5.4

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,000 miles

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problem #1

Feb 062008

MAZDA3 4-cyl

  • Automatic transmission
  • 17,000 miles
This car has never been in an acident, and has been very well maintained. The car, a Mazda 3 hatchback grand touring has an ongoing brake defect. The front brake rotors became warped around 17,000 miles. I "paid" $300 to have the rotors turned and purchased new brake pads and had them installed. According to Mazda it was my fault due to "heavy braking" and there is no way Mazda brake rotors are faulty, and it is not a warrantied item. Three months and 7,000 miles later the front brake rotors are warped again and have become a blueish-black due to extremley high temperatures, the rear discs have the same discorloation due to extreme high temps and also need to be replaced. There were no signs of heavy breaking except the discoloration. The new pads I had installed at 17,000 miles still looked new, this illustrates I am" not" a "heavy breaker" and there is a defect. This time Mazda did not put the blame on me for "heavy breaking" nor did they take responsbility. Mazda said if I were driving down the road and the brakes would just "lock up" during braking they'd consider it a faulty part and replace it. Apparently I must be put in an extremely dangerous, life threatening situation before Mazda will replace any parts. After Mazda told me this I've become very uncomfortable with the idea of driving this car and I'm afraid the brakes could lock up on me at anytime or just quit working. Mazda also told me "this is not a warrantied item" and if I have any problems I need to take it up with the "corporate office" and gave me the number. I havent called the corporate office yet I'm pretty sure they'll blame me and tell me alot crap I do not want to hear. I don't know how you the NHTSA deal with theese problems, please keep me informed of any progress made.

- Bakersfield, CA, USA