Please note: The TSB information displayed below are summaries. We do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

The TSB numbers are the NHTSA numbers, which are different from the manufacturer-assigned TSB numbers — the NHTSA doesn't keep track of those. It's a very screwed up situation that's almost completely unhelpful to you as the consumer. Use the issue date or the title when asking your dealer for more information about a TSB.

    STEERING

    • TSB #06-002-19-3585a

      NHTSA ID #10160583

      • Date Announced: MAY 23 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

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    • TSB #02-004-19-3574

      NHTSA ID #10153318

      • Date Announced: JANUARY 23 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain that the steering wheel is off center more than 3░ even when driving straight on a flat road.

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    • TSB #MT-012-18

      NHTSA ID #10154139

      • Date Announced: DECEMBER 11 2018
      • Additional Info: How to Fix

      Summary: If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

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    STEERING:WHEEL AND HANDLE BAR

    • TSB #06-002-19-3585a

      NHTSA ID #10160583

      • Date Announced: MAY 23 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

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    • TSB #02-010-18-3477

      NHTSA ID #10142519

      • Date Announced: MAY 08 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain that the steering wheel is off center more than 3░ even when driving straight on a flat road.

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    • TSB #06-001-17-3307b

      NHTSA ID #10129327

      • Date Announced: DECEMBER 18 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

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    SUSPENSION

    • TSB #02-003-19-3547

      NHTSA ID #10153317

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

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    • TSB #02-001-19-3550

      NHTSA ID #10153315

      • Date Announced: JANUARY 02 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

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    • TSB #02-013-18-3491

      NHTSA ID #10143974

      • Date Announced: JULY 13 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance

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    • TSB #02-007-18-3438

      NHTSA ID #10136773

      • Date Announced: APRIL 20 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). Th

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    • TSB #02-005-18-3444

      NHTSA ID #10134700

      • Date Announced: MARCH 22 2018
      • Additional Info: How to Fix

      Summary: Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

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    • TSB #02-004-18-3426

      NHTSA ID #10136327

      • Date Announced: FEBRUARY 14 2018
      • Additional Info: How to Fix

      Summary: Certain CX-9 vehicles may experience a creaking/squeaking noise from the right rear suspension. The noise may occur while traveling at lower speeds or coming to a stop, or when starting from a stop. The noise can also be duplicated by gentl

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    • TSB #02-007-17-3337b

      NHTSA ID #10129325

      • Date Announced: DECEMBER 01 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps atapproximate 12 - 25 mph (20 - 40 Km/h). The

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    • TSB #02-007-17-3337a

      NHTSA ID #10123438

      • Date Announced: OCTOBER 06 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). Th

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    • TSB #02-007-17-3337

      NHTSA ID #10120350

      • Date Announced: JUNE 09 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit one or both of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). Th

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    SUSPENSION:FRONT:SHOCK ABSORBER

    • TSB #02-006-18-3449

      NHTSA ID #10134930

      • Date Announced: MARCH 26 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

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    • TSB #02-008-17-3354b

      NHTSA ID #10120388

      • Date Announced: SEPTEMBER 12 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. To eli

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    SUSPENSION:FRONT:WHEEL BEARING

    • TSB #SA-016-19

      NHTSA ID #10159204

      • Date Announced: APRIL 08 2019
      • Additional Info: How to Fix

      Summary: There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona

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    • TSB #02-007-17-3337a

      NHTSA ID #10123438

      • Date Announced: OCTOBER 06 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). Th

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    SUSPENSION:REAR:SHOCK ABSORBER

    • TSB #02-006-18-3449

      NHTSA ID #10134930

      • Date Announced: MARCH 26 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

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    • TSB #02-008-17-3354b

      NHTSA ID #10120388

      • Date Announced: SEPTEMBER 12 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. To eli

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    BRAKES (PWS)

    • TSB #00-002-19-3561

      NHTSA ID #10153307

      • Date Announced: JANUARY 14 2019
      • Additional Info: How to Fix

      Summary: Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

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    • TSB #04-002-19-3545

      NHTSA ID #10153227

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

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    • TSB #00-003-18-3480

      NHTSA ID #10142515

      • Date Announced: MAY 11 2018
      • Additional Info: How to Fix

      Summary: Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro

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    • TSB #04-004-18-3468

      NHTSA ID #10136776

      • Date Announced: APRIL 27 2018
      • Additional Info: How to Fix

      Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

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    • TSB #SA-052-17

      NHTSA ID #10111028

      • Date Announced: JULY 06 2017
      • Additional Info: How to Fix

      Summary: Smart City Brake Support (SCBS) frequently asked questions (FAQ)

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    SERVICE BRAKES, HYDRAULIC

    • TSB #00-003-18-3480a

      NHTSA ID #10148003

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

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    • TSB #04-006-18-3496

      NHTSA ID #10143975

      • Date Announced: JULY 30 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a squeaking noise from the front brakes during light braking. This concern usually occurs when the front brake pads have been worn to certain levels. Also, as the pads wear, the chamfer goes away and the grease bet

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    SERVICE BRAKES, AIR

    • TSB #04-001-19-3556

      NHTSA ID #10153319

      • Date Announced: JANUARY 03 2019
      • Additional Info: How to Fix

      Summary: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

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    PARKING BRAKE

    • TSB #SA-042-18

      NHTSA ID #10145254

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: DO NOT follow the instructions on MGSS for performing the ELECTRIC PARKING BRAKE (EPB) FORCED RELEASE PROCEDURE until these instructions are read, otherwise, damage to the EPB system may occur The instructions on MGSS are incorrect in one

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    PARKING BRAKE:DRIVELINE:HYDRAULIC:ACTUATOR

    • TSB #01-001-18-3419a

      NHTSA ID #10144325

      • Date Announced: AUGUST 09 2018
      • Additional Info: How to Fix

      Summary: After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and DTC P0638:00 and/or P2112:00 stored in memory. - P0638:00: Throttle valve actuator control range/

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    ENGINE (PWS)

    • TSB #01-003-19-3557

      NHTSA ID #10153310

      • Date Announced: JANUARY 04 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte

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    • TSB #MT-008-18

      NHTSA ID #10145239

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

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    • TSB #01-017-18-3518

      NHTSA ID #10145243

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: Some customers may experience a check engine light on and DTC P0401:00 stored in memory without any drivability issues. P0401:00 - [PCM] EGR flow insufficient detected. This concern may be caused by the detection logic for the DTC is too se

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    • TSB #01-001-18-3419a

      NHTSA ID #10144325

      • Date Announced: AUGUST 09 2018
      • Additional Info: How to Fix

      Summary: After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and DTC P0638:00 and/or P2112:00 stored in memory. - P0638:00: Throttle valve actuator control range/

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    • TSB #01-010-18-3442b

      NHTSA ID #10143970

      • Date Announced: JULY 30 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit an engine misfire during acceleration with the check engine light flashing and the following DTC(s). P0302:00 - Cylinder No.2 misfire detected and/or P0303:00 - Cylinder No.3 misfire detected NOTE: Even if a misfir

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    • TSB #MT-008-18

      NHTSA ID #10144013

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

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    • TSB #MT-007-18

      NHTSA ID #10144012

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

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    • TSB #SA-026-18

      NHTSA ID #10142533

      • Date Announced: MAY 08 2018
      • Additional Info: How to Fix

      Summary: If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue

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    • TSB #01-012-18-3474

      NHTSA ID #10142516

      • Date Announced: MAY 08 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte

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    • TSB #01-003-18-3421

      NHTSA ID #10136323

      • Date Announced: FEBRUARY 12 2018
      • Additional Info: How to Fix

      Summary: Some customers may experience a lack of power with no warning lights illuminated and no related DTCs stored. This concern most likely occurs when the fuel temperature is high and during situations where high power is required. This concern

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    • TSB #MT-021-17

      NHTSA ID #10129368

      • Date Announced: DECEMBER 05 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

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    ENGINE AND ENGINE COOLING

    • TSB #SA-030-19

      NHTSA ID #10163355

      • Date Announced: JULY 26 2019
      • Additional Info: How to Fix

      Summary: While inspecting turbocharger housings, you may see cracks (fractures) as shown below. The cracks do not affect engine performance or cause any noise, so replacement is NOT necessary.

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    • TSB #00-003-19-3583

      NHTSA ID #10154879

      • Date Announced: MARCH 20 2019
      • Additional Info: How to Fix

      Summary: In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

      More Information »

    • TSB #01-005-19-3548

      NHTSA ID #10153312

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely close

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    • TSB #01-004-19-3558

      NHTSA ID #10153311

      • Date Announced: JANUARY 09 2019
      • Additional Info: How to Fix

      Summary: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a

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    • TSB #SA-029-18

      NHTSA ID #10143955

      • Date Announced: JUNE 06 2018
      • Additional Info: How to Fix

      Summary: IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application a

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    • TSB #01-010-18-3442a

      NHTSA ID #10136771

      • Date Announced: APRIL 27 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit an engine misfire during acceleration with the check engine light flashing and the following DTC(s). P0302:00 - Cylinder No.2 misfire detected and/or P0303:00 - Cylinder No.3 misfire detected NOTE: Even if a misfir

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    • TSB #SA-019-18

      NHTSA ID #10136766

      • Date Announced: APRIL 16 2018
      • Additional Info: How to Fix

      Summary: While inspecting turbocharger housings, you may see cracks (fractures) as shown below. The cracks do not affect engine performance or cause any noise, so replacement is NOT necessary.

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    • TSB #05-004-18-3466

      NHTSA ID #10136780

      • Date Announced: APRIL 16 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil press

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    • TSB #04-003-18-3455

      NHTSA ID #10136775

      • Date Announced: APRIL 02 2018
      • Additional Info: How to Fix

      Summary: Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

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    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO-CHARGER

    • TSB #SA-030-19

      NHTSA ID #10163355

      • Date Announced: JULY 26 2019
      • Additional Info: How to Fix

      Summary: While inspecting turbocharger housings, you may see cracks (fractures) as shown below. The cracks do not affect engine performance or cause any noise, so replacement is NOT necessary.

      More Information »

    • TSB #01-007-17-3349

      NHTSA ID #10120346

      • Date Announced: JUNE 02 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a lack of engine power / intake air leak noise from the engine compartment. Hose clamps A and/or B for the air hose (C) for the turbocharger air outlet pipe (D) may be loose due to insufficient tightening. The tigh

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    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #01-016-18-3522

      NHTSA ID #10145242

      • Date Announced: SEPTEMBER 06 2018
      • Additional Info: How to Fix

      Summary: On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a

      More Information »

    • TSB #01-013-18-3478

      NHTSA ID #10142517

      • Date Announced: MAY 11 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed

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    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    • TSB #01-001-18-3419a

      NHTSA ID #10144325

      • Date Announced: AUGUST 09 2018
      • Additional Info: How to Fix

      Summary: After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and DTC P0638:00 and/or P2112:00 stored in memory. - P0638:00: Throttle valve actuator control range/

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    FUEL SYSTEM, GASOLINE

    • TSB #00-003-19-3583

      NHTSA ID #10154879

      • Date Announced: MARCH 20 2019
      • Additional Info: How to Fix

      Summary: In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

      More Information »

    • TSB #01-003-18-3421

      NHTSA ID #10136323

      • Date Announced: FEBRUARY 12 2018
      • Additional Info: How to Fix

      Summary: Some customers may experience a lack of power with no warning lights illuminated and no related DTCs stored. This concern most likely occurs when the fuel temperature is high and during situations where high power is required. This concern

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    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    • TSB #00-003-19-3583

      NHTSA ID #10154879

      • Date Announced: MARCH 20 2019
      • Additional Info: How to Fix

      Summary: In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

      More Information »

    FUEL SYSTEM, OTHER:FUEL FILTER

    • TSB #RF-16-03R1

      NHTSA ID #10134934

      • Date Announced: MARCH 20 2018
      • Additional Info: How to Fix

      Summary: The SKYACTIV«-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV« oil filters. The unique oil filter can be identified with two white bands as shown below.

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    POWER TRAIN

    • TSB #05-004-19-3466

      NHTSA ID #10160555

      • Date Announced: MAY 20 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pres

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    • TSB #05-002-18-3454

      NHTSA ID #10136778

      • Date Announced: APRIL 02 2018
      • Additional Info: How to Fix

      Summary: The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula w

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    • TSB #01-003-18-3421

      NHTSA ID #10136323

      • Date Announced: FEBRUARY 12 2018
      • Additional Info: How to Fix

      Summary: Some customers may experience a lack of power with no warning lights illuminated and no related DTCs stored. This concern most likely occurs when the fuel temperature is high and during situations where high power is required. This concern

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    • TSB #02-007-17-3337b

      NHTSA ID #10129325

      • Date Announced: DECEMBER 01 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps atapproximate 12 - 25 mph (20 - 40 Km/h). The

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    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #01-009-17-3377a

      NHTSA ID #10129350

      • Date Announced: DECEMBER 22 2017
      • Additional Info: How to Fix

      Summary: Some customers may experience a lack of power when driving. The master warning light or the check engine light turns on and DTC P130C:00 and U0401:00 (ABS) stored in memory. It occurs mostly at low temperatures. Once the ignition is turned

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    • TSB #01-010-17-3378

      NHTSA ID #10120380

      • Date Announced: JULY 26 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may experience DTC P064A stored in the PCM memory. There is no drivability concern and a technician may find this DTC during diagnosis for another concern. P064A:00 - (Fuel Pump Control Module Error). [Detection Condition] T

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    • TSB #MT-014-17

      NHTSA ID #10111042

      • Date Announced: JULY 06 2017
      • Additional Info: How to Fix

      Summary: Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

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    POWER TRAIN:AXLE ASSEMBLY

    • TSB #SA-037-18

      NHTSA ID #10144334

      • Date Announced: AUGUST 15 2018
      • Additional Info: How to Fix

      Summary: Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

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    ELECTRICAL SYSTEM

    • TSB #09-031-19-3625

      NHTSA ID #10163827

      • Date Announced: AUGUST 07 2019
      • Additional Info: How to Fix

      Summary: After the installation of a new instrument cluster, the message "Fctry" or ├┐┬ó├┐┬┐├┐┬┐Factory├┐┬ó├┐┬┐├┐┬Ł is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument

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    • TSB #SA-031-19

      NHTSA ID #10163356

      • Date Announced: JULY 26 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

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    • TSB #SA-029-19

      NHTSA ID #10163333

      • Date Announced: JULY 09 2019
      • Additional Info: How to Fix

      Summary: Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

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    • TSB #09-022-19-3599

      NHTSA ID #10162014

      • Date Announced: JUNE 06 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

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    • TSB #SA-006-19a

      NHTSA ID #10160575

      • Date Announced: MAY 01 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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    • TSB #SA-001-19b

      NHTSA ID #10159198

      • Date Announced: APRIL 05 2019
      • Additional Info: How to Fix

      Summary: APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ)

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    • TSB #SA-001-19a

      NHTSA ID #10155442

      • Date Announced: MARCH 27 2019
      • Additional Info: How to Fix

      Summary: APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.

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    • TSB #05-001-19-3538

      NHTSA ID #10154450

      • Date Announced: FEBRUARY 15 2019
      • Additional Info: How to Fix

      Summary: When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "P" position and the engine s

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    • TSB #SA-006-19

      NHTSA ID #10154457

      • Date Announced: FEBRUARY 04 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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    • TSB #01-006-19-3549

      NHTSA ID #10153313

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Therefore, the engine cannot be started with the auxiliary key if the room

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    • TSB #01-001-19-3551

      NHTSA ID #10153308

      • Date Announced: JANUARY 02 2019
      • Additional Info: How to Fix

      Summary: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

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    • TSB #01-002-19-3552

      NHTSA ID #10153309

      • Date Announced: JANUARY 02 2019
      • Additional Info: How to Fix

      Summary: The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

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    • TSB #SA-047-18

      NHTSA ID #10153296

      • Date Announced: DECEMBER 17 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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    • TSB #MT-002-18

      NHTSA ID #10154138

      • Date Announced: DECEMBER 05 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth« and the same device is also connected to the USB port for charging. The concerns may inc

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    • TSB #MT-011-18

      NHTSA ID #10152372

      • Date Announced: NOVEMBER 27 2018
      • Additional Info: How to Fix

      Summary: SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ

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    • TSB #MT-010-18

      NHTSA ID #10153300

      • Date Announced: NOVEMBER 27 2018
      • Additional Info: How to Fix

      Summary: Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

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    • TSB #SA-043-18

      NHTSA ID #10145255

      • Date Announced: SEPTEMBER 18 2018
      • Additional Info: How to Fix

      Summary: The instructions in the current inventory of the Rear Seat Entertainment (RSE) System are incorrect in some of the steps and have been updated. The P/N of the updated instructions is 0000-8F-N10A. If the accessory instructions with the RSE

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    • TSB #MT-008-18

      NHTSA ID #10145239

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

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    • TSB #MT-004-18

      NHTSA ID #10145237

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

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    • TSB #MT-007-18

      NHTSA ID #10145238

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tra

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    • TSB #SA-042-18

      NHTSA ID #10145254

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: DO NOT follow the instructions on MGSS for performing the ELECTRIC PARKING BRAKE (EPB) FORCED RELEASE PROCEDURE until these instructions are read, otherwise, damage to the EPB system may occur The instructions on MGSS are incorrect in one

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    • TSB #SA-036-18

      NHTSA ID #10143982

      • Date Announced: JULY 30 2018
      • Additional Info: How to Fix

      Summary: MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Inform the customer that all

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    • TSB #MT-007-18

      NHTSA ID #10144012

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

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    • TSB #MT-004-18

      NHTSA ID #10144010

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual

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    • TSB #MT-006-18

      NHTSA ID #10144011

      • Date Announced: JULY 03 2018
      • Additional Info: How to Fix

      Summary: POWER LIFTGATE INOPERATIVE WITH DTC U3003:16: Some customers may complain about an inoperative power liftgate (PLG) with DTC U3003:16 (Power liftgate (PLG) control module power supply voltage low input) is stored in memory. This may be caus

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    • TSB #09-010-18-3440a

      NHTSA ID #10143964

      • Date Announced: JUNE 06 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

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    • TSB #MT-004-18

      NHTSA ID #10134933

      • Date Announced: MARCH 28 2018
      • Additional Info: How to Fix

      Summary: If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

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    • TSB #MT-002-18

      NHTSA ID #10134924

      • Date Announced: FEBRUARY 09 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth« and the same device is also connected to the USB port for charging. The concerns may inc

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    • TSB #01-001-18-3419

      NHTSA ID #10129572

      • Date Announced: JANUARY 24 2018
      • Additional Info: How to Fix

      Summary: After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and DTC P0638:00 and/or P2112:00 stored in memory. - P0638:00: Throttle valve actuator control range/

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    • TSB #MT-001-18

      NHTSA ID #10129354

      • Date Announced: JANUARY 02 2018
      • Additional Info: How to Fix

      Summary: When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The naviga

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    • TSB #SA-074-17

      NHTSA ID #10129352

      • Date Announced: DECEMBER 04 2017
      • Additional Info: How to Fix

      Summary: If the BSM control module is replaced, Auto Configuration and BSM Radar Test must be performed: 1. Auto Configuration -When the ignition is switched ON, the blind spot monitoring (BSM) reads the vehicle specification information sent via CA

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    • TSB #15-005-17-3358b

      NHTSA ID #10123444

      • Date Announced: OCTOBER 27 2017
      • Additional Info: How to Fix

      Summary: Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area.? Adjacent vehicle (B) drivi

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    • TSB #15-005-17-3358a

      NHTSA ID #10123440

      • Date Announced: OCTOBER 09 2017
      • Additional Info: How to Fix

      Summary: Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

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    • TSB #09-017-17-3347c

      NHTSA ID #10118472

      • Date Announced: AUGUST 23 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

      More Information »

    • TSB #09-001-17-3296b

      NHTSA ID #10118468

      • Date Announced: AUGUST 09 2017
      • Additional Info: How to Fix

      Summary: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

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    • TSB #09-034-17-3379

      NHTSA ID #10118465

      • Date Announced: AUGUST 04 2017
      • Additional Info: How to Fix

      Summary: Some customers may experience the 8-inch center display sometimes turns black while driving. When the display turns black, the sound (for navigation or audio system) can still be heard and the volume can be controlled. The center display ma

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    • TSB #15-005-17-3358

      NHTSA ID #10118466

      • Date Announced: AUGUST 04 2017
      • Additional Info: How to Fix

      Summary: Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

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    • TSB #01-009-17-3377

      NHTSA ID #10120379

      • Date Announced: JULY 26 2017
      • Additional Info: How to Fix

      Summary: Some customers may experience a lack of power when driving. The master warning light or the check engine light turns on and DTC P130C stored in memory. It occurs mostly at low temperatures. Once the ignition is turned off and on, the concer

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    • TSB #RF-17-05

      NHTSA ID #10111044

      • Date Announced: JULY 11 2017
      • Additional Info: How to Fix

      Summary: There is a minor error with the Controller Programming instructions included with the accessory remote start kit C960-V7-620. In the current "Registration (programming) of the controller" instructions, step 5 shows an incorrect image. The f

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    • TSB #MT-014-17

      NHTSA ID #10111042

      • Date Announced: JULY 06 2017
      • Additional Info: How to Fix

      Summary: Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

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    • TSB #SA-048-17

      NHTSA ID #10111021

      • Date Announced: JUNE 05 2017
      • Additional Info: How to Fix

      Summary: In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).

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    ELECTRICAL SYSTEM:BATTERY

    • TSB #MT-010-18

      NHTSA ID #10152371

      • Date Announced: NOVEMBER 27 2018
      • Additional Info: How to Fix

      Summary: Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

      More Information »

    • TSB #MT-008-18

      NHTSA ID #10145239

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

      More Information »

    • TSB #MT-004-18

      NHTSA ID #10145237

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

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    • TSB #01-008-18-3451

      NHTSA ID #10134928

      • Date Announced: MARCH 26 2018
      • Additional Info: How to Fix

      Summary: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

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    • TSB #01-009-18-3452

      NHTSA ID #10134929

      • Date Announced: MARCH 26 2018
      • Additional Info: How to Fix

      Summary: The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

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    ELECTRICAL SYSTEM:IGNITION

    • TSB #05-001-19-3538

      NHTSA ID #10154450

      • Date Announced: FEBRUARY 15 2019
      • Additional Info: How to Fix

      Summary: When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "P" position and the engine s

      More Information »

    • TSB #MT-010-18

      NHTSA ID #10152371

      • Date Announced: NOVEMBER 27 2018
      • Additional Info: How to Fix

      Summary: Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

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    • TSB #SA-049-17

      NHTSA ID #10111022

      • Date Announced: JUNE 13 2017
      • Additional Info: How to Fix

      Summary: There are a few issues with the accessory C960-V7-620 remote start kit instructions. In the current ?Registration (programming) of the controller? instructions, step 5shows an incorrect image. The function button is the lower button. The co

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    DIGITAL INSTRUMENT PANEL

    • TSB #09-009-19-3566

      NHTSA ID #10153339

      • Date Announced: JANUARY 14 2019
      • Additional Info: How to Fix

      Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

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    • TSB #09-002-18-3410

      NHTSA ID #10129566

      • Date Announced: JANUARY 09 2018
      • Additional Info: How to Fix

      Summary: After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the fac

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    • TSB #09-035-17-3080

      NHTSA ID #10118467

      • Date Announced: AUGUST 07 2017
      • Additional Info: How to Fix

      Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

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    • TSB #SA-061-17

      NHTSA ID #10111036

      • Date Announced: JULY 12 2017
      • Additional Info: How to Fix

      Summary: In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations isę 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En

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    • TSB #09018173351

      NHTSA ID #10118129

      • Date Announced: MAY 22 2017
      • Additional Info: How to Fix

      Summary: Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer

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    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #SA-047-18

      NHTSA ID #10152382

      • Date Announced: NOVEMBER 06 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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    • TSB #SA-017-18

      NHTSA ID #10134945

      • Date Announced: MARCH 28 2018
      • Additional Info: How to Fix

      Summary: Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that ha

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    • TSB #09-010-18-3440

      NHTSA ID #10134694

      • Date Announced: MARCH 19 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

      More Information »

    • TSB #09-001-18-3387a

      NHTSA ID #10136368

      • Date Announced: FEBRUARY 22 2018
      • Additional Info: How to Fix

      Summary: Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused

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    • TSB #09-007-18-3422

      NHTSA ID #10136370

      • Date Announced: FEBRUARY 14 2018
      • Additional Info: How to Fix

      Summary: Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.

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    • TSB #SA-036-17

      NHTSA ID #10118754

      • Date Announced: SEPTEMBER 13 2017
      • Additional Info: How to Fix

      Summary: IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.

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    • TSB #SA-063-17

      NHTSA ID #10111038

      • Date Announced: JULY 21 2017
      • Additional Info: How to Fix

      Summary: Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal

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    • TSB #09-017-17-3347b

      NHTSA ID #10120373

      • Date Announced: JULY 12 2017
      • Additional Info: How to Fix

      Summary: All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic

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    • TSB #RF-17-05

      NHTSA ID #10111044

      • Date Announced: JULY 11 2017
      • Additional Info: How to Fix

      Summary: There is a minor error with the Controller Programming instructions included with the accessory remote start kit C960-V7-620. In the current "Registration (programming) of the controller" instructions, step 5 shows an incorrect image. The f

      More Information »

    • TSB #MT-014-17

      NHTSA ID #10111042

      • Date Announced: JULY 06 2017
      • Additional Info: How to Fix

      Summary: Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

      More Information »

    • TSB #09-017-17-3347a

      NHTSA ID #10120348

      • Date Announced: JUNE 05 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the

      More Information »

    • TSB #SA-048-17

      NHTSA ID #10111021

      • Date Announced: JUNE 05 2017
      • Additional Info: How to Fix

      Summary: In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).

      More Information »

    • TSB #SA-046-17

      NHTSA ID #10116229

      • Date Announced: MAY 16 2017
      • Additional Info: How to Fix

      Summary: An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system.

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    • TSB #09017173346

      NHTSA ID #10118128

      • Date Announced: MAY 16 2017
      • Additional Info: How to Fix

      Summary: All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic

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    EXTERIOR LIGHTING

    • TSB #09-003-19-3555a

      NHTSA ID #10154529

      • Date Announced: MARCH 15 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

      More Information »

    • TSB #09-003-19-3555

      NHTSA ID #10153332

      • Date Announced: JANUARY 03 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

      More Information »

    • TSB #MT-010-18

      NHTSA ID #10152371

      • Date Announced: NOVEMBER 27 2018
      • Additional Info: How to Fix

      Summary: Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

      More Information »

    • TSB #15-005-17-3358b

      NHTSA ID #10123444

      • Date Announced: OCTOBER 27 2017
      • Additional Info: How to Fix

      Summary: Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area.? Adjacent vehicle (B) drivi

      More Information »

    EXTERIOR LIGHTING:HEADLIGHTS

    • TSB #09-003-19-3555a

      NHTSA ID #10154529

      • Date Announced: MARCH 15 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

      More Information »

    • TSB #09-011-18-3448

      NHTSA ID #10134701

      • Date Announced: MARCH 22 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

      More Information »

    • TSB #09-001-17-3296b

      NHTSA ID #10118468

      • Date Announced: AUGUST 09 2017
      • Additional Info: How to Fix

      Summary: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

      More Information »

    • TSB #SA-057-17

      NHTSA ID #10111033

      • Date Announced: JULY 06 2017
      • Additional Info: How to Fix

      Summary: High Beam Control (HBC) system frequently asked questions (FAQ)

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    • TSB #09-008-17-3324

      NHTSA ID #10111011

      • Date Announced: MARCH 09 2017
      • Additional Info: How to Fix

      Summary: Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit

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    EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

    • TSB #SA-023-18

      NHTSA ID #10142530

      • Date Announced: MAY 01 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w

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    • TSB #SA-066-17

      NHTSA ID #10118751

      • Date Announced: SEPTEMBER 01 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern

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    EXTERIOR LIGHTING:TAIL LIGHTS

    • TSB #09-003-19-3555a

      NHTSA ID #10154529

      • Date Announced: MARCH 15 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

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    • TSB #09-011-18-3448

      NHTSA ID #10134701

      • Date Announced: MARCH 22 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

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    VISIBILITY

    • TSB #15-005-17-3358a

      NHTSA ID #10123440

      • Date Announced: OCTOBER 09 2017
      • Additional Info: How to Fix

      Summary: Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

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    • TSB #15-005-17-3358

      NHTSA ID #10118466

      • Date Announced: AUGUST 04 2017
      • Additional Info: How to Fix

      Summary: Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

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    VISIBILITY:WINDSHIELD

    • TSB #SA-058-17

      NHTSA ID #10111034

      • Date Announced: JULY 06 2017
      • Additional Info: How to Fix

      Summary: CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.

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    VISIBILITY:REARVIEW MIRRORS/DEVICES

    • TSB #MT-007-18

      NHTSA ID #10144012

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

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    AIR BAGS

    • TSB #08-001-19-3544

      NHTSA ID #10153329

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

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    • TSB #08-001-18-3457

      NHTSA ID #10136784

      • Date Announced: APRIL 05 2018
      • Additional Info: How to Fix

      Summary: This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

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    • TSB #MT-003-18

      NHTSA ID #10134925

      • Date Announced: FEBRUARY 16 2018
      • Additional Info: How to Fix

      Summary: The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

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    AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM OCS

    • TSB #SA-027-18

      NHTSA ID #10142534

      • Date Announced: MAY 23 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

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    SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

    • TSB #SA-027-18

      NHTSA ID #10142534

      • Date Announced: MAY 23 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

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    STRUCTURE

    • TSB #09-008-19-3565

      NHTSA ID #10153338

      • Date Announced: JANUARY 14 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has be

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    • TSB #09-014-18-3443a

      NHTSA ID #10148068

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

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    • TSB #09-021-18-3459a

      NHTSA ID #10148071

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b

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    • TSB #09-014-18-3443

      NHTSA ID #10134702

      • Date Announced: MARCH 22 2018
      • Additional Info: How to Fix

      Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

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    • TSB #09-001-17-3296b

      NHTSA ID #10118468

      • Date Announced: AUGUST 09 2017
      • Additional Info: How to Fix

      Summary: When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

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    • TSB #1098M

      NHTSA ID #10091610

      • Date Announced: JULY 22 2016
      • Additional Info: How to Fix

      Summary: WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.

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    STRUCTURE:BODY

    • TSB #MT-012-18

      NHTSA ID #10154139

      • Date Announced: DECEMBER 11 2018
      • Additional Info: How to Fix

      Summary: If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

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    STRUCTURE:BODY:BUMPERS

    • TSB #09-042-18-3536

      NHTSA ID #10152380

      • Date Announced: NOVEMBER 30 2018
      • Additional Info: How to Fix

      Summary: Some customers may notice cracks at one or both ends of the front bumper near the front fender / front combination light. This may be caused when driving over bumps. The bumper fascia may receive higher than expected forces, depending on dr

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    • TSB #09-023-17-3348a

      NHTSA ID #10118464

      • Date Announced: AUGUST 04 2017
      • Additional Info: How to Fix

      Summary: On some vehicles, the front bumper cover may pop out causing a poor appearance complaint. This may be caused by an insufficient amount of holding force of the bumper slider. To eliminate this concern, the configuration of the bumper slider

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    • TSB #09-023-17-3348

      NHTSA ID #10120358

      • Date Announced: JUNE 16 2017
      • Additional Info: How to Fix

      Summary: On some vehicles, the front bumper cover may pop out causing a poor appearance complaint. This may be caused by an insufficient amount of holding force of the bumper slider.

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    STRUCTURE:BODY:DOOR

    • TSB #09-018-19-3584

      NHTSA ID #10159278

      • Date Announced: APRIL 24 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the rear door(s). This concern is caused by insufficient weatherstrip gripping force. To eliminate this concern, the shape of the weatherstrip

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    • TSB #09-004-18-3402a

      NHTSA ID #10129573

      • Date Announced: JANUARY 29 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the reardoor(s). This concern is caused by insufficient weatherstrip gripping force.

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    • TSB #09-004-18-3402

      NHTSA ID #10129568

      • Date Announced: JANUARY 11 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the reardoor(s). This concern is caused by insufficient weatherstrip gripping force.

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    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #09-012-19-3535

      NHTSA ID #10154530

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: While stopped with the transmission in Park position, some vehicles may exhibit concerns that the liftgate unlatches itself without pressing the liftgate opener switch (1) or it will not unlatch when pressing the liftgate opener switch (1).

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    • TSB #MT-006-18

      NHTSA ID #10144011

      • Date Announced: JULY 03 2018
      • Additional Info: How to Fix

      Summary: POWER LIFTGATE INOPERATIVE WITH DTC U3003:16: Some customers may complain about an inoperative power liftgate (PLG) with DTC U3003:16 (Power liftgate (PLG) control module power supply voltage low input) is stored in memory. This may be caus

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    STRUCTURE:BODY:TRUNK LID

    • TSB #09-021-18-3459

      NHTSA ID #10136788

      • Date Announced: APRIL 05 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

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    STRUCTURE:BODY:HOOD

    • TSB #SA-024-18

      NHTSA ID #10142531

      • Date Announced: MAY 03 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

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    • TSB #09-021-18-3459

      NHTSA ID #10136788

      • Date Announced: APRIL 05 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

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    STRUCTURE:BODY:ROOF AND PILLARS

    • TSB #09-021-18-3459

      NHTSA ID #10136788

      • Date Announced: APRIL 05 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

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    LATCHES/LOCKS/LINKAGES

    • TSB #09-012-19-3535

      NHTSA ID #10154530

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: While stopped with the transmission in Park position, some vehicles may exhibit concerns that the liftgate unlatches itself without pressing the liftgate opener switch (1) or it will not unlatch when pressing the liftgate opener switch (1).

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    VEHICLE SPEED CONTROL

    • TSB #09-034-18-3430a

      NHTSA ID #10148072

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

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    • TSB #09-034-18-3430

      NHTSA ID #10144333

      • Date Announced: AUGUST 31 2018
      • Additional Info: How to Fix

      Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

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    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #02-011-18-3476

      NHTSA ID #10142520

      • Date Announced: MAY 08 2018
      • Additional Info: How to Fix

      Summary: This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system.The Tire Pressure Monitoring System (TPMS) monitors the tire pressure of all four tires

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    • TSB #02-009-18-3472

      NHTSA ID #10142518

      • Date Announced: MAY 07 2018
      • Additional Info: How to Fix

      Summary: Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery.TPMS INITIALIZATION PROCESS: When any of the services belo

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    WHEELS

    • TSB #SA-016-19

      NHTSA ID #10159204

      • Date Announced: APRIL 08 2019
      • Additional Info: How to Fix

      Summary: There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona

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    • TSB #02-002-19-3546

      NHTSA ID #10153316

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

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    • TSB #02-003-18-3501

      NHTSA ID #10143973

      • Date Announced: JULY 30 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely.

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    • TSB #02-008-18-3467

      NHTSA ID #10136774

      • Date Announced: APRIL 27 2018
      • Additional Info: How to Fix

      Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

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    SEATS

    • TSB #09-006-19-3563

      NHTSA ID #10153335

      • Date Announced: JANUARY 14 2019
      • Additional Info: How to Fix

      Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

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    • TSB #09-015-18-3445a

      NHTSA ID #10148069

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec

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    • TSB #09-015-18-3445

      NHTSA ID #10134698

      • Date Announced: MARCH 22 2018
      • Additional Info: How to Fix

      Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

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    • TSB #09-009-18-3439

      NHTSA ID #10134693

      • Date Announced: MARCH 14 2018
      • Additional Info: How to Fix

      Summary: On some vehicles, the second-row seat back does not fold (B) or slide (C) forward when the walk-in lever (A) is pulled up to access to the 3rd row seats. Also, the recliner lever knob (D) may not operate on some vehicles. These concerns may

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    • TSB #09-036-17-3375

      NHTSA ID #10118469

      • Date Announced: AUGUST 09 2017
      • Additional Info: How to Fix

      Summary: On some vehicles, the second-row seat back does not fold (B) or slide (C) forward when the walk-in lever (A) is pulled up to access to the 3rd row seats. Also, the recliner lever knob (D) may not operate on some vehicles. These concerns may

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    SEATS:MID/REAR ASSEMBLY

    • TSB #09-036-17-3375

      NHTSA ID #10118469

      • Date Announced: AUGUST 09 2017
      • Additional Info: How to Fix

      Summary: On some vehicles, the second-row seat back does not fold (B) or slide (C) forward when the walk-in lever (A) is pulled up to access to the 3rd row seats. Also, the recliner lever knob (D) may not operate on some vehicles. These concerns may

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    FORWARD COLLISION AVOIDANCE

    • TSB #SA-003-19

      NHTSA ID #10163327

      • Date Announced: JULY 30 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco

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    FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

    • TSB #SA-056-17

      NHTSA ID #10111032

      • Date Announced: JULY 06 2017
      • Additional Info: How to Fix

      Summary: Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)

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    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM

    • TSB #MT-016-17

      NHTSA ID #10125469

      • Date Announced: OCTOBER 18 2017
      • Additional Info: How to Fix

      Summary: The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a

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    • TSB #SA-066-17

      NHTSA ID #10118751

      • Date Announced: SEPTEMBER 01 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern

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    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    • TSB #SA-003-19

      NHTSA ID #10163327

      • Date Announced: JULY 30 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco

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    • TSB #SA-003-19

      NHTSA ID #10153305

      • Date Announced: JANUARY 14 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w

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    LANE DEPARTURE

    • TSB #SA-053-17

      NHTSA ID #10111029

      • Date Announced: JULY 06 2017
      • Additional Info: How to Fix

      Summary: Lane Departure Warning System (LDWS) frequently asked questions (FAQ)

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    LANE DEPARTURE: WARNING

    • TSB #SA-023-18

      NHTSA ID #10142530

      • Date Announced: MAY 01 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w

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    LANE DEPARTURE: BLIND SPOT DETECTION

    • TSB #15-005-17-3358

      NHTSA ID #10118466

      • Date Announced: AUGUST 04 2017
      • Additional Info: How to Fix

      Summary: Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

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    • TSB #SA-054-17

      NHTSA ID #10111030

      • Date Announced: JULY 06 2017
      • Additional Info: How to Fix

      Summary: Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ)

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    BACK OVER PREVENTION

    • TSB #09-033-19-3590

      NHTSA ID #10164046

      • Date Announced: AUGUST 16 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit the rear parking sensor beeping without any obstacles behind it when the shift lever is shifted into Reverse. This concern only occurs when the rear USB power outlet (1) is broken. This is caused by noise from USB

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    • TSB #SA-006-19a

      NHTSA ID #10160575

      • Date Announced: MAY 01 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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    EQUIPMENT

    • TSB #09-031-19-3625

      NHTSA ID #10163827

      • Date Announced: AUGUST 07 2019
      • Additional Info: How to Fix

      Summary: After the installation of a new instrument cluster, the message "Fctry" or ├┐┬ó├┐┬┐├┐┬┐Factory├┐┬ó├┐┬┐├┐┬Ł is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument

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    • TSB #SA-029-19a

      NHTSA ID #10163334

      • Date Announced: JULY 31 2019
      • Additional Info: How to Fix

      Summary: The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.

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    • TSB #SA-031-19

      NHTSA ID #10163356

      • Date Announced: JULY 26 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

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    • TSB #07-002-19-3616

      NHTSA ID #10163367

      • Date Announced: JULY 16 2019
      • Additional Info: How to Fix

      Summary: A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

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    • TSB #SA-029-19

      NHTSA ID #10163333

      • Date Announced: JULY 09 2019
      • Additional Info: How to Fix

      Summary: Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

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    • TSB #SA-027-19

      NHTSA ID #10162027

      • Date Announced: JUNE 25 2019
      • Additional Info: How to Fix

      Summary: ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/

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    • TSB #09-022-19-3599

      NHTSA ID #10162014

      • Date Announced: JUNE 06 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

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    • TSB #SA-001-19b

      NHTSA ID #10159198

      • Date Announced: APRIL 05 2019
      • Additional Info: How to Fix

      Summary: APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ)

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    • TSB #SA-013-19

      NHTSA ID #10159201

      • Date Announced: APRIL 01 2019
      • Additional Info: How to Fix

      Summary: MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto

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    • TSB #09-016-19-3531

      NHTSA ID #10155438

      • Date Announced: MARCH 28 2019
      • Additional Info: How to Fix

      Summary: Some customers may notice the rear A/C vent cover is loose / detached from the carpet, which may also be torn or damaged. This concern may be caused when excessive force is applied to the A/C vent cover clip, resulting in a loose or dislodg

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    • TSB #SA-001-19a

      NHTSA ID #10155442

      • Date Announced: MARCH 27 2019
      • Additional Info: How to Fix

      Summary: APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.

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    • TSB #00-003-19-3583

      NHTSA ID #10154879

      • Date Announced: MARCH 20 2019
      • Additional Info: How to Fix

      Summary: In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

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    • TSB #09-007-19-3564a

      NHTSA ID #10153337

      • Date Announced: JANUARY 29 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH« hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH« hands-free and/or text messaging customer concerns, Mazda created a special s

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    • TSB #SA-001-19a

      NHTSA ID #10153303

      • Date Announced: JANUARY 24 2019
      • Additional Info: How to Fix

      Summary: APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)

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    • TSB #09-007-19-3564

      NHTSA ID #10153336

      • Date Announced: JANUARY 14 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH« hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH« hands-free and/or text messaging customer concerns, Mazda created a special s

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    • TSB #00-001-19-3560

      NHTSA ID #10153306

      • Date Announced: JANUARY 14 2019
      • Additional Info: How to Fix

      Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man

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    • TSB #09-005-19-3562

      NHTSA ID #10153334

      • Date Announced: JANUARY 14 2019
      • Additional Info: How to Fix

      Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

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    • TSB #09-004-19-3543

      NHTSA ID #10153333

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

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    • TSB #SA-001-19

      NHTSA ID #10153302

      • Date Announced: JANUARY 04 2019
      • Additional Info: How to Fix

      Summary: APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)

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    • TSB #09-001-19-3553

      NHTSA ID #10153330

      • Date Announced: JANUARY 03 2019
      • Additional Info: How to Fix

      Summary: When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

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    • TSB #SA-050-18

      NHTSA ID #10153298

      • Date Announced: DECEMBER 11 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Example: A customer ma

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    • TSB #SA-005-18

      NHTSA ID #10153294

      • Date Announced: DECEMBER 07 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art and artist biographies are not provided by SiriusXM Satelli

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    • TSB #09-010-18-3440b

      NHTSA ID #10153289

      • Date Announced: DECEMBER 05 2018
      • Additional Info: How to Fix

      Summary: All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.Some vehicle

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    • TSB #MT-002-18

      NHTSA ID #10154138

      • Date Announced: DECEMBER 05 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth« and the same device is also connected to the USB port for charging. The concerns may inc

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    • TSB #MT-011-18

      NHTSA ID #10153301

      • Date Announced: NOVEMBER 27 2018
      • Additional Info: How to Fix

      Summary: SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ

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    • TSB #09-020-18-3458b

      NHTSA ID #10148070

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH« hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH« hands-free and/or text messaging customer concerns, Mazda created a special s

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    • TSB #09-034-18-3430a

      NHTSA ID #10148072

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

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    • TSB #09-021-18-3459a

      NHTSA ID #10148071

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b

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    • TSB #00-003-18-3480a

      NHTSA ID #10148003

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

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    • TSB #00-001-18-3446a

      NHTSA ID #10148002

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man

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    • TSB #09-014-18-3443a

      NHTSA ID #10148068

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

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    • TSB #SA-043-18

      NHTSA ID #10145255

      • Date Announced: SEPTEMBER 18 2018
      • Additional Info: How to Fix

      Summary: The instructions in the current inventory of the Rear Seat Entertainment (RSE) System are incorrect in some of the steps and have been updated. The P/N of the updated instructions is 0000-8F-N10A. If the accessory instructions with the RSE

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    • TSB #MT-004-18

      NHTSA ID #10145237

      • Date Announced: SEPTEMBER 14 2018
      • Additional Info: How to Fix

      Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

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    • TSB #MT-004-18

      NHTSA ID #10144010

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual

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    • TSB #SA-034-18

      NHTSA ID #10143980

      • Date Announced: JULY 16 2018
      • Additional Info: How to Fix

      Summary: MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ)

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    • TSB #SA-031-18

      NHTSA ID #10143957

      • Date Announced: JUNE 27 2018
      • Additional Info: How to Fix

      Summary: When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to MGSS (RADAR UNIT INSPECTION) for pro

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    • TSB #09-020-18-3458a

      NHTSA ID #10143965

      • Date Announced: JUNE 20 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH« hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH« hands-free and/or text messaging customer concerns, Mazda created a special s

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    • TSB #09-025-18-3479

      NHTSA ID #10142527

      • Date Announced: MAY 11 2018
      • Additional Info: How to Fix

      Summary: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

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    • TSB #09-023-18-3475

      NHTSA ID #10142525

      • Date Announced: MAY 08 2018
      • Additional Info: How to Fix

      Summary: When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

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    • TSB #01-011-18-3456

      NHTSA ID #10136772

      • Date Announced: APRIL 05 2018
      • Additional Info: How to Fix

      Summary: The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu

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    • TSB #MT-004-18

      NHTSA ID #10134933

      • Date Announced: MARCH 28 2018
      • Additional Info: How to Fix

      Summary: If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

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    • TSB #00-001-18-3446

      NHTSA ID #10134699

      • Date Announced: MARCH 22 2018
      • Additional Info: How to Fix

      Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu

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    • TSB #SA-008-18

      NHTSA ID #10134920

      • Date Announced: FEBRUARY 20 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.

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    • TSB #MT-003-18

      NHTSA ID #10134925

      • Date Announced: FEBRUARY 16 2018
      • Additional Info: How to Fix

      Summary: The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

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    • TSB #09-034-17-3379

      NHTSA ID #10118465

      • Date Announced: AUGUST 04 2017
      • Additional Info: How to Fix

      Summary: Some customers may experience the 8-inch center display sometimes turns black while driving. When the display turns black, the sound (for navigation or audio system) can still be heard and the volume can be controlled. The center display ma

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    • TSB #MT-005-17

      NHTSA ID #10098386

      • Date Announced: MARCH 27 2017
      • Additional Info: How to Fix

      Summary: SOME VEHICLES EQUIPPED WITH MAZDA RADAR CRUISE CONTROL (MRCC) WILL NOT SET (THE SYSTEM STAYS ON STANDBY) IF THE DRIVER'S SEAT BELT IS NOT FASTENED. THIS IS A NORMAL CONDITION. DO NOT PERFORM ANY REPAIRS FOR THIS CONDITION.

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    • TSB #MTI_1115

      NHTSA ID #10084957

      • Date Announced: AUGUST 16 2016
      • Additional Info: How to Fix

      Summary: BSM SYSTEM VEHICLE DETECTION HAS CHANGED. ALTHOUGH THE OVERALL FUNCTION IS THE SAME AS PREVIOUS VEHICLES, VEHICLE DETECTION IS DIFFERENT. FOR DETAILED BSM SYSTEM INFORMATION, REFER TO SERVICE HIGHLIGHTS.

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    • TSB #00-004-16-3237

      NHTSA ID #10092487

      • Date Announced: AUGUST 11 2016
      • Additional Info: How to Fix

      Summary: RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNER┐S MANUAL.

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    • TSB #MTI_1111

      NHTSA ID #10084949

      • Date Announced: AUGUST 10 2016
      • Additional Info: How to Fix

      Summary: WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE

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    EQUIPMENT:ELECTRICAL

    • TSB #SA-031-19

      NHTSA ID #10163356

      • Date Announced: JULY 26 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

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    • TSB #09-020-18-3458b

      NHTSA ID #10148070

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH« hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH« hands-free and/or text messaging customer concerns, Mazda created a special s

      More Information »

    • TSB #SA-043-18

      NHTSA ID #10145255

      • Date Announced: SEPTEMBER 18 2018
      • Additional Info: How to Fix

      Summary: The instructions in the current inventory of the Rear Seat Entertainment (RSE) System are incorrect in some of the steps and have been updated. The P/N of the updated instructions is 0000-8F-N10A. If the accessory instructions with the RSE

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    • TSB #MT-008-18

      NHTSA ID #10144013

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

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    • TSB #09-020-18-3458

      NHTSA ID #10136787

      • Date Announced: APRIL 05 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit BLUETOOTH« hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH« hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as

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    • TSB #MT-001-18

      NHTSA ID #10134932

      • Date Announced: MARCH 05 2018
      • Additional Info: How to Fix

      Summary: When installing a navigation SD card, the center display may show error message "Invalid SD Card".

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    • TSB #SA-036-17

      NHTSA ID #10118754

      • Date Announced: SEPTEMBER 13 2017
      • Additional Info: How to Fix

      Summary: IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.

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    • TSB #SA-065-17

      NHTSA ID #10118479

      • Date Announced: AUGUST 10 2017
      • Additional Info: How to Fix

      Summary: Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth«, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reb

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    • TSB #MT-015-17

      NHTSA ID #10111043

      • Date Announced: JULY 26 2017
      • Additional Info: How to Fix

      Summary: Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo

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    • TSB #SA-063-17

      NHTSA ID #10111038

      • Date Announced: JULY 21 2017
      • Additional Info: How to Fix

      Summary: Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal

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    • TSB #SA-049-17

      NHTSA ID #10111022

      • Date Announced: JUNE 13 2017
      • Additional Info: How to Fix

      Summary: There are a few issues with the accessory C960-V7-620 remote start kit instructions. In the current ?Registration (programming) of the controller? instructions, step 5shows an incorrect image. The function button is the lower button. The co

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    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SA-047-18

      NHTSA ID #10152382

      • Date Announced: NOVEMBER 06 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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    • TSB #09-025-18-3479

      NHTSA ID #10142527

      • Date Announced: MAY 11 2018
      • Additional Info: How to Fix

      Summary: Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

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    • TSB #09-023-18-3475

      NHTSA ID #10142525

      • Date Announced: MAY 08 2018
      • Additional Info: How to Fix

      Summary: When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

      More Information »

    • TSB #SA-005-18

      NHTSA ID #10134917

      • Date Announced: FEBRUARY 08 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.

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    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SA-031-19

      NHTSA ID #10163356

      • Date Announced: JULY 26 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

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    • TSB #09-007-18-3422a

      NHTSA ID #10134704

      • Date Announced: MARCH 22 2018
      • Additional Info: How to Fix

      Summary: Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.

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    • TSB #09-003-18-3405b

      NHTSA ID #10134690

      • Date Announced: MARCH 05 2018
      • Additional Info: How to Fix

      Summary: Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate th

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    • TSB #09-007-18-3422

      NHTSA ID #10136370

      • Date Announced: FEBRUARY 14 2018
      • Additional Info: How to Fix

      Summary: Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.

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    • TSB #09-001-18-3387

      NHTSA ID #10129565

      • Date Announced: JANUARY 08 2018
      • Additional Info: How to Fix

      Summary: Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for

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    EQUIPMENT:AIR CONDITIONER

    • TSB #07-002-19-3616

      NHTSA ID #10163367

      • Date Announced: JULY 16 2019
      • Additional Info: How to Fix

      Summary: A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

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    • TSB #09-016-19-3531

      NHTSA ID #10155438

      • Date Announced: MARCH 28 2019
      • Additional Info: How to Fix

      Summary: Some customers may notice the rear A/C vent cover is loose / detached from the carpet, which may also be torn or damaged. This concern may be caused when excessive force is applied to the A/C vent cover clip, resulting in a loose or dislodg

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    • TSB #07-002-18-3432

      NHTSA ID #10136782

      • Date Announced: APRIL 16 2018
      • Additional Info: How to Fix

      Summary: A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c

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    • TSB #07-005-17-3335b

      NHTSA ID #10120366

      • Date Announced: JUNE 30 2017
      • Additional Info: How to Fix

      Summary: Some customers may complain that 1) the air conditioner is not cold enough or 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor or 3) it is difficult to adjust the driver/passenger side ve

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    • TSB #07005173335A

      NHTSA ID #10118127

      • Date Announced: MAY 12 2017
      • Additional Info: How to Fix

      Summary: Some customers may complain that 1) the air conditioner is not cold enough or that 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor. The following may be the causes: 1)The A/C compressor

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    • TSB #07005173335

      NHTSA ID #10118124

      • Date Announced: MAY 08 2017
      • Additional Info: How to Fix

      Summary: Some customers may complain that 1) the air conditioner is not cold enough or that 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor. The following may be the causes: 1)The A/C compressor

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    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #00-001-18-3446a

      NHTSA ID #10148002

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man

      More Information »

    • TSB #SA-009-18

      NHTSA ID #10134921

      • Date Announced: FEBRUARY 16 2018
      • Additional Info: How to Fix

      Summary: The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation S

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    • TSB #SA-001-18

      NHTSA ID #10129353

      • Date Announced: JANUARY 04 2018
      • Additional Info: How to Fix

      Summary: The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored.

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    • TSB #MT-021-17

      NHTSA ID #10129368

      • Date Announced: DECEMBER 05 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

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    • TSB #09-035-17-3080

      NHTSA ID #10118467

      • Date Announced: AUGUST 07 2017
      • Additional Info: How to Fix

      Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

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    • TSB #01-009-17-3377

      NHTSA ID #10120379

      • Date Announced: JULY 26 2017
      • Additional Info: How to Fix

      Summary: Some customers may experience a lack of power when driving. The master warning light or the check engine light turns on and DTC P130C stored in memory. It occurs mostly at low temperatures. Once the ignition is turned off and on, the concer

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    • TSB #SA-041-17

      NHTSA ID #10099444

      • Date Announced: MARCH 16 2017
      • Additional Info: How to Fix

      Summary: PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. ALL PCM AND TCM DTCS THAT TURN ON THE CHEC

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    • TSB #SA-040-17

      NHTSA ID #10099443

      • Date Announced: MARCH 10 2017
      • Additional Info: How to Fix

      Summary: SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. (2) DOOR LOCKS REPEATEDLY LOCK AND UNLOCK WHEN APPROACHING THE VEHICLE WITH THE ADVANCED

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    EQUIPMENT ADAPTIVE

    • TSB #09-022-19-3599

      NHTSA ID #10162014

      • Date Announced: JUNE 06 2019
      • Additional Info: How to Fix

      Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

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    • TSB #SA-006-19a

      NHTSA ID #10160575

      • Date Announced: MAY 01 2019
      • Additional Info: How to Fix

      Summary: Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

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    • TSB #09-016-19-3531

      NHTSA ID #10155438

      • Date Announced: MARCH 28 2019
      • Additional Info: How to Fix

      Summary: Some customers may notice the rear A/C vent cover is loose / detached from the carpet, which may also be torn or damaged. This concern may be caused when excessive force is applied to the A/C vent cover clip, resulting in a loose or dislodg

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    • TSB #09-002-19-3554

      NHTSA ID #10153331

      • Date Announced: JANUARY 03 2019
      • Additional Info: How to Fix

      Summary: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro

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    • TSB #09-019-18-3450

      NHTSA ID #10134703

      • Date Announced: MARCH 26 2018
      • Additional Info: How to Fix

      Summary: This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p

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    • TSB #MT-015-17

      NHTSA ID #10111043

      • Date Announced: JULY 26 2017
      • Additional Info: How to Fix

      Summary: Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo

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    • TSB #09-026-17-3346

      NHTSA ID #10120361

      • Date Announced: JUNE 20 2017
      • Additional Info: How to Fix

      Summary: Some customers may complain that the third-row seat headrest(s) are loose (A) and do not lock in the upright position (B) or the headrest are locked in the forward-bent position (C). These concerns are caused by improper operation while the

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    • TSB #MT-003-17

      NHTSA ID #10098384

      • Date Announced: MARCH 06 2017
      • Additional Info: How to Fix

      Summary: WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE

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