8.0
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 40,450 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- not sure (2 reports)
Touch screen just failed and the car only has 33K. Very disappointent.The rest of the mazda connect works fine but this should not be happening. I suspect heat may be the cause.
Update from Dec 7, 2018: This complaint was for my 2014 Mazda hatch white. I have 2 Mazda 3's with similar problems
- Mark R., Kaneohe, US
I was called in for a recall on the display. I was told it was not my display but my CMU. NOT COVERED, OF COURSE!
I tried to call Mazda Canada and was told it was not their problem. I spoke to a Patrick who would not forward or transfer me to anyone above him.
What I tried to explain is the issue seems to be wide spread with this model and CMU needs replacing after warranty has expired. This was not a concern for Patrick and I guess Mazda. If they care to check online, they can easily see this is a manufactures problem and should be supported and taken care of by them.
The dealer is telling me it is a $2600.00 repair.
- Chuck L., Hamilton, ON, Canada