704b

      Date Announced:
      DEC 18, 2020
      NHTSA ID:
      #10185048

      Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. Read More »

    POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

    • TSB #SA-009-22

      Date Announced:
      FEB 18, 2022
      NHTSA ID:
      #10208568

      The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. Read More »

    ELECTRICAL SYSTEM

    • TSB #07-003-24

      Date Announced:
      APR 22, 2024
      NHTSA ID:
      #10254188

      Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »

    • TSB #09-022-24

      Date Announced:
      APR 08, 2024
      NHTSA ID:
      #10254088

      Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Read More »

    • TSB #SA-008-24

      Date Announced:
      FEB 06, 2024
      NHTSA ID:
      #10251368

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #01-007-23a

      Date Announced:
      NOV 07, 2023
      NHTSA ID:
      #10246121

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #SA-032-23a

      Date Announced:
      OCT 11, 2023
      NHTSA ID:
      #10244679

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #SA-032-23

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237216

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #SA-033-23

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237217

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #01-007-23

      Date Announced:
      MAY 09, 2023
      NHTSA ID:
      #10237197

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #SA-023-23

      Date Announced:
      APR 14, 2023
      NHTSA ID:
      #10235584

      Some customers may experience any of the following: Engine no start due to battery discharge Ignition cannot be turned OFF Infotainment remains ON after the ignition is turned OFF Infotainment display is blank Commander switch is ... Read More »

    • TSB #09-016-23

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232299

      Speedometer replacement procedure Read More »

    • TSB #08-001-23

      Date Announced:
      FEB 16, 2023
      NHTSA ID:
      #10232279

      Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. Read More »

    • TSB #SA-010-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232304

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #09-008-23

      Date Announced:
      FEB 07, 2023
      NHTSA ID:
      #10232401

      Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. Read More »

    • TSB #07-002-23

      Date Announced:
      FEB 01, 2023
      NHTSA ID:
      #10232300

      Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »

    • TSB #SA-041-22c

      Date Announced:
      NOV 22, 2022
      NHTSA ID:
      #10226930

      Some customers may complain about infotainment center display: * Ghost Touch * DTC B108E:04 may be stored (Touch screen operates by itself) * Surface Peeling * DTC B108E:04 may be stored * Spider Cracks * White ... Read More »

    • TSB #09-018-22b

      Date Announced:
      NOV 22, 2022
      NHTSA ID:
      #10226834

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later). The system performance has been improved as follows: Ver. 74.00. Read More »

    • TSB #22-01R

      Date Announced:
      NOV 21, 2022
      NHTSA ID:
      #10226914

      Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors. Read More »

    • TSB #09-003-22b

      Date Announced:
      NOV 21, 2022
      NHTSA ID:
      #10226827

      Some vehicles may exhibit the following malfunctions: - The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Read More »

    • TSB #SA-075-22

      Date Announced:
      NOV 14, 2022
      NHTSA ID:
      #10226924

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #SA-074-22

      Date Announced:
      NOV 14, 2022
      NHTSA ID:
      #10226923

      Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. Read More »

    • TSB #15-002-22a

      Date Announced:
      NOV 03, 2022
      NHTSA ID:
      #10226895

      Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. Read More »

    • TSB #SA-066-22

      Date Announced:
      OCT 12, 2022
      NHTSA ID:
      #10225761

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: * C1001:92 - Forward sensing camera (FSC) poor field of ... Read More »

    • TSB #SA-067-22

      Date Announced:
      OCT 12, 2022
      NHTSA ID:
      #10225763

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: * ... Read More »

    • TSB #RF-22-01

      Date Announced:
      SEP 13, 2022
      NHTSA ID:
      #10222452

      Some customers may complain about infotainment center display ghost touch (touch screen operates by itself), surface peeling or spider cracks. Repair kits are available to replace just the screen. Read More »

    • TSB #SA-041-22

      Date Announced:
      AUG 17, 2022
      NHTSA ID:
      #10218721

      Some customers may complain about infotainment center display: - Ghost Touch (Touch screen operates by itself) - Surface Peeling - Spider Cracks Repair kits are available to replace just the screen. Read More »

    • TSB #SA-001-22d

      Date Announced:
      AUG 09, 2022
      NHTSA ID:
      #10218720

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #01-006-22

      Date Announced:
      JUN 22, 2022
      NHTSA ID:
      #10215274

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #09-018-22

      Date Announced:
      MAY 25, 2022
      NHTSA ID:
      #10213201

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later). Read More »

    • TSB #SA-001-22c

      Date Announced:
      MAY 23, 2022
      NHTSA ID:
      #10213121

      Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-026-22

      Date Announced:
      APR 27, 2022
      NHTSA ID:
      #10210887

      Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Read More »

    • TSB #SA-001-22c

      Date Announced:
      APR 04, 2022
      NHTSA ID:
      #10210842

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #01-003/22

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209778

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #SA-001-22

      Date Announced:
      FEB 14, 2022
      NHTSA ID:
      #10208558

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #09-003/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206950

      Some vehicles may exhibit the following malfunctions: 1. The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Read More »

    • TSB #09-004/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206952

      Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #15-002/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206958

      Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. Read More »

    • TSB #15-001/22

      Date Announced:
      JAN 12, 2022
      NHTSA ID:
      #10206955

      Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. Read More »

    • TSB #SA-001/22

      Date Announced:
      JAN 11, 2022
      NHTSA ID:
      #10206938

      Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »

    • TSB #01-006-21-3779b

      Date Announced:
      DEC 21, 2021
      NHTSA ID:
      #10205994

      Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #01-016-21-3853

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206001

      Lack of Power When Accelerating in Cold Temperatures: Some customers may complain about lack of power when accelerating in cold temperatures (below 0 degrees F). Read More »

    • TSB #09-012-21-3801b

      Date Announced:
      DEC 13, 2021
      NHTSA ID:
      #10206005

      Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience all of following symptoms: 1. The door lock/unlock operation will not work using the remote transmitter button. 2. Read More »

    • TSB #SA-052-21

      Date Announced:
      NOV 04, 2021
      NHTSA ID:
      #10203759

      For improvement of electrical diagnosis, the SKYACTIV??A? Wiring Terminal Test Kits has been delivered all the dealers. Read More »

    • TSB #07-004-21-3830

      Date Announced:
      OCT 08, 2021
      NHTSA ID:
      #10202689

      Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. Read More »

    • TSB #SA-019-21d

      Date Announced:
      SEP 28, 2021
      NHTSA ID:
      #10201864

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-019-21c

      Date Announced:
      SEP 01, 2021
      NHTSA ID:
      #10201863

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-046-21

      Date Announced:
      AUG 10, 2021
      NHTSA ID:
      #10200940

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #15-002-21-3812

      Date Announced:
      JUL 09, 2021
      NHTSA ID:
      #10199641

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    • TSB #SA-019-21a

      Date Announced:
      JUN 25, 2021
      NHTSA ID:
      #10198679

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #09-012-21-3801a

      Date Announced:
      JUN 10, 2021
      NHTSA ID:
      #10198570

      Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. Read More »

    • TSB #SA-029-21a

      Date Announced:
      JUN 04, 2021
      NHTSA ID:
      #10198677

      APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #09-015-21-3805

      Date Announced:
      MAY 25, 2021
      NHTSA ID:
      #10194655

      Some CX-5 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #08-002-21-3788

      Date Announced:
      MAR 25, 2021
      NHTSA ID:
      #10189820

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »

    • TSB #MT-001-21

      Date Announced:
      MAR 15, 2021
      NHTSA ID:
      #10189797

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #SA-020-21

      Date Announced:
      MAR 08, 2021
      NHTSA ID:
      #10189871

      Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. Read More »

    • TSB #01-005-21-3778

      Date Announced:
      FEB 08, 2021
      NHTSA ID:
      #10188015

      The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #01-006-21-3779

      Date Announced:
      FEB 08, 2021
      NHTSA ID:
      #10188016

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #01-003-21-3776

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186696

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. Read More »

    • TSB #09-002-21-3770

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186703

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »

    • TSB #SA-058-20c

      Date Announced:
      DEC 03, 2020
      NHTSA ID:
      #10185186

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #MT-006-20

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183607

      Some customers may complain about the following MAZDA CONNECT??A?A? Temperature Warning message: ??A?A? Display is too Hot. Screen performance may be decreased until it cools. Read More »

    • TSB #09-036-20-3756

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183601

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. Read More »

    • TSB #SA-070-20

      Date Announced:
      OCT 15, 2020
      NHTSA ID:
      #10182122

      APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #SSPC2c

      Date Announced:
      SEP 23, 2020
      NHTSA ID:
      #10180692

      SSPC2 - 2020 CX-5 AND 2020 CX-9 POWER LIFTGATE (PLG) CONTROL UNIT CONCERN. Concern Outline: On certain subject vehicles, the PLG Control Unit may not switch to the power saving mode even after pressing the push button start and setting ... Read More »

    • TSB #SA-063-20

      Date Announced:
      AUG 18, 2020
      NHTSA ID:
      #10179315

      When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage. Read More »

    • TSB #SA-049-20b

      Date Announced:
      AUG 11, 2020
      NHTSA ID:
      #10179162

      ENGINE NO START DUE TO LOW BATTERY VOLTAGE. This Service Alert has been replaced by SSPC2 - 2020 CX-5 AND 2020 CX-9 POWER LIFTGATE (PLG) CONTROL UNIT CONCERN Read More »

    • TSB #SSPC2a

      Date Announced:
      AUG 10, 2020
      NHTSA ID:
      #10179087

      2020 CX-5 AND 2020 CX-9 POWER LIFTGATE (PLG) CONTROL UNIT CONCERN: On certain subject vehicles, the PLG Control Unit may not switch to the power saving mode even after pressing the push button start and setting the ignition to the off ... Read More »

    • TSB #MT-003-20

      Date Announced:
      AUG 07, 2020
      NHTSA ID:
      #10179154

      Some customers may complain about an inoperative power liftgate (PLG) and the any of the following DTC's stored in memory: ??A?A? U3003:16 (Power liftgate (PLG) control module power supply voltage low input) ??A?A? U3003:17 (Power ... Read More »

    • TSB #SA-049-20

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10177931

      Some customers may experience an engine no start due to low battery voltage. Mazda is aware of the issue and is working on a solution. NOTE: Battery parasitic draw is intermittent. Read More »

    • TSB #06-003-20-3718

      Date Announced:
      JUL 21, 2020
      NHTSA ID:
      #10177845

      Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. Read More »

    • TSB #MT-001-20

      Date Announced:
      JUL 15, 2020
      NHTSA ID:
      #10177853

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #08-001-20-3696a

      Date Announced:
      JUN 10, 2020
      NHTSA ID:
      #10176975

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. ??A?A? DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »

    • TSB #09-019-20-3686

      Date Announced:
      APR 29, 2020
      NHTSA ID:
      #10174589

      Some customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #SA-040-20a

      Date Announced:
      APR 02, 2020
      NHTSA ID:
      #10174677

      Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. Read More »

    • TSB #SA-041-20

      Date Announced:
      MAR 11, 2020
      NHTSA ID:
      #10173253

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-011-20a

      Date Announced:
      FEB 18, 2020
      NHTSA ID:
      #10171780

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #01-002-20-3678

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170813

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #SA-009-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170829

      LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »

    • TSB #09-003-20-3671

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170661

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #SA-052-19

      Date Announced:
      DEC 04, 2019
      NHTSA ID:
      #10169508

      INTERIOR LIGHTING KIT (ILK) INSTALLATION UPDATE. Due to a manufacturing change on the 2020 CX-5, there is an update in the installation instructions that will be reflected in the next printing. Read More »

    • TSB #SA-049-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168118

      Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ??A?A? MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ??A?A? CANNOT COMMUNICATE WITH ... Read More »

    • TSB #MT-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168139

      Some customers may complain about: ??A?A? Intermittent engine no start ??A?A? Instrument cluster red security indicator light ON ??A?A? Engine Start/Start Button Amber indicator light flashing ??A?A? Battery discharge ??A?A? Electrical ... Read More »

    • TSB #SA-047-19

      Date Announced:
      NOV 06, 2019
      NHTSA ID:
      #10168116

      Some customers may have one or more of the following complaints: ??A?A? Infotainment system reboots at times ??A?A? SiriusXM function grayed out ??A?A? SiriusXM stops playing ??A?A? No sound from SiriusXM but other sources work ??A?A? ... Read More »

    • TSB #SA-046-19

      Date Announced:
      NOV 05, 2019
      NHTSA ID:
      #10168115

      On the 2019 Mazda3 (BP) and and all 2020 Mazda vehicles (except CX-3), the CR2032 button cell battery is required for the new type remote transmitter. Read More »

    • TSB #SA-045-19

      Date Announced:
      OCT 30, 2019
      NHTSA ID:
      #10166853

      Currently, Mazda does not have a way to cut the auxiliary keys for the new style remote transmitter as they use a different key code than the previous transmitter key. Read More »

    • TSB #SA-042-19

      Date Announced:
      SEP 25, 2019
      NHTSA ID:
      #10165677

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. NOTE: Before proceeding: Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. Read More »

    • TSB #SA266

      Date Announced:
      DEC 19, 2016
      NHTSA ID:
      #10186263

      MAZDA Mobile start (MMS) cannot communicate with vehicle Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #01-007-23

      Date Announced:
      MAY 09, 2023
      NHTSA ID:
      #10237197

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #08-002-23

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232280

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »

    • TSB #01-006-21-3779a

      Date Announced:
      AUG 24, 2021
      NHTSA ID:
      #10200933

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    • TSB #08-001-20-3696

      Date Announced:
      APR 15, 2020
      NHTSA ID:
      #10174574

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »

    ELECTRICAL SYSTEM:IGNITION

    • TSB #SSPC2b

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179089

      2020 CX-5 AND 2020 CX-9 POWER LIFTGATE (PLG) CONTROL UNIT CONCERN: On certain subject vehicles, the PLG Control Unit may not switch to the power saving mode even after pressing the push button start and setting the ignition to the off ... Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #SA-050-23

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241637

      Some customers may complain about scratches on the instrument cluster lens. Read More »

    • TSB #07-002-23

      Date Announced:
      FEB 01, 2023
      NHTSA ID:
      #10232300

      Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »

    • TSB #SA-039-22

      Date Announced:
      JUN 10, 2022
      NHTSA ID:
      #10215244

      Some customers may complain about scratches on the instrument cluster lens. Read More »

    ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

    • TSB #09-016-23

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232299

      Speedometer replacement procedure Read More »

    • TSB #09-024-22

      Date Announced:
      JUL 18, 2022
      NHTSA ID:
      #10217209

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SA-001-22b

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209746

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-001/22

      Date Announced:
      JAN 11, 2022
      NHTSA ID:
      #10206938

      Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »

    • TSB #09-021-21-3818b

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201772

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #SA-008-21

      Date Announced:
      JAN 25, 2021
      NHTSA ID:
      #10186810

      DTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added. Read More »

    • TSB #09-030-20-3740

      Date Announced:
      SEP 15, 2020
      NHTSA ID:
      #10180667

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #09-022-19-3599a

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169542

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE

    • TSB #15-003-21-3828

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201776

      Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. Read More »

    ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS

    • TSB #15-002/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206958

      Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. Read More »

    ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING

    • TSB #15-002/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206958

      Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. Read More »

    ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR

    • TSB #SA-022-21

      Date Announced:
      MAR 08, 2021
      NHTSA ID:
      #10189946

      When performing the MGSS Workshop Manual 360??A? View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the SST. Read More »

    EXTERIOR LIGHTING

    • TSB #09-041-23

      Date Announced:
      NOV 27, 2023
      NHTSA ID:
      #10246208

      Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. Read More »

    • TSB #09-019-23

      Date Announced:
      APR 12, 2023
      NHTSA ID:
      #10235418

      Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain. Read More »

    • TSB #SA-013-23

      Date Announced:
      MAR 07, 2023
      NHTSA ID:
      #10233564

      Some customers may hear noise from their headlamps. While some noise from the electric motor is normal, it may be louder in one headlamp than the other or both are significantly louder than a known good vehicle. Read More »

    • TSB #SA-010-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232304

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    VISIBILITY

    • TSB #SA-079-23

      Date Announced:
      DEC 01, 2023
      NHTSA ID:
      #10248348

      Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360A?view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts. Read More »

    • TSB #SA-012-23

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233704

      Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. Read More »

    • TSB #SA-010-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232304

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #09-011-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232284

      Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need to be removed for the mirrors to fold in and/or out. Read More »

    • TSB #15-003-21-3828

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201776

      Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. Read More »

    • TSB #09-010-21-3786

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10189825

      Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. Read More »

    • TSB #SA-022-21

      Date Announced:
      MAR 08, 2021
      NHTSA ID:
      #10189946

      When performing the MGSS Workshop Manual 360??A? View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the SST. Read More »

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    • TSB #DRW28

      Date Announced:
      MAR 18, 2020
      NHTSA ID:
      #10173102

      DRW28 - CHROME WINDOW MOLDING CONCERN FROM STRONG WIND DAMAGE - 2020 CX-5 AND CX-9 Read More »

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    VISIBILITY:WINDSHIELD

    • TSB #SA-051-20

      Date Announced:
      MAY 11, 2020
      NHTSA ID:
      #10176054

      Some vehicles may experience an engine no start/no crank with either of the following DTC's stored: P0615:12 - Starter relay circuit malfunction B112A:12 - IG2 relay circuit malfunction. Read More »

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    • TSB #SA-039-23a

      Date Announced:
      SEP 13, 2023
      NHTSA ID:
      #10243569

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #09-011-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232284

      Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need to be removed for the mirrors to fold in and/or out. Read More »

    • TSB #SA-040-21

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10198691

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #MT-003-21

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10198574

      Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    • TSB #SA-012-23

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233704

      Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. Read More »

    • TSB #SA-074-22

      Date Announced:
      NOV 14, 2022
      NHTSA ID:
      #10226923

      Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES

    • TSB #07-004-21-3830

      Date Announced:
      OCT 08, 2021
      NHTSA ID:
      #10202689

      Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. Read More »

    AIR BAGS

    • TSB #08-002-23

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232280

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »

    • TSB #08-003-22

      Date Announced:
      APR 26, 2022
      NHTSA ID:
      #10210918

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. Read More »

    • TSB #SA-042-21

      Date Announced:
      JUN 24, 2021
      NHTSA ID:
      #10198685

      Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc. Read More »

    • TSB #08-001-20-3696a

      Date Announced:
      JUN 10, 2020
      NHTSA ID:
      #10176975

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. ??A?A? DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »

    AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

    • TSB #08-001-20-3696

      Date Announced:
      APR 15, 2020
      NHTSA ID:
      #10174574

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »

    AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT

    • TSB #08-002-23

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232280

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »

    SEAT BELTS

    • TSB #08-001-23

      Date Announced:
      FEB 16, 2023
      NHTSA ID:
      #10232279

      Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. Read More »

    SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

    • TSB #08-003-21-3837

      Date Announced:
      NOV 19, 2021
      NHTSA ID:
      #10203725

      Some vehicles equipped with a seat ventilation system may have the passenger seat belt warning light on, even though there is no passenger in the seat. This concern may be caused by an overly sensitive detection of the occupancy sensor. Read More »

    SEAT BELTS:STATUS INDICATOR SWITCH

    • TSB #08-001-23

      Date Announced:
      FEB 16, 2023
      NHTSA ID:
      #10232279

      Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. Read More »

    STRUCTURE

    • TSB #SA-039-23a

      Date Announced:
      SEP 13, 2023
      NHTSA ID:
      #10243569

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #SA-039-23

      Date Announced:
      JUL 06, 2023
      NHTSA ID:
      #10240496

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #SA-036-23

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238697

      Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the ... Read More »

    • TSB #09-006-23

      Date Announced:
      JAN 23, 2023
      NHTSA ID:
      #10230902

      When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-047-22

      Date Announced:
      NOV 21, 2022
      NHTSA ID:
      #10226894

      Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need to be removed for the mirrors to fold in and/or out. Read More »

    • TSB #SA-008-22a

      Date Announced:
      OCT 17, 2022
      NHTSA ID:
      #10225724

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #09-003-22a

      Date Announced:
      JUN 06, 2022
      NHTSA ID:
      #10215303

      Some vehicles may exhibit the following malfunctions: - The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Read More »

    • TSB #SA-008-22

      Date Announced:
      FEB 10, 2022
      NHTSA ID:
      #10208567

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #MT-001-22

      Date Announced:
      FEB 04, 2022
      NHTSA ID:
      #10208554

      Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Read More »

    • TSB #09-009-21-3759a

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206004

      Rusty Panel at Bottom (Inner Side) of Doors: Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. Read More »

    • TSB #09-028-21-3748a

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206007

      Whistling Noise From Front Door Window Glass or Windshield When Driving At Highway Speed: Some customers may complain about a whistling noise heard from the top of the A-pillar area and/or the top of windshield area when driving at ... Read More »

    • TSB #09-016-21-3797c

      Date Announced:
      NOV 19, 2021
      NHTSA ID:
      #10203727

      Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation ... Read More »

    • TSB #09-033-21-3847

      Date Announced:
      NOV 10, 2021
      NHTSA ID:
      #10203728

      Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. Read More »

    • TSB #09-028-21-3748

      Date Announced:
      SEP 17, 2021
      NHTSA ID:
      #10201775

      Some customers may complain about a whistling noise heard from the top of the A-pillar area when driving at highway speeds. Read More »

    • TSB #09-016-21-3797b

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201771

      Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation ... Read More »

    • TSB #09-016-21-3797a

      Date Announced:
      JUL 12, 2021
      NHTSA ID:
      #10199715

      Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation ... Read More »

    • TSB #09-016-21-3797

      Date Announced:
      MAY 27, 2021
      NHTSA ID:
      #10194656

      Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation ... Read More »

    • TSB #09-009-21-3759

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10189822

      Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint surface when the door is opened/closed. Read More »

    • TSB #09-004-21-3772

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186705

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #09-028-20-3733

      Date Announced:
      SEP 03, 2020
      NHTSA ID:
      #10180665

      Some vehicles may have a loose rear bumper reflector without any visible external damage to the rear bumper cover. Read More »

    • TSB #SA-009-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170829

      LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »

    STRUCTURE:BODY

    • TSB #09-014-24

      Date Announced:
      MAR 05, 2024
      NHTSA ID:
      #10252504

      When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-003-21-3771

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186704

      When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-008-20-3675

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10170819

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #09-029-20-3732

      Date Announced:
      SEP 03, 2020
      NHTSA ID:
      #10180666

      Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become ... Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #09-006-24

      Date Announced:
      FEB 02, 2024
      NHTSA ID:
      #10251363

      Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing ... Read More »

    • TSB #09-015-22

      Date Announced:
      APR 19, 2022
      NHTSA ID:
      #10210936

      Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker's coating surface that reacts with zinc contained in the undercoating and produces ... Read More »

    • TSB #SSPC2b

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179089

      2020 CX-5 AND 2020 CX-9 POWER LIFTGATE (PLG) CONTROL UNIT CONCERN: On certain subject vehicles, the PLG Control Unit may not switch to the power saving mode even after pressing the push button start and setting the ignition to the off ... Read More »

    • TSB #SSPC2a

      Date Announced:
      AUG 10, 2020
      NHTSA ID:
      #10179087

      2020 CX-5 AND 2020 CX-9 POWER LIFTGATE (PLG) CONTROL UNIT CONCERN: On certain subject vehicles, the PLG Control Unit may not switch to the power saving mode even after pressing the push button start and setting the ignition to the off ... Read More »

    • TSB #SSPC2a

      Date Announced:
      AUG 10, 2020
      NHTSA ID:
      #10179088

      2020 CX-5 AND 2020 CX-9 POWER LIFTGATE (PLG) CONTROL UNIT CONCERN: On certain subject vehicles, the PLG Control Unit may not switch to the power saving mode even after pressing the push button start and setting the ignition to the off ... Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #09-022-24

      Date Announced:
      APR 08, 2024
      NHTSA ID:
      #10254088

      Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Read More »

    • TSB #09-006-24

      Date Announced:
      FEB 02, 2024
      NHTSA ID:
      #10251363

      Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing ... Read More »

    • TSB #09-004-22a

      Date Announced:
      AUG 08, 2022
      NHTSA ID:
      #10218727

      Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #SA-050-22

      Date Announced:
      AUG 01, 2022
      NHTSA ID:
      #10218719

      Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. Read More »

    • TSB #09-015-22

      Date Announced:
      APR 19, 2022
      NHTSA ID:
      #10210936

      Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker's coating surface that reacts with zinc contained in the undercoating and produces ... Read More »

    • TSB #09-004/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206952

      Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #09-012-21-3801a

      Date Announced:
      JUN 10, 2021
      NHTSA ID:
      #10198570

      Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. Read More »

    • TSB #09-015-21-3805

      Date Announced:
      MAY 25, 2021
      NHTSA ID:
      #10194655

      Some CX-5 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #09-019-20-3686

      Date Announced:
      APR 29, 2020
      NHTSA ID:
      #10174589

      Some customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    VEHICLE SPEED CONTROL

    • TSB #09-002-21-3770

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186703

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »

    TIRES

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #MT-002-20

      Date Announced:
      AUG 03, 2020
      NHTSA ID:
      #10179228

      New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »

    WHEELS

    • TSB #SA-022-24

      Date Announced:
      APR 10, 2024
      NHTSA ID:
      #10254191

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-031-23

      Date Announced:
      MAY 17, 2023
      NHTSA ID:
      #10237215

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #RF-22-02

      Date Announced:
      DEC 08, 2022
      NHTSA ID:
      #10228649

      Following the release of the 2019 CX-5 (KF) a series of wheels are applicable from the 2019-2021 model year. Each wheel is specified by VIN and supplier code, see table below for a visual representation along with the part number. Read More »

    • TSB #SA-006-22a

      Date Announced:
      MAR 09, 2022
      NHTSA ID:
      #10209752

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #02-002-21-3769a

      Date Announced:
      JUL 19, 2021
      NHTSA ID:
      #10199714

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #02-002-21-3769

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186698

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #MT-002-20

      Date Announced:
      AUG 03, 2020
      NHTSA ID:
      #10179228

      New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »

    • TSB #02-004-20-3685

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10171843

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    TRAILER HITCHES

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    SEATS

    • TSB #09-007-23c

      Date Announced:
      NOV 20, 2023
      NHTSA ID:
      #10246133

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-007-23a

      Date Announced:
      APR 03, 2023
      NHTSA ID:
      #10235415

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #08-001-23

      Date Announced:
      FEB 16, 2023
      NHTSA ID:
      #10232279

      Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. Read More »

    • TSB #09-008-23

      Date Announced:
      FEB 07, 2023
      NHTSA ID:
      #10232401

      Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. Read More »

    • TSB #09-007-23

      Date Announced:
      FEB 01, 2023
      NHTSA ID:
      #10232402

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-012-22

      Date Announced:
      APR 08, 2022
      NHTSA ID:
      #10210933

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #08-003-21-3837

      Date Announced:
      NOV 19, 2021
      NHTSA ID:
      #10203725

      Some vehicles equipped with a seat ventilation system may have the passenger seat belt warning light on, even though there is no passenger in the seat. This concern may be caused by an overly sensitive detection of the occupancy sensor. Read More »

    • TSB #SA-007-21

      Date Announced:
      JAN 22, 2021
      NHTSA ID:
      #10186809

      Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. Read More »

    • TSB #09-007-20-3674a

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10185052

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #SA-016-20

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170942

      Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. Read More »

    • TSB #09-007-20-3674

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10170818

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #08-001-23

      Date Announced:
      FEB 16, 2023
      NHTSA ID:
      #10232279

      Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. Read More »

    • TSB #15-002/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206958

      Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. Read More »

    • TSB #15-004-21-3835

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10203735

      NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. Read More »

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    • TSB #15-002/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206958

      Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. Read More »

    • TSB #SA-037-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173249

      Some vehicles may have one of the following DTCs stored in memory: ??A?A? C1001:92 - Forward sensing camera (FSC) poor field of view ??A?A? B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set ... Read More »

    LANE DEPARTURE

    • TSB #15-001/22

      Date Announced:
      JAN 12, 2022
      NHTSA ID:
      #10206955

      Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. Read More »

    • TSB #15-003-21-3828

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201776

      Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. Read More »

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    LANE DEPARTURE: BLIND SPOT DETECTION

    • TSB #15-001/22

      Date Announced:
      JAN 12, 2022
      NHTSA ID:
      #10206955

      Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. Read More »

    BACK OVER PREVENTION

    • TSB #09-011-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232284

      Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need to be removed for the mirrors to fold in and/or out. Read More »

    • TSB #SA-001/22

      Date Announced:
      JAN 11, 2022
      NHTSA ID:
      #10206938

      Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #SA-001-22c

      Date Announced:
      MAY 23, 2022
      NHTSA ID:
      #10213121

      Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »

    EQUIPMENT

    • TSB #SA-008-24

      Date Announced:
      FEB 06, 2024
      NHTSA ID:
      #10251368

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #01-007-23a

      Date Announced:
      NOV 07, 2023
      NHTSA ID:
      #10246121

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #SA-036-23

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238697

      Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the ... Read More »

    • TSB #RF-22-01R3

      Date Announced:
      JAN 12, 2023
      NHTSA ID:
      #10230864

      This Parts Flash replaces RF-22-01R2 released January 04, 2022. It includes new display repair kit part numbers for the 2018-2019 Mazda2, 2018-2020 CX-3 and 2018-2020 MX-5. Repair kits are available to replace just the screen. Read More »

    • TSB #SA-001-23a

      Date Announced:
      JAN 12, 2023
      NHTSA ID:
      #10230870

      Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: ... Read More »

    • TSB #RF-22-01R2

      Date Announced:
      JAN 04, 2023
      NHTSA ID:
      #10230863

      This Parts Flash replaces RF-22-01R released November 21, 2022. It includes a new display repair kit part number for the 2020-2022 MX-5. Repair kits are available to replace just the screen. Read More »

    • TSB #SA-001-23

      Date Announced:
      JAN 03, 2023
      NHTSA ID:
      #10230869

      Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: ... Read More »

    • TSB #SA-016-22a

      Date Announced:
      DEC 07, 2022
      NHTSA ID:
      #10228651

      There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method Read More »

    • TSB #SA-041-22

      Date Announced:
      JUN 22, 2022
      NHTSA ID:
      #10215250

      Some customers may complain about infotainment center display: Ghost touch, surface peeling, spider cracks. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit. Read More »

    • TSB #SA-039-22

      Date Announced:
      JUN 10, 2022
      NHTSA ID:
      #10215244

      Some customers may complain about scratches on the instrument cluster lens. Read More »

    • TSB #09-003-22a

      Date Announced:
      JUN 06, 2022
      NHTSA ID:
      #10215303

      Some vehicles may exhibit the following malfunctions: - The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Read More »

    • TSB #SA-026-22

      Date Announced:
      APR 27, 2022
      NHTSA ID:
      #10210887

      Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Read More »

    • TSB #09-012-22

      Date Announced:
      APR 08, 2022
      NHTSA ID:
      #10210933

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #SA-016-22

      Date Announced:
      APR 04, 2022
      NHTSA ID:
      #10210847

      There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method Read More »

    • TSB #02-002/22

      Date Announced:
      MAR 31, 2022
      NHTSA ID:
      #10209781

      Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. Read More »

    • TSB #04-001/22

      Date Announced:
      MAR 24, 2022
      NHTSA ID:
      #10209782

      Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. Read More »

    • TSB #09-003/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206950

      Some vehicles may exhibit the following malfunctions: 1. The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Read More »

    • TSB #15-002/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206958

      Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. Read More »

    • TSB #15-001/22

      Date Announced:
      JAN 12, 2022
      NHTSA ID:
      #10206955

      Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. Read More »

    • TSB #SA-001/22

      Date Announced:
      JAN 11, 2022
      NHTSA ID:
      #10206938

      Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »

    • TSB #09-012-21-3801b

      Date Announced:
      DEC 13, 2021
      NHTSA ID:
      #10206005

      Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience all of following symptoms: 1. The door lock/unlock operation will not work using the remote transmitter button. 2. Read More »

    • TSB #08-003-21-3837

      Date Announced:
      NOV 19, 2021
      NHTSA ID:
      #10203725

      Some vehicles equipped with a seat ventilation system may have the passenger seat belt warning light on, even though there is no passenger in the seat. This concern may be caused by an overly sensitive detection of the occupancy sensor. Read More »

    • TSB #09-016-21-3797c

      Date Announced:
      NOV 19, 2021
      NHTSA ID:
      #10203727

      Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation ... Read More »

    • TSB #SA-019-21e

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10203768

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns Read More »

    • TSB #SA-052-21

      Date Announced:
      NOV 04, 2021
      NHTSA ID:
      #10203759

      For improvement of electrical diagnosis, the SKYACTIV??A? Wiring Terminal Test Kits has been delivered all the dealers. Read More »

    • TSB #01-013-21-3753

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202686

      Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2). Read More »

    • TSB #SA-031-21c

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202774

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #SA-031-21b

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202772

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #07-004-21-3830

      Date Announced:
      OCT 08, 2021
      NHTSA ID:
      #10202689

      Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. Read More »

    • TSB #SA-019-21d

      Date Announced:
      SEP 28, 2021
      NHTSA ID:
      #10201864

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #01-011-21-3800a

      Date Announced:
      SEP 27, 2021
      NHTSA ID:
      #10201766

      Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant ... Read More »

    • TSB #MT-002-21

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201777

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »

    • TSB #09-028-21-3748

      Date Announced:
      SEP 17, 2021
      NHTSA ID:
      #10201775

      Some customers may complain about a whistling noise heard from the top of the A-pillar area when driving at highway speeds. Read More »

    • TSB #04-004-21-3821

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201767

      Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. Read More »

    • TSB #09-016-21-3797b

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201771

      Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation ... Read More »

    • TSB #09-021-21-3818b

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201772

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #07-003-21-3825

      Date Announced:
      SEP 10, 2021
      NHTSA ID:
      #10201770

      Some vehicles may exhibit a squeaking noise from the blower motor while it is operating. This is caused by burrs that were not trimmed completely in the manufacturing process of the blower motor. Read More »

    • TSB #SA-019-21c

      Date Announced:
      SEP 01, 2021
      NHTSA ID:
      #10201863

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #09-025-21-3824

      Date Announced:
      AUG 17, 2021
      NHTSA ID:
      #10200527

      This service bulletin provides information regarding the proper use of the driver??A?A?s floor mat to avoid any potential interference with the foot pedals. Read More »

    • TSB #09-021-21-3818

      Date Announced:
      JUL 08, 2021
      NHTSA ID:
      #10199634

      AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready ... Read More »

    • TSB #SA-030-21a

      Date Announced:
      JUN 15, 2021
      NHTSA ID:
      #10198673

      There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Read More »

    • TSB #SA-041-21

      Date Announced:
      JUN 09, 2021
      NHTSA ID:
      #10198689

      Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section ... Read More »

    • TSB #SA-029-21a

      Date Announced:
      JUN 04, 2021
      NHTSA ID:
      #10198677

      APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #SA-034-21

      Date Announced:
      MAY 13, 2021
      NHTSA ID:
      #10194891

      When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage. Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #SA-030-21

      Date Announced:
      MAY 04, 2021
      NHTSA ID:
      #10194762

      Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method Read More »

    • TSB #SA-029-21

      Date Announced:
      APR 26, 2021
      NHTSA ID:
      #10191538

      APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay??A?A? / Android Auto??A?A?, but it can be activated using MDARS. Read More »

    • TSB #SA-019-21a

      Date Announced:
      APR 08, 2021
      NHTSA ID:
      #10190971

      MAZDA CONNECT Symptom Troubleshooting (6th Generation Vehicles). Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-017-21a

      Date Announced:
      MAR 08, 2021
      NHTSA ID:
      #10189949

      CHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 ... Read More »

    • TSB #CSP05c

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188042

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »

    • TSB #CSP05d

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188047

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »

    • TSB #01-003-21-3776

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186696

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. Read More »

    • TSB #07-001-21-3775

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186701

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #09-002-21-3770

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186703

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »

    • TSB #CSP05b

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186707

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #SA-004-20c

      Date Announced:
      DEC 14, 2020
      NHTSA ID:
      #10185181

      In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all ... Read More »

    • TSB #09-007-20-3674a

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10185052

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #SA-058-20c

      Date Announced:
      DEC 03, 2020
      NHTSA ID:
      #10185186

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #SA-035-20b

      Date Announced:
      DEC 02, 2020
      NHTSA ID:
      #10185185

      Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. Read More »

    • TSB #SA-047-20b

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183666

      CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #04-007-20-3713a

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183590

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    • TSB #01-006-20-3695b

      Date Announced:
      NOV 04, 2020
      NHTSA ID:
      #10183589

      Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. Read More »

    • TSB #SA-071-20

      Date Announced:
      OCT 28, 2020
      NHTSA ID:
      #10182123

      Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. Read More »

    • TSB #SA-070-20

      Date Announced:
      OCT 15, 2020
      NHTSA ID:
      #10182122

      APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #SA-047-20a

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182126

      CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »

    • TSB #SA-069-20

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182121

      ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com Read More »

    • TSB #SA-061-20a

      Date Announced:
      SEP 10, 2020
      NHTSA ID:
      #10180714

      If you receive a customer concern about the CHECK IN light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter ... Read More »

    • TSB #09-028-20-3733

      Date Announced:
      SEP 03, 2020
      NHTSA ID:
      #10180665

      Some vehicles may have a loose rear bumper reflector without any visible external damage to the rear bumper cover. Read More »

    • TSB #09-029-20-3732

      Date Announced:
      SEP 03, 2020
      NHTSA ID:
      #10180666

      Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become ... Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    • TSB #09-006-20-3673a

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10177847

      When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #MT-001-20

      Date Announced:
      JUL 15, 2020
      NHTSA ID:
      #10177853

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #SA-004-20a

      Date Announced:
      MAY 11, 2020
      NHTSA ID:
      #10176042

      In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all ... Read More »

    • TSB #09-019-20-3686

      Date Announced:
      APR 29, 2020
      NHTSA ID:
      #10174589

      Some customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #SA-040-20a

      Date Announced:
      APR 02, 2020
      NHTSA ID:
      #10174677

      Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. Read More »

    • TSB #SA-041-20

      Date Announced:
      MAR 11, 2020
      NHTSA ID:
      #10173253

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-032-20

      Date Announced:
      FEB 27, 2020
      NHTSA ID:
      #10171833

      SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. Read More »

    • TSB #SA-026-20

      Date Announced:
      FEB 11, 2020
      NHTSA ID:
      #10171787

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetooth??A?, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux ... Read More »

    • TSB #09-006-20-3673

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10170817

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-008-20-3675

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10170819

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #09-003-20-3671

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170661

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #SA-004-20

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170824

      AUXILIARY KEY CUTTING TEMPORARY PROCEDURE: Currently, Mazda does not have a way to cut the auxiliary keys for the new style remote transmitter as they use a different key code than the previous transmitter key. Read More »

    • TSB #MT-002-19

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169540

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #09-022-19-3599a

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169542

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #01-022-19-3657

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169537

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    • TSB #SA-049-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168118

      Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ??A?A? MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ??A?A? CANNOT COMMUNICATE WITH ... Read More »

    • TSB #MT-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168139

      Some customers may complain about: ??A?A? Intermittent engine no start ??A?A? Instrument cluster red security indicator light ON ??A?A? Engine Start/Start Button Amber indicator light flashing ??A?A? Battery discharge ??A?A? Electrical ... Read More »

    • TSB #SA-047-19

      Date Announced:
      NOV 06, 2019
      NHTSA ID:
      #10168116

      Some customers may have one or more of the following complaints: ??A?A? Infotainment system reboots at times ??A?A? SiriusXM function grayed out ??A?A? SiriusXM stops playing ??A?A? No sound from SiriusXM but other sources work ??A?A? ... Read More »

    • TSB #SA-046-19

      Date Announced:
      NOV 05, 2019
      NHTSA ID:
      #10168115

      On the 2019 Mazda3 (BP) and and all 2020 Mazda vehicles (except CX-3), the CR2032 button cell battery is required for the new type remote transmitter. Read More »

    • TSB #SA-045-19

      Date Announced:
      OCT 30, 2019
      NHTSA ID:
      #10166853

      Currently, Mazda does not have a way to cut the auxiliary keys for the new style remote transmitter as they use a different key code than the previous transmitter key. Read More »

    • TSB #SA-042-19

      Date Announced:
      SEP 25, 2019
      NHTSA ID:
      #10165677

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. NOTE: Before proceeding: Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. Read More »

    • TSB #SA266

      Date Announced:
      DEC 19, 2016
      NHTSA ID:
      #10186263

      MAZDA Mobile start (MMS) cannot communicate with vehicle Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #09-028-23

      Date Announced:
      JUL 07, 2023
      NHTSA ID:
      #10240399

      Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #SA-016-23

      Date Announced:
      MAR 21, 2023
      NHTSA ID:
      #10233669

      There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method Read More »

    • TSB #SA-008-21

      Date Announced:
      JAN 25, 2021
      NHTSA ID:
      #10186810

      DTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added. Read More »

    • TSB #SSPC2a

      Date Announced:
      AUG 10, 2020
      NHTSA ID:
      #10179088

      2020 CX-5 AND 2020 CX-9 POWER LIFTGATE (PLG) CONTROL UNIT CONCERN: On certain subject vehicles, the PLG Control Unit may not switch to the power saving mode even after pressing the push button start and setting the ignition to the off ... Read More »

    • TSB #SA-026-20a

      Date Announced:
      JUN 11, 2020
      NHTSA ID:
      #10177005

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SA-046-21

      Date Announced:
      AUG 10, 2021
      NHTSA ID:
      #10200940

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-032-20

      Date Announced:
      FEB 27, 2020
      NHTSA ID:
      #10171833

      SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #SA-001-23a

      Date Announced:
      JAN 12, 2023
      NHTSA ID:
      #10230870

      Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: ... Read More »

    • TSB #RF-22-01R2

      Date Announced:
      JAN 04, 2023
      NHTSA ID:
      #10230863

      This Parts Flash replaces RF-22-01R released November 21, 2022. It includes a new display repair kit part number for the 2020-2022 MX-5. Repair kits are available to replace just the screen. Read More »

    • TSB #SA-001-23

      Date Announced:
      JAN 03, 2023
      NHTSA ID:
      #10230869

      Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: ... Read More »

    • TSB #SA-041-22c

      Date Announced:
      NOV 22, 2022
      NHTSA ID:
      #10226930

      Some customers may complain about infotainment center display: * Ghost Touch * DTC B108E:04 may be stored (Touch screen operates by itself) * Surface Peeling * DTC B108E:04 may be stored * Spider Cracks * White ... Read More »

    • TSB #SA-041-22

      Date Announced:
      JUN 22, 2022
      NHTSA ID:
      #10215250

      Some customers may complain about infotainment center display: Ghost touch, surface peeling, spider cracks. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit. Read More »

    • TSB #SA-001-22c

      Date Announced:
      MAY 23, 2022
      NHTSA ID:
      #10213121

      Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #09-021-21-3818a

      Date Announced:
      AUG 06, 2021
      NHTSA ID:
      #10200528

      AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready ... Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

    • TSB #22-01R

      Date Announced:
      NOV 21, 2022
      NHTSA ID:
      #10226914

      Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors. Read More »

    • TSB #RF-22-01

      Date Announced:
      SEP 13, 2022
      NHTSA ID:
      #10222452

      Some customers may complain about infotainment center display ghost touch (touch screen operates by itself), surface peeling or spider cracks. Repair kits are available to replace just the screen. Read More »

    EQUIPMENT:MECHANICAL

    • TSB #SA-006-22a

      Date Announced:
      MAR 09, 2022
      NHTSA ID:
      #10209752

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #SA-004-20b

      Date Announced:
      JUL 06, 2020
      NHTSA ID:
      #10177920

      In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all ... Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SA-014-22

      Date Announced:
      MAR 29, 2022
      NHTSA ID:
      #10209761

      Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. Read More »

    • TSB #01-003/22

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209778

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #MT-003/22

      Date Announced:
      MAR 02, 2022
      NHTSA ID:
      #10209728

      Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. Read More »

    • TSB #DRW29

      Date Announced:
      JUL 27, 2020
      NHTSA ID:
      #10177974

      DRW29 - 2020 CX-3, CX-30, CX-5, CX-9, MAZDA6 AND MAZDA3 - SECOND PDI OF ALLOCATED FLEET VEHICLES: Concern Outline: There are 597 vehicles contained in this DRW, and all had a paid Pre-Delivery Inspection performed at the port and were to ... Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-036-20

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173228

      The owner??A?A?s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Read More »

    • TSB #SA-034-20

      Date Announced:
      FEB 28, 2020
      NHTSA ID:
      #10171836

      DTC P0942:49 TROUBLESHOOTING: P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added to the Workshop Manual. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #SA-027-24

      Date Announced:
      APR 26, 2024
      NHTSA ID:
      #10254187

      Some customers may complain about infotainment center display. Peeling, spider cracks and white dots. Read More »

    • TSB #SA-079-23

      Date Announced:
      DEC 01, 2023
      NHTSA ID:
      #10248348

      Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360A?view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts. Read More »

    • TSB #SA-032-23a

      Date Announced:
      OCT 11, 2023
      NHTSA ID:
      #10244679

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #02-002/22

      Date Announced:
      MAR 31, 2022
      NHTSA ID:
      #10209781

      Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. Read More »

    • TSB #04-001/22

      Date Announced:
      MAR 24, 2022
      NHTSA ID:
      #10209782

      Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. Read More »

    • TSB #15-004-21-3835

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10203735

      NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. Read More »

    • TSB #SA-019-21e

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10203768

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns Read More »

    • TSB #01-013-21-3753

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202686

      Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2). Read More »

    • TSB #SA-031-21c

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202774

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #01-011-21-3800a

      Date Announced:
      SEP 27, 2021
      NHTSA ID:
      #10201766

      Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant ... Read More »

    • TSB #15-003-21-3828

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201776

      Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. Read More »

    • TSB #04-004-21-3821

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201767

      Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. Read More »

    • TSB #09-021-21-3818b

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201772

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #15-002-21-3812

      Date Announced:
      JUL 09, 2021
      NHTSA ID:
      #10199641

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    • TSB #SA-019-21a

      Date Announced:
      JUN 25, 2021
      NHTSA ID:
      #10198679

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #SA-022-21

      Date Announced:
      MAR 08, 2021
      NHTSA ID:
      #10189946

      When performing the MGSS Workshop Manual 360??A? View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the SST. Read More »

    • TSB #SA-058-20c

      Date Announced:
      DEC 03, 2020
      NHTSA ID:
      #10185186

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #MT-006-20

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183607

      Some customers may complain about the following MAZDA CONNECT??A?A? Temperature Warning message: ??A?A? Display is too Hot. Screen performance may be decreased until it cools. Read More »

    • TSB #SA-047-20b

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183666

      CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #09-036-20-3756

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183601

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. Read More »

    • TSB #01-006-20-3695b

      Date Announced:
      NOV 04, 2020
      NHTSA ID:
      #10183589

      Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. Read More »

    • TSB #SA-047-20a

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182126

      CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »

    • TSB #09-030-20-3740

      Date Announced:
      SEP 15, 2020
      NHTSA ID:
      #10180667

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    • TSB #09-028-20-3733

      Date Announced:
      SEP 03, 2020
      NHTSA ID:
      #10180665

      Some vehicles may have a loose rear bumper reflector without any visible external damage to the rear bumper cover. Read More »

    • TSB #09-029-20-3732

      Date Announced:
      SEP 03, 2020
      NHTSA ID:
      #10180666

      Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become ... Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    • TSB #DRW28

      Date Announced:
      MAR 18, 2020
      NHTSA ID:
      #10173102

      DRW28 - CHROME WINDOW MOLDING CONCERN FROM STRONG WIND DAMAGE - 2020 CX-5 AND CX-9 Read More »

    • TSB #SA-037-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173249

      Some vehicles may have one of the following DTCs stored in memory: ??A?A? C1001:92 - Forward sensing camera (FSC) poor field of view ??A?A? B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set ... Read More »

    • TSB #SA-011-20a

      Date Announced:
      FEB 18, 2020
      NHTSA ID:
      #10171780

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #01-002-20-3678

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170813

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #09-022-19-3599a

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169542

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #01-022-19-3657

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169537

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    • TSB #SA-042-19

      Date Announced:
      SEP 25, 2019
      NHTSA ID:
      #10165677

      Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. NOTE: Before proceeding: Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #07-004-21-3830

      Date Announced:
      OCT 08, 2021
      NHTSA ID:
      #10202689

      Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. Read More »

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    UNKNOWN OR OTHER

    • TSB #SA-027-24

      Date Announced:
      APR 26, 2024
      NHTSA ID:
      #10254187

      Some customers may complain about infotainment center display. Peeling, spider cracks and white dots. Read More »

    • TSB #07-003-24

      Date Announced:
      APR 22, 2024
      NHTSA ID:
      #10254188

      Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »

    • TSB #09-011-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232284

      Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need to be removed for the mirrors to fold in and/or out. Read More »

    • TSB #SA-039-22

      Date Announced:
      JUN 10, 2022
      NHTSA ID:
      #10215244

      Some customers may complain about scratches on the instrument cluster lens. Read More »

    • TSB #SA-001-22c

      Date Announced:
      MAY 23, 2022
      NHTSA ID:
      #10213121

      Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #MT-001-22

      Date Announced:
      FEB 04, 2022
      NHTSA ID:
      #10208554

      Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Read More »

    • TSB #SA-058-19

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10169513

      WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »