10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
23,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Jun 052018

CX-9 Signature 2.5L

  • Automatic transmission
  • 23,000 miles

Driving to work in the morning at 5:45am on 06/05/2018 going 65 mph and my car cuts engine power and starts slowly declining. Pressing gas did nothing and multiple notifications flashing such as Vehicle System malfunction, forward smart city brake support malfunction, smart brake system malfunction. I had to pull off safely to the side of the highway. I let the car sit for 5 minutes while off and then restarted and was able to make it work.

I took pictures as everything was happening because I know the dealer ship will say "welp it ain't happening here so your car is fine." I am very fortunate when I bought the car I decided to lease the vehicle so I can just take the POS back. These malfunctions seem like a very severe problem and I do not want to hang on to the vehicle. Once 30k passes I will be super screwed!

I called dealer ship and they are booked out 2 weeks so I cant even take the car in right away, plus they aren't even sure if they'll have a rental for me when I drop it off. Also to mention, AC unit already had to be replaced, AND a suspension recall. Worse car I've had so far its sucks because Mazda used to be so great. Their service department sucks big time! I never had this type of service or issues this severe with my Chevy.

- Jonathan T., Salinas, CA, US