5.5

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,667 miles

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problem #3

Nov 212023

CX-9

  • miles
The vehicle has tire pressure monitoring system malfunction warnings and parking brake malfunction warnings even after taking to dealership to be fixed. Was told it-??s a known problem by Mazda, should be recalled, but there were not any current recalls for the issue.

- Huntington Beach, CA, USA

problem #2

Jul 272022

CX-9

  • miles
Rear wheel trim partially detached from car while driving, safety risk of large plastic part being caught in rear wheel. Did not hit any debris but heard a loud noise as the part detached. Part is supposed to be held in place by 12 clips but multiple owners of Mazda CX-5 and CX-9 models report this problem. Mazda dealers deny there is a problem even when some new cars have only 3 clips installed. When I called Mazda USA to report, and asked them specifically for a federal government contact to report safety issues, they said calling them was the ONLY way to report an issue, which was not correct. Was told I would have to pay for the repair of this safety issue. See this website for the experience of other owners and a description of the problem: https://mazdas247.com/forum/t/2016-cx-9-wheel-well-trim-became-detached.123861160/ I also personally know another Mazda owner who had the same issue with the part falling off while driving.

- Olympia, WA, USA

problem #1

Apr 052021

CX-9

  • 50,000 miles
I heard a pinging sound coming from one of the wheels. When I got out and looked, I discovered the wheels are beginning to flake and degrade. I contacted Mazda customer service and was told I would have to cover the cost of replacement as the vehicle is out of warranty.

- Falls Church, VA, USA