hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
104,950 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2013 Mazda CX-9:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #2

Jun 262019


  • 130,000 miles
The vehicle was being driven at the time on a busy freeway. When started overheating with no warning. The vehicle then cut off on freeway with traffic behind me at a fast speed. Thankfully I was able to get to shoulder. Towed car to shop and was told that Mazda has faulty water pumps and that my engine was destroyed due to coolant leaking into my oil with turned it to a thick mud. New engine needed. I researched online and there are countless consumers complaining of same issue with Mazda. This is extremely dangerous for your car to just stop when traveling at high speeds or traveling on any highway there needs to be a recall on this faulty water pump inside of the Mazda engine. I believe some one soon will be injured or killed by this issue! thankfully it wasn┐T my child and I.

- Castro Valley, CA, USA

problem #1

Nov 132018


  • 79,900 miles
The vehicle was being driven at the time on a busy city street. We noticed some noises which was sounding like metal clanking. This became louder immediately in the span of 5mins and the temperature sensor went off on the dashboard. The vehicle was becoming unresponsive to brakes in the middle of commute traffic. Luckily we got the vehicle stopped on the side of the shoulder without any injuries to anyone. Upon getting the vehicle checked by a ase certified mechanic, it was diagnosed that the internal water pump (suggested as a bad design by them and many others have reported similar stalling situations on the internet) somehow mixed up the coolant and the oil forming a sludge and was unable to control the temperature and lack of lubrication caused the metal clanking. This has rendered the vehicle completely inoperable only after 5years. Seems like engine needs to be replaced. This raises serious safety concern that if this happened on a highway or in the midst of traffic, there could be serious loss of life or injury to the passengers. Upon checking with Mazda, it was ruled that there is no recall for something like this yet. This stance from Mazda is being utterly not responsible for their design flaws and putting a product out in the market.

- Chantilly, VA, USA