10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 23,062 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving into the highway and my vehicle just shut off. I was in the car with my children and I was scared that we were going to be rear ended. I had my mechanic look at the car and he advised me that the water pump leaked and the coolant leaked into the oil. I-€™m having another mechanic provide me with an estimate of how much the repair is going to cost. After the car shut off and I tried to turn it in again the batter, engine and oils light went off and I had the car towed to the local mechanic.
- New Bedford , MA, USA
I have a problem with getting in my car and finding spiders and spider webs. I have been bitten by them and so has my fianc. I got in the car yesterday and a web was coming from the air conditioning vent to the gear handle.
- Beaverdam, VA, USA
I've had my Mazda for only 3 years. I was driving up the hill towards my house to park my car and it just quit working. It shut off and now it will not start. Now I'm stuck paying $400 a month for a car that doesn't even work. It's very disappointing. I think this car should be recalled.
- Monterey, CA, USA
While driving my 2015 Mazda Cx-9 on a very busy interstate, the check engine light appeared on the driver panel. I was traveling with my very young children, ages 4 and 20 months. Approximately 10 miles later, I started hearing a rattling sound under the hood. Shortly thereafter, my car stalled out as I entered my subdivision. My husband had to push the car to our driveway. I called aaa that same day and had the car towed to the dealership that services the vehicle. I was told that the water pump needed to be replaced and was quoted a price to fix the issue. Later, I was told that after further inspection by the dealership that the coolant mixed with fluids and the engine needed to be replaced. I was quoted over $7000 to complete this work. During the course of my research, I have learned that a lot of Mazda customers who have this model vehicle experience this issue quite frequently. I called Mazda customer care and was told that Mazda is not electing to take responsibility for this issue. I was fortunate that I was able to arrive to my subdivision without injuring my children or self, but this is a safety issue that could result in the loss of lives if not corrected immediately.
- Powder Springs, GA, USA
The sunroof exploded from the inside out. The glass completely shattered and fell inside the cabin of the vehicle. The A/C was on and windows were all closed.
- Carlsbad, CA, USA
Bearings in front of vehicle makes much noise. The noise happens when the car is in motion while turning the steering wheel.
- Hollidaysburg, PA, USA
I purchased the car new on September 18,2015. Having the car for 3 months I have been at the service department 3 times. I got home the first day and the belt was not registering and was making noise when I had it on. The last 2 times I continue to hear noise coming from the car. The noise is heard from underneath and it has to be driven for significant amount of minutes before the noise goes away. I recorded the noise on November 28,2015 and called the dealer very upset because its a problem that's not being addressed and fixed. I dropped the car off on Monday November 30,2015 and was told yesterday December 1,2015 that they dont see the problem.this is a new car and I never test driven before buying. I need help. I have the recording but I cant attach it on here.
- New York, NY, USA
- Moreno Valley, CA, USA